GP surgery in Walsall
Little London Surgery
Little London, Caldmore, Walsall, WS1 3EP
Scores 32 out of 100, below average for a GP surgery in England. 77% of patients say their experience is good and 52% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 27
- Easy to get through on the phone31
- Easy to contact online80
- Good experience of getting in touch29
- Did not wait too long for the appointment20
Quality of care 41
- Patients rate the surgery as good42
- Patients got what they needed35
- Doctors and nurses listen65
- Patients trust the staff63
- Inspection rating (Good)50
- Health checks and screening done43
- Meets NHS clinical targets25
- Children vaccinated on time18
What patients say
91 patients answered the 2026 NHS survey about this surgery.
52%
find the phone easy
below the England average (57%)
77%
say their experience is good
about the England average (77%)
-1
change since last year
2025: 78% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 52% | 57% | 38% |
| Easy to contact via website | 71% | 58% | 51% |
| Easy to contact via NHS App | 66% | 54% | 55% |
| Reception staff helpful | 82% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 42% | 31% | 42% |
| Sees preferred clinician | 24% | 42% | 32% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 69% |
| Next steps within 2 days | 89% | 93% | 90% |
| Good experience of contacting | 68% | 73% | 62% |
| The appointment | |||
| Offered a choice of time or day | 53% | 57% | 60% |
| Waiting time was about right | 60% | 69% | 56% |
| Remote appointment | 28% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 86% |
| Treated with care and concern | 87% | 86% | 89% |
| Considered mental wellbeing | 87% | 75% | 79% |
| Had all the information needed | 88% | 92% | 95% |
| Confidence and trust | 95% | 93% | 95% |
| Involved in decisions | 97% | 92% | 91% |
| Needs were met | 89% | 90% | 93% |
| Overall | |||
| Overall experience good | 77% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 63% |
| Supported by local services | 65% | 70% | 60% |
| Discussed managing condition | 48% | 43% | 50% |
| Agreed a care plan | 63% | 46% | 52% |
Green means at least 2 points better than England, red at least 2 points worse. With about 91 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 9am to 5pm |
| Sunday | Closed |
Confirmed by the surgery on 4 December 2024. Bank holidays may differ.
- Address
- Little London, Caldmore, Walsall, WS1 3EP
- Phone
- 01922 628280
- Website
- www.littlelondonsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Walsall South 1 PCN (a group of local surgeries that share services)
- NHS code
- M91008 · NHS profile
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bus stop nearby
- Disabled car parking
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Sign language interpreter available in-person
- Step-free access at entrances and exits
- Toilets
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.2% | 15.2% |
| Diabetes | 11.6% | 7.9% |
| Asthma | 6.4% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.2% | 3.0% |
| Depression | 11.7% | 14.3% |
| Obesity | 17.3% | 13.9% |
| Smoking | 17.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 55% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 53% | 57% |
| Diabetes: annual foot check | 87% | 78% |
| Asthma: annual review | 71% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Little London Surgerythis surgery | – | 32 | 52% | 77% | Yes |
| Brace Street Health Centre- MahbubWalsall, WS1 3PS | 0.2 miles | 24 | 56% | 71% | Yes |
| Brace Street Health Centre- KumarWalsall, WS1 3PS | 0.2 miles | 88 | 89% | 91% | Yes |
| Brace Street Health CentreWalsall, WS1 3PS | 0.2 miles | 17 | 58% | 69% | Yes |
| Palfrey Health CentreWalsall, WS1 4JQ | 0.5 miles | 26 | 51% | 71% | Yes |
| Ambar Medical CentreWalsall, WS1 4JQ | 0.5 miles | 26 | 69% | 64% | Yes |
| Broadway Medical CentreWalsall, WS1 3HD | 0.5 miles | 26 | 51% | 72% | Yes |
| Pleck Health CentreWalsall, WS2 9HY | 0.8 miles | 27 | 56% | 73% | Yes |
| Umbrella MedicalWalsall, WS1 1AF | 0.8 miles | 33 | 58% | 76% | Yes |
| Saddlers Health CentreWalsall, WS1 1AF | 0.8 miles | 36 | 62% | 80% | Yes |
Brace Street Health Centre- Kumar is 0.2 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Little London Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Little London Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01922 628280.
How do patients rate Little London Surgery?
In the 2026 NHS GP Patient Survey, 77% of patients at Little London Surgery said their overall experience was good. The England average is 77%. 52% found it easy to get through by phone (England 57%). Its GPScore is 32 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Little London Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Little London Surgery as Good at its last published inspection (report published 17 June 2026).
What are the opening times of Little London Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 9am to 5pm, Sunday closed. The surgery last confirmed these times on 4 December 2024. Bank holidays may differ.
How do I contact Little London Surgery?
Call 01922 628280 or visit its website, www.littlelondonsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Little London, Caldmore, Walsall, WS1 3EP.
How many patients are registered at Little London Surgery?
Around 9,613 patients are registered (January 2025). The surgery is part of Walsall South 1 PCN, a group of local surgeries that share staff and services, in the Black Country NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.