GP surgery in Bradford
Leylands Lane Medical Practice
81 Leylands Lane, Heaton, Bradford, BD9 5PZ
Scores 12 out of 100, poor for a GP surgery in England. 66% of patients say their experience is good and 41% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 18
- Easy to get through on the phone15
- Easy to contact online1
- Good experience of getting in touch18
- Did not wait too long for the appointment47
Quality of care 10
- Patients rate the surgery as good13
- Patients got what they needed7
- Doctors and nurses listen17
- Patients trust the staff4
- Inspection rating (Outstanding)98
- Health checks and screening done9
- Meets NHS clinical targets12
- Children vaccinated on time2
What patients say
89 patients answered the 2026 NHS survey about this surgery.
41%
find the phone easy
well below the England average (57%)
66%
say their experience is good
well below the England average (77%)
-14
change since last year
2025: 80% · 2026: 66%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 41% | 57% | 37% |
| Easy to contact via website | 21% | 58% | 25% |
| Easy to contact via NHS App | 32% | 54% | 31% |
| Reception staff helpful | 81% | 85% | 78% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 24% |
| Sees preferred clinician | 41% | 42% | 41% |
| What happened when they got in touch | |||
| Knew what would happen next | 75% | 84% | 78% |
| Next steps within 2 days | 96% | 93% | 89% |
| Good experience of contacting | 63% | 73% | 61% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 35% |
| Waiting time was about right | 71% | 69% | 58% |
| Remote appointment | 32% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 81% | 87% | 89% |
| Treated with care and concern | 78% | 86% | 89% |
| Considered mental wellbeing | 63% | 75% | 69% |
| Had all the information needed | 86% | 92% | 98% |
| Confidence and trust | 82% | 93% | 94% |
| Involved in decisions | 83% | 92% | 92% |
| Needs were met | 81% | 90% | 89% |
| Overall | |||
| Overall experience good | 66% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 68% | 79% | 81% |
| Supported by local services | 60% | 70% | 73% |
| Discussed managing condition | 32% | 43% | 41% |
| Agreed a care plan | 55% | 46% | 63% |
Green means at least 2 points better than England, red at least 2 points worse. With about 89 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8:30am to 6pm |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 October 2021. Bank holidays may differ.
- Address
- 81 Leylands Lane, Heaton, Bradford, BD9 5PZ
- Phone
- 01274 770771
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Bradford North West PCN (a group of local surgeries that share services)
- NHS code
- B83038 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Karet
- Wrose Surgery, King's Road, Wrose, Bradford, BD2 1QG
- Eccleshill Community Hospital
- Newlands Way, Bradford, BD10 0JE
- The Heaton Medical Practice
- Haworth Road, Bradford, BD9 6LL
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Outstanding |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.7% | 15.2% |
| Diabetes | 12.2% | 7.9% |
| Asthma | 8.0% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.9% | 3.0% |
| Depression | 11.6% | 14.3% |
| Obesity | 18.7% | 13.9% |
| Smoking | 15.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 50% | 67% |
| Cervical screening, women 50-64 | 67% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 53% | 57% |
| Diabetes: annual foot check | 62% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Leylands Lane Medical Practicethis surgery | – | 12 | 41% | 66% | Yes |
| Manor Medical PracticeBradford, BD8 9PB | 0.7 miles | 9 | 36% | 68% | Yes |
| The City Medical PracticeBradford, BD8 8RA | 0.7 miles | 36 | 53% | 74% | Yes |
| The Lister SurgeryBradford, BD8 8RA | 0.8 miles | 46 | 60% | 76% | Yes |
| Ashwell Medical CentreBradford, BD8 9DP | 0.8 miles | 30 | 64% | 70% | Yes |
| Dr Ia Gilkar & PartnersBradford, BD8 9LB | 0.8 miles | 70 | 59% | 86% | Yes |
| Kensington PartnershipBradford, BD8 9LB | 0.8 miles | 3 | 12% | 57% | Yes |
| Picton Medical CentreBradford, BD8 9DW | 0.9 miles | 12 | 42% | 62% | Yes |
| Frizinghall Medical CentreBradford, BD9 4LH | 0.9 miles | 57 | 70% | 79% | Yes |
| Bilton Medical CentreBradford, BD8 8JT | 1.4 miles | 11 | 40% | 69% | Yes |
The City Medical Practice is 0.7 miles away, scores 36 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Leylands Lane Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Leylands Lane Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01274 770771.
How do patients rate Leylands Lane Medical Practice?
In the 2026 NHS GP Patient Survey, 66% of patients at Leylands Lane Medical Practice said their overall experience was good. The England average is 77%. 41% found it easy to get through by phone (England 57%). Its GPScore is 12 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Leylands Lane Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Leylands Lane Medical Practice as Outstanding at its last published inspection (report published 10 June 2026).
What are the opening times of Leylands Lane Medical Practice?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 October 2021. Bank holidays may differ.
How do I contact Leylands Lane Medical Practice?
Call 01274 770771. You can also book and order repeat prescriptions in the NHS App. The address is 81 Leylands Lane, Heaton, Bradford, BD9 5PZ.
Does Leylands Lane Medical Practice have a branch surgery?
Yes. Leylands Lane Medical Practice also runs Dr Karet (Wrose Surgery, King's Road, Wrose, Bradford, BD2 1QG) and Eccleshill Community Hospital (Newlands Way, Bradford, BD10 0JE) and The Heaton Medical Practice (Haworth Road, Bradford, BD9 6LL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Leylands Lane Medical Practice?
Around 18,729 patients are registered (January 2025). The surgery is part of Bradford North West PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.