GP surgery in Hinckley and Bosworth
Groby Surgery
26 Rookery Lane, Groby, Leicester, LE6 0GL
Scores 97 out of 100, excellent for a GP surgery in England. 96% of patients say their experience is good and 85% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 94
- Easy to get through on the phone90
- Easy to contact online47
- Good experience of getting in touch96
- Did not wait too long for the appointment98
Quality of care 98
- Patients rate the surgery as good98
- Patients got what they needed99
- Doctors and nurses listen98
- Patients trust the staff99
- Inspection rating (Good)50
- Health checks and screening done72
- Meets NHS clinical targets70
- Children vaccinated on time87
What patients say
103 patients answered the 2026 NHS survey about this surgery.
85%
find the phone easy
well above the England average (57%)
96%
say their experience is good
well above the England average (77%)
+3
change since last year
2025: 93% · 2026: 96%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 85% | 57% | 84% |
| Easy to contact via website | 57% | 58% | 45% |
| Easy to contact via NHS App | 88% | 54% | 43% |
| Reception staff helpful | 93% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 28% |
| Sees preferred clinician | 46% | 42% | 56% |
| What happened when they got in touch | |||
| Knew what would happen next | 97% | 84% | 94% |
| Next steps within 2 days | 95% | 93% | 97% |
| Good experience of contacting | 94% | 73% | 90% |
| The appointment | |||
| Offered a choice of time or day | 69% | 57% | 75% |
| Waiting time was about right | 94% | 69% | 90% |
| Remote appointment | 18% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 98% | 87% | 98% |
| Treated with care and concern | 98% | 86% | 93% |
| Considered mental wellbeing | 78% | 75% | 89% |
| Had all the information needed | 100% | 92% | 99% |
| Confidence and trust | 100% | 93% | 99% |
| Involved in decisions | 99% | 92% | 97% |
| Needs were met | 99% | 90% | 98% |
| Overall | |||
| Overall experience good | 96% | 77% | 93% |
| Living with a long-term condition | |||
| Confident managing conditions | 92% | 79% | 85% |
| Supported by local services | 70% | 70% | 72% |
| Discussed managing condition | 29% | 43% | 34% |
| Agreed a care plan | 52% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 103 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 12:30pm 2pm to 5:30pm |
| Tuesday | 8:30am to 12:30pm 2pm to 5:30pm |
| Wednesday | 8:30am to 12:30pm 2pm to 5:30pm |
| Thursday | 8:30am to noon 2pm to 5:30pm |
| Friday | 8:30am to 12:30pm 2pm to 5:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 February 2023. Bank holidays may differ.
- Address
- 26 Rookery Lane, Groby, Leicester, LE6 0GL
- Phone
- 0116 231 3331
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- G3 PCN (a group of local surgeries that share services)
- NHS code
- C82628 · NHS profile
Access and facilities
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 8 February 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.3% | 15.2% |
| Diabetes | 8.0% | 7.9% |
| Asthma | 5.5% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 18.4% | 14.3% |
| Obesity | 9.4% | 13.9% |
| Smoking | 10.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 78% | 78% |
| Asthma: annual review | 80% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Groby Surgerythis surgery | – | 97 | 85% | 96% | Yes |
| The Glenfield SurgeryLeicester, LE3 8GS | 1.3 miles | 28 | 55% | 67% | Yes |
| Ratby Medical CentreLeicester, LE6 0LE | 1.4 miles | 39 | 60% | 76% | Yes |
| The Anstey SurgeryLeicester, LE7 7AZ | 1.8 miles | 16 | 44% | 58% | Yes |
| Oakmeadow Surgery (GJ Ingrams)Leicester, LE3 8NF | 1.9 miles | 4 | 27% | 49% | Yes |
| The Parks Medical Centre (B Hainsworth)Leicester, LE3 9PW | 2.3 miles | 44 | 67% | 78% | Yes |
| Markfield Medical CentreMarkfield, LE67 9WU | 2.6 miles | 97 | 81% | 95% | Yes |
| Beaumont Lodge Medical PracticeLeicester, LE4 0QR | 2.7 miles | 58 | 69% | 81% | Yes |
| Hockley Farm Medical Practice (A Nana)Leicester, LE3 1HN | 2.7 miles | 1 | 41% | 58% | Yes |
| Forest Medical GroupLeicester, LE3 3LW | 3.0 miles | 31 | 44% | 73% | Yes |
Common questions
Is Groby Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Groby Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 0116 231 3331.
How do patients rate Groby Surgery?
In the 2026 NHS GP Patient Survey, 96% of patients at Groby Surgery said their overall experience was good. The England average is 77%. 85% found it easy to get through by phone (England 57%). Its GPScore is 97 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Groby Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Groby Surgery as Good at its last published inspection (report published 8 February 2019).
What are the opening times of Groby Surgery?
Reception is open Monday 8:30am to 12:30pm 2pm to 5:30pm, Tuesday 8:30am to 12:30pm 2pm to 5:30pm, Wednesday 8:30am to 12:30pm 2pm to 5:30pm, Thursday 8:30am to noon 2pm to 5:30pm, Friday 8:30am to 12:30pm 2pm to 5:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 February 2023. Bank holidays may differ.
How do I contact Groby Surgery?
Call 0116 231 3331. You can also book and order repeat prescriptions in the NHS App. The address is 26 Rookery Lane, Groby, Leicester, LE6 0GL.
How many patients are registered at Groby Surgery?
Around 3,529 patients are registered (January 2025). The surgery is part of G3 PCN, a group of local surgeries that share staff and services, in the Leicester, Leicestershire and Rutland NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.