GP surgery in Kirklees
Elmwood Family Doctors
Huddersfield Road, Thongsbridge, Holmfirth, HD9 3TR
Scores 96 out of 100, excellent for a GP surgery in England. 95% of patients say their experience is good and 93% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 94
- Easy to get through on the phone97
- Easy to contact online98
- Good experience of getting in touch99
- Did not wait too long for the appointment67
Quality of care 95
- Patients rate the surgery as good96
- Patients got what they needed69
- Doctors and nurses listen67
- Patients trust the staff61
- Inspection rating (Outstanding)98
- Health checks and screening done71
- Meets NHS clinical targets71
- Children vaccinated on time87
What patients say
126 patients answered the 2026 NHS survey about this surgery.
93%
find the phone easy
well above the England average (57%)
95%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 95% · 2026: 95%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 93% | 57% | 89% |
| Easy to contact via website | 87% | 58% | 80% |
| Easy to contact via NHS App | 72% | 54% | 86% |
| Reception staff helpful | 100% | 85% | 96% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 36% |
| Sees preferred clinician | 47% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 97% | 84% | 92% |
| Next steps within 2 days | 97% | 93% | 97% |
| Good experience of contacting | 97% | 73% | 90% |
| The appointment | |||
| Offered a choice of time or day | 85% | 57% | 81% |
| Waiting time was about right | 77% | 69% | 80% |
| Remote appointment | 7% | 26% | 9% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 98% |
| Treated with care and concern | 93% | 86% | 95% |
| Considered mental wellbeing | 84% | 75% | 83% |
| Had all the information needed | 95% | 92% | 96% |
| Confidence and trust | 95% | 93% | 99% |
| Involved in decisions | 97% | 92% | 96% |
| Needs were met | 94% | 90% | 95% |
| Overall | |||
| Overall experience good | 95% | 77% | 95% |
| Living with a long-term condition | |||
| Confident managing conditions | 87% | 79% | 83% |
| Supported by local services | 86% | 70% | 76% |
| Discussed managing condition | 55% | 43% | 62% |
| Agreed a care plan | 47% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 126 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 7:30pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 7:30pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 9 June 2025. Bank holidays may differ.
- Address
- Huddersfield Road, Thongsbridge, Holmfirth, HD9 3TR
- Phone
- 01484 943000
- Website
- www.elmwoodfamilydoctors.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Valleys Health & Social Care PCN (a group of local surgeries that share services)
- NHS code
- B85006 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Meltham Village Surgery
- Parkin Lane, Meltham, Holmfirth, HD9 4EN
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Off-site car parking nearby
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 11 September 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.2% | 15.2% |
| Diabetes | 7.2% | 7.9% |
| Asthma | 7.9% | 6.6% |
| COPD | 1.7% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 17.2% | 14.3% |
| Obesity | 13.8% | 13.9% |
| Smoking | 9.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 63% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 74% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Elmwood Family Doctorsthis surgery | – | 96 | 93% | 95% | Yes |
| Oaklands Health CentreHolmfirth, HD9 3TQ | 0.1 mile | 94 | 84% | 89% | Yes |
| Honley SurgeryHolmfirth, HD9 6AG | 1.7 miles | 91 | 85% | 89% | Yes |
| Meltham Group PracticeHolmfirth, HD9 5QQ | 2.9 miles | 94 | 94% | 85% | Yes |
| Shepley Primary Care LimitedHuddersfield, HD8 8DJ | 3.0 miles | 80 | 72% | 89% | Yes |
| Newsome Surgery LimitedHuddersfield, HD4 6JE | 3.5 miles | 10 | 48% | 66% | Yes |
| Meltham Road SurgeryHuddersfield, HD1 3UP | 3.7 miles | 20 | 63% | 77% | Yes |
| Lockwood SurgeryHuddersfield, HD1 3XH | 3.8 miles | 11 | 61% | 67% | Yes |
| The Almondbury SurgeryHuddersfield, HD5 8XW | 3.9 miles | 40 | 48% | 73% | Yes |
| Kirkburton Health CentreHuddersfield, HD8 0SJ | 4.0 miles | 32 | 36% | 75% | Yes |
Common questions
Is Elmwood Family Doctors taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Elmwood Family Doctors was taking on new patients. You can register online through the NHS website or call the surgery on 01484 943000.
How do patients rate Elmwood Family Doctors?
In the 2026 NHS GP Patient Survey, 95% of patients at Elmwood Family Doctors said their overall experience was good. The England average is 77%. 93% found it easy to get through by phone (England 57%). Its GPScore is 96 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Elmwood Family Doctors?
The Care Quality Commission, which inspects GP surgeries in England, rated Elmwood Family Doctors as Outstanding at its last published inspection (report published 11 September 2018).
What are the opening times of Elmwood Family Doctors?
Reception is open Monday 8am to 7:30pm, Tuesday 8am to 6pm, Wednesday 8am to 7:30pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 9 June 2025. Bank holidays may differ.
How do I contact Elmwood Family Doctors?
Call 01484 943000 or visit its website, www.elmwoodfamilydoctors.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Huddersfield Road, Thongsbridge, Holmfirth, HD9 3TR.
Does Elmwood Family Doctors have a branch surgery?
Yes. Elmwood Family Doctors also runs Meltham Village Surgery (Parkin Lane, Meltham, Holmfirth, HD9 4EN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Elmwood Family Doctors?
Around 15,374 patients are registered (January 2025). The surgery is part of The Valleys Health & Social Care PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.