GP surgery in Leeds
Dr S Hutchinson & Partners, Iw&h M Prac
Iveson Approach, Leeds, LS16 6FR
Scores 22 out of 100, below average for a GP surgery in England. 74% of patients say their experience is good and 25% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 22
- Easy to get through on the phone3
- Easy to contact online20
- Good experience of getting in touch26
- Did not wait too long for the appointment55
Quality of care 28
- Patients rate the surgery as good33
- Patients got what they needed39
- Doctors and nurses listen52
- Patients trust the staff21
- Inspection rating (Good)50
- Health checks and screening done14
- Meets NHS clinical targets45
- Children vaccinated on time44
What patients say
106 patients answered the 2026 NHS survey about this surgery.
25%
find the phone easy
well below the England average (57%)
74%
say their experience is good
below the England average (77%)
-5
change since last year
2025: 79% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 25% | 57% | 44% |
| Easy to contact via website | 44% | 58% | 44% |
| Easy to contact via NHS App | 34% | 54% | 58% |
| Reception staff helpful | 78% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 27% |
| Sees preferred clinician | 34% | 42% | 39% |
| What happened when they got in touch | |||
| Knew what would happen next | 80% | 84% | 93% |
| Next steps within 2 days | 94% | 93% | 97% |
| Good experience of contacting | 67% | 73% | 71% |
| The appointment | |||
| Offered a choice of time or day | 43% | 57% | 55% |
| Waiting time was about right | 73% | 69% | 49% |
| Remote appointment | 31% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 92% |
| Treated with care and concern | 83% | 86% | 91% |
| Considered mental wellbeing | 74% | 75% | 72% |
| Had all the information needed | 88% | 92% | 96% |
| Confidence and trust | 89% | 93% | 97% |
| Involved in decisions | 93% | 92% | 94% |
| Needs were met | 90% | 90% | 96% |
| Overall | |||
| Overall experience good | 74% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 92% |
| Supported by local services | 61% | 70% | 75% |
| Discussed managing condition | 51% | 43% | 40% |
| Agreed a care plan | 49% | 46% | 29% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | 8am to 4pm |
| Sunday | 9am to 1pm |
Confirmed by the surgery on 18 December 2024. Bank holidays may differ.
- Address
- Iveson Approach, Leeds, LS16 6FR
- Phone
- 0113 230 3470
- Website
- www.irelandwoodandnewcroft.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Holt Park PCN (a group of local surgeries that share services)
- NHS code
- B86044 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Ireland Wood Eye Clinic
- Ireland Wood Surgery, 1st Floor Iveson Approach, Ireland Wood, Leeds, LS16 6FR
- Ireland Wood Surgery
- The New Croft Surgery, Broadgate Lane, Leeds, LS18 4SE · 0113 2303470
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Parent and child parking
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 February 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.0% | 15.2% |
| Diabetes | 6.2% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 14.3% | 14.3% |
| Obesity | 11.1% | 13.9% |
| Smoking | 10.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 67% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 66% | 78% |
| Asthma: annual review | 40% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Dr S Hutchinson & Partners, Iw&h M Practhis surgery | – | 22 | 25% | 74% | Yes |
| Highfield SurgeryLeeds, LS16 7RX | 0.6 miles | 80 | 80% | 85% | Yes |
| Vesper RoadLeeds, LS5 3QT | 1.4 miles | 68 | 81% | 79% | Yes |
| Abbey Grange Medical PracticeLeeds, LS5 3JN | 2.0 miles | 95 | 82% | 91% | Yes |
| Meanwood Health CentreLeeds, LS6 4JN | 2.1 miles | 68 | 60% | 86% | Yes |
| Burton Croft SurgeryLeeds, LS6 2AF | 2.1 miles | 26 | 37% | 74% | Yes |
| Alwoodley Medical CentreLeeds, LS17 5DT | 2.1 miles | 18 | 34% | 70% | Yes |
| Kirkstall Lane Medical CentreLeeds, LS6 3DS | 2.2 miles | 94 | 86% | 95% | Yes |
| Laurel Bank SurgeryLeeds, LS6 3DS | 2.2 miles | 44 | 69% | 75% | Yes |
| Manor Park SurgeryLeeds, LS13 2UP | 2.5 miles | 69 | 67% | 85% | Yes |
Highfield Surgery is 0.6 miles away, scores 80 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Dr S Hutchinson & Partners, Iw&h M Prac taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Dr S Hutchinson & Partners, Iw&h M Prac was taking on new patients. You can register online through the NHS website or call the surgery on 0113 230 3470.
How do patients rate Dr S Hutchinson & Partners, Iw&h M Prac?
In the 2026 NHS GP Patient Survey, 74% of patients at Dr S Hutchinson & Partners, Iw&h M Prac said their overall experience was good. The England average is 77%. 25% found it easy to get through by phone (England 57%). Its GPScore is 22 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Dr S Hutchinson & Partners, Iw&h M Prac?
The Care Quality Commission, which inspects GP surgeries in England, rated Dr S Hutchinson & Partners, Iw&h M Prac as Good at its last published inspection (report published 3 February 2017).
What are the opening times of Dr S Hutchinson & Partners, Iw&h M Prac?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday 8am to 4pm, Sunday 9am to 1pm. The surgery last confirmed these times on 18 December 2024. Bank holidays may differ.
How do I contact Dr S Hutchinson & Partners, Iw&h M Prac?
Call 0113 230 3470 or visit its website, www.irelandwoodandnewcroft.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Iveson Approach, Leeds, LS16 6FR.
Does Dr S Hutchinson & Partners, Iw&h M Prac have a branch surgery?
Yes. Dr S Hutchinson & Partners, Iw&h M Prac also runs Ireland Wood Eye Clinic (Ireland Wood Surgery, 1st Floor Iveson Approach, Ireland Wood, Leeds, LS16 6FR) and Ireland Wood Surgery (The New Croft Surgery, Broadgate Lane, Leeds, LS18 4SE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Dr S Hutchinson & Partners, Iw&h M Prac?
Around 28,426 patients are registered (January 2025). The surgery is part of Holt Park PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.