GP surgery in Braintree
Kelvedon & Feering Health Centre
46 High Street, Kelvedon, Colchester, CO5 9AG
Scores 49 out of 100, average for a GP surgery in England. 77% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 46
- Easy to get through on the phone34
- Easy to contact online41
- Good experience of getting in touch18
- Did not wait too long for the appointment88
Quality of care 53
- Patients rate the surgery as good42
- Patients got what they needed49
- Doctors and nurses listen23
- Patients trust the staff68
- Inspection rating (Good)50
- Health checks and screening done99
- Meets NHS clinical targets47
- Children vaccinated on time69
What patients say
115 patients answered the 2026 NHS survey about this surgery.
53%
find the phone easy
below the England average (57%)
77%
say their experience is good
about the England average (77%)
+1
change since last year
2025: 76% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 53% | 57% | 56% |
| Easy to contact via website | 54% | 58% | 52% |
| Easy to contact via NHS App | 49% | 54% | 63% |
| Reception staff helpful | 85% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 29% |
| Sees preferred clinician | 32% | 42% | 39% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 74% |
| Next steps within 2 days | 88% | 93% | 100% |
| Good experience of contacting | 63% | 73% | 68% |
| The appointment | |||
| Offered a choice of time or day | 55% | 57% | 32% |
| Waiting time was about right | 86% | 69% | 68% |
| Remote appointment | 13% | 26% | 28% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 89% |
| Treated with care and concern | 86% | 86% | 89% |
| Considered mental wellbeing | 59% | 75% | 68% |
| Had all the information needed | 92% | 92% | 97% |
| Confidence and trust | 96% | 93% | 96% |
| Involved in decisions | 86% | 92% | 96% |
| Needs were met | 91% | 90% | 94% |
| Overall | |||
| Overall experience good | 77% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 76% | 79% | 80% |
| Supported by local services | 65% | 70% | 64% |
| Discussed managing condition | 36% | 43% | 24% |
| Agreed a care plan | 50% | 46% | 19% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 6:30pm |
| Tuesday | 8am to 1pm 2pm to 6:30pm |
| Wednesday | 8am to 1pm 2pm to 6:30pm |
| Thursday | 8am to 1pm 2pm to 6:30pm |
| Friday | 8am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 23 August 2012. Bank holidays may differ.
- Address
- 46 High Street, Kelvedon, Colchester, CO5 9AG
- Phone
- 01376 572906
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Colne Valley PCN (a group of local surgeries that share services)
- NHS code
- F81011 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Off-site car parking nearby
- Step-free access at entrances and exits
- Toilets
- Train station nearby
- Translation services
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.2% | 15.2% |
| Diabetes | 7.2% | 7.9% |
| Asthma | 8.2% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 12.5% | 14.3% |
| Obesity | 13.1% | 13.9% |
| Smoking | 10.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 85% | 67% |
| Cervical screening, women 50-64 | 86% | 75% |
| Blood pressure controlled (hypertension, under 80) | 79% | 68% |
| Blood pressure checked in last 5 years (45+) | 95% | 87% |
| Diabetes: blood pressure on target | 85% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 85% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Kelvedon & Feering Health Centrethis surgery | – | 49 | 54% | 77% | Yes |
| The Coggeshall SurgeryColchester, CO6 1UH | 2.7 miles | 98 | 87% | 94% | Yes |
| Tiptree Medical CentreColchester, CO5 0HB | 2.8 miles | 56 | 32% | 81% | Yes |
| Witham Health CentreWitham, CM8 2UX | 3.3 miles | 21 | 58% | 60% | Yes |
| Silver End SurgeryWitham, CM8 3RQ | 3.3 miles | 1 | 29% | 42% | Yes |
| Collingwood Road SurgeryWitham, CM8 2DZ | 3.3 miles | 0 | 42% | 47% | Yes |
| Fern House SurgeryWitham, CM8 1BH | 3.6 miles | 13 | 43% | 68% | Yes |
| Douglas Grove SurgeryWitham, CM8 1TE | 3.9 miles | 15 | 47% | 60% | Yes |
| The Pump House SurgeryColchester, CO6 2SW | 6.4 miles | 39 | 46% | 76% | Yes |
| Blyth's Meadow SurgeryBraintree, CM7 3JN | 6.5 miles | 67 | 67% | 87% | No |
The Coggeshall Surgery is 2.7 miles away, scores 98 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Kelvedon & Feering Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Kelvedon & Feering Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01376 572906.
How do patients rate Kelvedon & Feering Health Centre?
In the 2026 NHS GP Patient Survey, 77% of patients at Kelvedon & Feering Health Centre said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 49 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Kelvedon & Feering Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Kelvedon & Feering Health Centre as Good at its last published inspection (report published 8 September 2023).
What are the opening times of Kelvedon & Feering Health Centre?
Reception is open Monday 8am to 1pm 2pm to 6:30pm, Tuesday 8am to 1pm 2pm to 6:30pm, Wednesday 8am to 1pm 2pm to 6:30pm, Thursday 8am to 1pm 2pm to 6:30pm, Friday 8am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 23 August 2012. Bank holidays may differ.
How do I contact Kelvedon & Feering Health Centre?
Call 01376 572906. You can also book and order repeat prescriptions in the NHS App. The address is 46 High Street, Kelvedon, Colchester, CO5 9AG.
How many patients are registered at Kelvedon & Feering Health Centre?
Around 7,993 patients are registered (January 2025). The surgery is part of Colne Valley PCN, a group of local surgeries that share staff and services, in the Essex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.