GP surgery in Upminster
Haiderian Medical Centre
181 Corbets Tey Road, Upminster, RM14 2YN
Scores 88 out of 100, excellent for a GP surgery in England. 84% of patients say their experience is good and 85% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 80
- Easy to get through on the phone89
- Easy to contact online87
- Good experience of getting in touch68
- Did not wait too long for the appointment61
Quality of care 93
- Patients rate the surgery as good69
- Patients got what they needed98
- Doctors and nurses listen92
- Patients trust the staff96
- Inspection rating (Good)50
- Health checks and screening done87
- Meets NHS clinical targets88
- Children vaccinated on time83
What patients say
112 patients answered the 2026 NHS survey about this surgery.
85%
find the phone easy
well above the England average (57%)
84%
say their experience is good
above the England average (77%)
-4
change since last year
2025: 88% · 2026: 84%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 85% | 57% | 84% |
| Easy to contact via website | 76% | 58% | 74% |
| Easy to contact via NHS App | 84% | 54% | 90% |
| Reception staff helpful | 94% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 23% |
| Sees preferred clinician | 66% | 42% | 61% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 94% |
| Next steps within 2 days | 95% | 93% | 92% |
| Good experience of contacting | 81% | 73% | 81% |
| The appointment | |||
| Offered a choice of time or day | 77% | 57% | 72% |
| Waiting time was about right | 75% | 69% | 58% |
| Remote appointment | 19% | 26% | 15% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 95% |
| Treated with care and concern | 91% | 86% | 91% |
| Considered mental wellbeing | 83% | 75% | 79% |
| Had all the information needed | 95% | 92% | 99% |
| Confidence and trust | 99% | 93% | 95% |
| Involved in decisions | 97% | 92% | 96% |
| Needs were met | 99% | 90% | 95% |
| Overall | |||
| Overall experience good | 84% | 77% | 88% |
| Living with a long-term condition | |||
| Confident managing conditions | 93% | 79% | 94% |
| Supported by local services | 90% | 70% | 82% |
| Discussed managing condition | 34% | 43% | 40% |
| Agreed a care plan | 50% | 46% | 36% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 3 September 2020. Bank holidays may differ.
- Address
- 181 Corbets Tey Road, Upminster, RM14 2YN
- Phone
- 01708 225161
- Website
- www.haiderian.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Havering Liberty PCN (a group of local surgeries that share services)
- NHS code
- F82002 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Si & SS Haider
- 2 Dorkins Way, Cranham, Upminster, RM14 1XX · 01708 225216
Access and facilities
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.3% | 15.2% |
| Diabetes | 7.0% | 7.9% |
| Asthma | 5.6% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 16.5% | 14.3% |
| Obesity | 10.5% | 13.9% |
| Smoking | 7.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 76% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 83% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Haiderian Medical Centrethis surgery | – | 88 | 85% | 84% | Yes |
| Dr VM PatelHornchurch, RM11 3SZ | 1.1 miles | 40 | 80% | 68% | Yes |
| Cranham Village SurgeryUpminster, RM14 1BJ | 1.1 miles | 93 | 89% | 92% | Yes |
| St Georges Country Park SurgeryHornchurch, RM12 6RR | 1.3 miles | 88 | 71% | 87% | Yes |
| Suttons Avenue SurgeryHornchurch, RM12 4LF | 1.3 miles | 70 | 85% | 84% | Yes |
| High Street SurgeryHornchurch, RM11 3XT | 1.3 miles | 55 | 72% | 77% | Yes |
| Cranham Health CentreUpminster, RM14 1RG | 1.5 miles | 72 | 81% | 79% | Yes |
| Billet Lane Medical PracticeHornchurch, RM11 1XA | 1.7 miles | 21 | 54% | 76% | Yes |
| Hornchurch HealthcareHornchurch, RM11 1XA | 1.7 miles | 76 | 83% | 88% | Yes |
| The Rosewood Medical CentreHornchurch, RM12 5NJ | 2.0 miles | 38 | 60% | 74% | Yes |
Common questions
Is Haiderian Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Haiderian Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01708 225161.
How do patients rate Haiderian Medical Centre?
In the 2026 NHS GP Patient Survey, 84% of patients at Haiderian Medical Centre said their overall experience was good. The England average is 77%. 85% found it easy to get through by phone (England 57%). Its GPScore is 88 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Haiderian Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Haiderian Medical Centre as Good at its last published inspection (report published 13 July 2026).
What are the opening times of Haiderian Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 3 September 2020. Bank holidays may differ.
How do I contact Haiderian Medical Centre?
Call 01708 225161 or visit its website, www.haiderian.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 181 Corbets Tey Road, Upminster, RM14 2YN.
Does Haiderian Medical Centre have a branch surgery?
Yes. Haiderian Medical Centre also runs Dr Si & SS Haider (2 Dorkins Way, Cranham, Upminster, RM14 1XX). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Haiderian Medical Centre?
Around 7,123 patients are registered (January 2025). The surgery is part of Havering Liberty PCN, a group of local surgeries that share staff and services, in the North East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.