GP surgery in Lyndon
Hobs Moat Medical Centre
Ulleries Road, Solihull, B92 8ED
Scores 15 out of 100, poor for a GP surgery in England. 74% of patients say their experience is good and 30% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 7
- Easy to get through on the phone5
- Easy to contact online41
- Good experience of getting in touch9
- Did not wait too long for the appointment11
Quality of care 34
- Patients rate the surgery as good33
- Patients got what they needed24
- Doctors and nurses listen37
- Patients trust the staff30
- Inspection rating (Outstanding)98
- Health checks and screening done11
- Meets NHS clinical targets55
- Children vaccinated on time24
What patients say
102 patients answered the 2026 NHS survey about this surgery.
30%
find the phone easy
well below the England average (57%)
74%
say their experience is good
below the England average (77%)
+3
change since last year
2025: 71% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 30% | 57% | 29% |
| Easy to contact via website | 55% | 58% | 37% |
| Easy to contact via NHS App | 47% | 54% | 25% |
| Reception staff helpful | 82% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 34% |
| Sees preferred clinician | 8% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 75% | 84% | 77% |
| Next steps within 2 days | 100% | 93% | 93% |
| Good experience of contacting | 56% | 73% | 55% |
| The appointment | |||
| Offered a choice of time or day | 37% | 57% | 46% |
| Waiting time was about right | 54% | 69% | 65% |
| Remote appointment | 24% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 90% |
| Treated with care and concern | 85% | 86% | 87% |
| Considered mental wellbeing | 64% | 75% | 73% |
| Had all the information needed | 92% | 92% | 96% |
| Confidence and trust | 91% | 93% | 93% |
| Involved in decisions | 92% | 92% | 89% |
| Needs were met | 87% | 90% | 89% |
| Overall | |||
| Overall experience good | 74% | 77% | 71% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 73% |
| Supported by local services | 73% | 70% | 56% |
| Discussed managing condition | 42% | 43% | 34% |
| Agreed a care plan | 34% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 April 2025. Bank holidays may differ.
- Address
- Ulleries Road, Solihull, B92 8ED
- Phone
- 0121 742 5211
- [email protected]
- Website
- www.hobsmoatmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Solihull South Central PCN (a group of local surgeries that share services)
- NHS code
- M89019 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Free public WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Outstanding |
| Is it responsive? | Good |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.7% | 15.2% |
| Diabetes | 7.9% | 7.9% |
| Asthma | 7.1% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 10.2% | 14.3% |
| Obesity | 11.6% | 13.9% |
| Smoking | 11.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 64% | 67% |
| Cervical screening, women 50-64 | 71% | 75% |
| Blood pressure controlled (hypertension, under 80) | 50% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 64% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Hobs Moat Medical Centrethis surgery | – | 15 | 30% | 74% | Yes |
| Richmond Medical CentreSolihull, B92 7SA | 0.5 miles | 48 | 68% | 74% | Yes |
| Coventry Road PracticeBirmingham, B26 3JS | 0.8 miles | 78 | 90% | 87% | Yes |
| St. Margarets Medical PracticeSolihull, B92 7JS | 0.9 miles | 82 | 65% | 90% | Yes |
| Cranes Park Road SurgeryBirmingham, B26 3SE | 0.9 miles | 66 | 82% | 80% | Yes |
| Church Road SurgeryBirmingham, B26 3TP | 1.1 miles | 39 | 45% | 78% | Yes |
| The Sheldon Medical CentreBirmingham, B26 3TT | 1.2 miles | 97 | 100% | 97% | Yes |
| Victoria Road SurgeryBirmingham, B27 7XZ | 1.3 miles | 24 | 53% | 62% | Yes |
| Manor House Lane SurgeryBirmingham, B26 1PD | 1.3 miles | 15 | 48% | 68% | Yes |
| Swanswell Medical CentreBirmingham, B27 7AL | 1.4 miles | 55 | 63% | 82% | Yes |
Richmond Medical Centre is 0.5 miles away, scores 48 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Hobs Moat Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Hobs Moat Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0121 742 5211.
How do patients rate Hobs Moat Medical Centre?
In the 2026 NHS GP Patient Survey, 74% of patients at Hobs Moat Medical Centre said their overall experience was good. The England average is 77%. 30% found it easy to get through by phone (England 57%). Its GPScore is 15 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Hobs Moat Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Hobs Moat Medical Centre as Outstanding at its last published inspection (report published 12 June 2024).
What are the opening times of Hobs Moat Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 April 2025. Bank holidays may differ.
How do I contact Hobs Moat Medical Centre?
Call 0121 742 5211 or visit its website, www.hobsmoatmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Ulleries Road, Solihull, B92 8ED.
How many patients are registered at Hobs Moat Medical Centre?
Around 11,313 patients are registered (January 2025). The surgery is part of Solihull South Central PCN, a group of local surgeries that share staff and services, in the Birmingham and Solihull NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.