GP surgery in Long Sutton
Long Sutton Medical Centre
Long Sutton Medical Centre, Trafalgar Square, Long Sutton, Spalding, PE12 9HB
Scores 41 out of 100, average for a GP surgery in England. 74% of patients say their experience is good and 44% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 31
- Easy to get through on the phone20
- Easy to contact online10
- Good experience of getting in touch54
- Did not wait too long for the appointment40
Quality of care 55
- Patients rate the surgery as good33
- Patients got what they needed70
- Doctors and nurses listen56
- Patients trust the staff53
- Inspection rating (Good)50
- Health checks and screening done74
- Meets NHS clinical targets74
- Children vaccinated on time60
What patients say
100 patients answered the 2026 NHS survey about this surgery.
44%
find the phone easy
well below the England average (57%)
74%
say their experience is good
below the England average (77%)
-9
change since last year
2025: 83% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 44% | 57% | 50% |
| Easy to contact via website | 37% | 58% | 56% |
| Easy to contact via NHS App | 47% | 54% | 68% |
| Reception staff helpful | 88% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 39% | 31% | 43% |
| Sees preferred clinician | 30% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 84% |
| Next steps within 2 days | 89% | 93% | 98% |
| Good experience of contacting | 77% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 52% | 57% | 63% |
| Waiting time was about right | 68% | 69% | 84% |
| Remote appointment | 12% | 26% | 16% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 84% |
| Considered mental wellbeing | 73% | 75% | 75% |
| Had all the information needed | 93% | 92% | 87% |
| Confidence and trust | 94% | 93% | 90% |
| Involved in decisions | 95% | 92% | 86% |
| Needs were met | 94% | 90% | 86% |
| Overall | |||
| Overall experience good | 74% | 77% | 83% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 78% |
| Supported by local services | 60% | 70% | 64% |
| Discussed managing condition | 33% | 43% | 30% |
| Agreed a care plan | 43% | 46% | 44% |
Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 2 August 2016. Bank holidays may differ.
- Address
- Long Sutton Medical Centre, Trafalgar Square, Long Sutton, Spalding, PE12 9HB
- Phone
- 01406 362081
- Website
- www.suttonsmedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South Lincolnshire Rural PCN (a group of local surgeries that share services)
- NHS code
- C83063 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Long Sutton Health Centre
- Trafalgar Square, Long Sutton, Spalding, PE12 9HB
- Sutton Bridge Health Centre
- Railway Lane, Sutton Bridge, Spalding, PE12 9LP
- Sutton Bridge Medical Centre
- Railway Lane, Sutton Bridge, Spalding, PE12 9UZ · 01406 350217
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 29 July 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 21.2% | 15.2% |
| Diabetes | 12.9% | 7.9% |
| Asthma | 7.3% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 5.9% | 3.0% |
| Depression | 22.0% | 14.3% |
| Obesity | 16.4% | 13.9% |
| Smoking | 15.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 67% | 78% |
| Asthma: annual review | 80% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Long Sutton Medical Centrethis surgery | – | 41 | 44% | 74% | Yes |
| Littlebury Medical CentreSpalding, PE12 7DE | 4.3 miles | 58 | 64% | 81% | Yes |
| Holbeach Medical CentreSpalding, PE12 7EE | 4.5 miles | 54 | 69% | 73% | Yes |
| Moulton Medical CentreSpalding, PE12 6QB | 7.6 miles | 28 | 57% | 65% | Yes |
| St Clements SurgeryKings Lynn, PE34 4LZ | 7.7 miles | 82 | 81% | 90% | Yes |
| Clarkson SurgeryWisbech, PE13 3AN | 8.3 miles | 32 | 56% | 69% | Yes |
| North Brink PracticeWisbech, PE13 1JU | 8.5 miles | 32 | 52% | 74% | Yes |
| Ts-3 Dermatology ClinicWisbech, PE13 3UZ | 8.5 miles | – | – | – | – |
| Trinity SurgeryWisbech, PE13 3UZ | 8.5 miles | 71 | 76% | 84% | Yes |
| St John's SurgeryWisbech, PE14 7RR | 8.6 miles | 96 | 95% | 94% | Yes |
Littlebury Medical Centre is 4.3 miles away, scores 58 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Long Sutton Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Long Sutton Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01406 362081.
How do patients rate Long Sutton Medical Centre?
In the 2026 NHS GP Patient Survey, 74% of patients at Long Sutton Medical Centre said their overall experience was good. The England average is 77%. 44% found it easy to get through by phone (England 57%). Its GPScore is 41 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Long Sutton Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Long Sutton Medical Centre as Good at its last published inspection (report published 29 July 2019).
What are the opening times of Long Sutton Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 2 August 2016. Bank holidays may differ.
How do I contact Long Sutton Medical Centre?
Call 01406 362081 or visit its website, www.suttonsmedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Long Sutton Medical Centre, Trafalgar Square, Long Sutton, Spalding, PE12 9HB.
Does Long Sutton Medical Centre have a branch surgery?
Yes. Long Sutton Medical Centre also runs Long Sutton Health Centre (Trafalgar Square, Long Sutton, Spalding, PE12 9HB) and Sutton Bridge Health Centre (Railway Lane, Sutton Bridge, Spalding, PE12 9LP) and Sutton Bridge Medical Centre (Railway Lane, Sutton Bridge, Spalding, PE12 9UZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Long Sutton Medical Centre?
Around 15,967 patients are registered (January 2025). The surgery is part of South Lincolnshire Rural PCN, a group of local surgeries that share staff and services, in the Lincolnshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.