GP surgery in Market Harborough
Market Harborough Medical Centre
67 Coventry Road, Market Harborough, LE16 9BX
Scores 10 out of 100, poor for a GP surgery in England. 64% of patients say their experience is good and 21% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 2
- Easy to get through on the phone1
- Easy to contact online10
- Good experience of getting in touch12
- Did not wait too long for the appointment2
Quality of care 26
- Patients rate the surgery as good10
- Patients got what they needed23
- Doctors and nurses listen44
- Patients trust the staff66
- Inspection rating (Good)50
- Health checks and screening done55
- Meets NHS clinical targets55
- Children vaccinated on time42
What patients say
133 patients answered the 2026 NHS survey about this surgery.
20%
find the phone easy
well below the England average (57%)
64%
say their experience is good
well below the England average (77%)
-4
change since last year
2025: 68% · 2026: 64%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 20% | 57% | 32% |
| Easy to contact via website | 37% | 58% | 53% |
| Easy to contact via NHS App | 37% | 54% | 60% |
| Reception staff helpful | 68% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 38% |
| Sees preferred clinician | 48% | 42% | 39% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 69% |
| Next steps within 2 days | 96% | 93% | 88% |
| Good experience of contacting | 59% | 73% | 57% |
| The appointment | |||
| Offered a choice of time or day | 35% | 57% | 48% |
| Waiting time was about right | 43% | 69% | 42% |
| Remote appointment | 19% | 26% | 32% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 90% |
| Treated with care and concern | 84% | 86% | 88% |
| Considered mental wellbeing | 67% | 75% | 73% |
| Had all the information needed | 92% | 92% | 92% |
| Confidence and trust | 95% | 93% | 97% |
| Involved in decisions | 93% | 92% | 97% |
| Needs were met | 87% | 90% | 97% |
| Overall | |||
| Overall experience good | 64% | 77% | 68% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 83% |
| Supported by local services | 71% | 70% | 70% |
| Discussed managing condition | 35% | 43% | 49% |
| Agreed a care plan | 35% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 133 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 27 August 2020. Bank holidays may differ.
- Address
- 67 Coventry Road, Market Harborough, LE16 9BX
- Phone
- 01858 464242
- Website
- www.mh-bp.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Market Harborough & Bosworth PCN (a group of local surgeries that share services)
- NHS code
- C82009 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- St Luke's Branch Surgery
- 33 Leicester Road, Market Harborough, LE16 7BN
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 21 November 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.8% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 6.8% | 6.6% |
| COPD | 1.7% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 15.4% | 14.3% |
| Obesity | 11.9% | 13.9% |
| Smoking | 9.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Market Harborough Medical Centrethis surgery | – | 10 | 21% | 64% | Yes |
| South Leicestershire Medical GroupLeicester, LE8 0LG | 5.1 miles | 17 | 28% | 71% | Yes |
| Husbands Bosworth Medical CentreLutterworth, LE17 6PU | 5.8 miles | 83 | 77% | 90% | Yes |
| Rothwell Medical CentreKettering, NN14 6JQ | 6.1 miles | 66 | 67% | 77% | Yes |
| Great Oakley Medical CentreCorby, NN18 8LU | 8.6 miles | 63 | 59% | 82% | Yes |
| Woodsend Medical CentreCorby, NN18 0QP | 9.0 miles | 46 | 47% | 77% | Yes |
| Aspiro HealthcareCorby, NN18 0QP | 9.0 miles | – | – | – | No |
| Aspiro Healthcare Studfall Medical CentreCorby, NN17 1QP | 9.3 miles | – | – | – | – |
| The Saxon Spires PracticeNorthampton, NN6 8QE | 9.4 miles | 98 | 93% | 96% | Yes |
| Lakeside HealthcareCorby, NN17 1TR | 9.6 miles | 7 | 30% | 61% | Yes |
Husbands Bosworth Medical Centre is 5.8 miles away, scores 83 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Market Harborough Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Market Harborough Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01858 464242.
How do patients rate Market Harborough Medical Centre?
In the 2026 NHS GP Patient Survey, 64% of patients at Market Harborough Medical Centre said their overall experience was good. The England average is 77%. 21% found it easy to get through by phone (England 57%). Its GPScore is 10 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Market Harborough Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Market Harborough Medical Centre as Good at its last published inspection (report published 21 November 2016).
What are the opening times of Market Harborough Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 27 August 2020. Bank holidays may differ.
How do I contact Market Harborough Medical Centre?
Call 01858 464242 or visit its website, www.mh-bp.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 67 Coventry Road, Market Harborough, LE16 9BX.
Does Market Harborough Medical Centre have a branch surgery?
Yes. Market Harborough Medical Centre also runs St Luke's Branch Surgery (33 Leicester Road, Market Harborough, LE16 7BN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Market Harborough Medical Centre?
Around 29,259 patients are registered (January 2025). The surgery is part of Market Harborough & Bosworth PCN, a group of local surgeries that share staff and services, in the Leicester, Leicestershire and Rutland NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.