GP surgery in Harborough
South Leicestershire Medical Group
Smeeton Road, Kibworth Beauchamp, Leicester, LE8 0LG
Scores 17 out of 100, poor for a GP surgery in England. 71% of patients say their experience is good and 28% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 16
- Easy to get through on the phone4
- Easy to contact online20
- Good experience of getting in touch36
- Did not wait too long for the appointment26
Quality of care 23
- Patients rate the surgery as good24
- Patients got what they needed34
- Doctors and nurses listen53
- Patients trust the staff11
- Inspection rating (Requires improvement)2
- Health checks and screening done62
- Meets NHS clinical targets74
- Children vaccinated on time87
What patients say
110 patients answered the 2026 NHS survey about this surgery.
27%
find the phone easy
well below the England average (57%)
71%
say their experience is good
below the England average (77%)
+13
change since last year
2025: 58% · 2026: 71%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 27% | 57% | 22% |
| Easy to contact via website | 43% | 58% | 34% |
| Easy to contact via NHS App | 42% | 54% | 34% |
| Reception staff helpful | 79% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 25% | 31% | 29% |
| Sees preferred clinician | 23% | 42% | 24% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 68% |
| Next steps within 2 days | 98% | 93% | 97% |
| Good experience of contacting | 71% | 73% | 46% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 34% |
| Waiting time was about right | 63% | 69% | 54% |
| Remote appointment | 17% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 79% |
| Treated with care and concern | 85% | 86% | 83% |
| Considered mental wellbeing | 65% | 75% | 61% |
| Had all the information needed | 84% | 92% | 84% |
| Confidence and trust | 87% | 93% | 90% |
| Involved in decisions | 89% | 92% | 85% |
| Needs were met | 89% | 90% | 88% |
| Overall | |||
| Overall experience good | 71% | 77% | 58% |
| Living with a long-term condition | |||
| Confident managing conditions | 90% | 79% | 69% |
| Supported by local services | 78% | 70% | 69% |
| Discussed managing condition | 45% | 43% | 44% |
| Agreed a care plan | 48% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 110 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 November 2025. Bank holidays may differ.
- Address
- Smeeton Road, Kibworth Beauchamp, Leicester, LE8 0LG
- Phone
- 0116 279 3308
- Website
- www.southleicestershiremedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Cross Counties PCN (a group of local surgeries that share services)
- NHS code
- C82001 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Fleckney Medical Centre
- High Street, Fleckney, Leicester, LE8 8AJ
- Fleckney Surgery
- High Street, Fleckney, Leicester, LE8 8AJ
- Great Glen Surgery
- 24 Main Street, Medbourne, Market Harborough, LE16 8DT
- Market Harborough Surgery
- Torch Way, Market Harborough, LE16 9HL
- Two Shires Medical Practice
- 2a Station Street, Kibworth Beauchamp, Leicester, LE8 0LN
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Requires improvement |
| Is it caring? | Good |
| Is it responsive? | Requires improvement |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.0% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 2.9% | 3.0% |
| Depression | 13.1% | 14.3% |
| Obesity | 10.3% | 13.9% |
| Smoking | 8.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 56% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 77% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| South Leicestershire Medical Groupthis surgery | – | 17 | 28% | 71% | Yes |
| The Croft Medical CentreLeicester, LE2 4PE | 5.1 miles | 8 | 45% | 64% | Yes |
| Market Harborough Medical CentreMarket Harborough, LE16 9BX | 5.1 miles | 10 | 21% | 64% | Yes |
| Severn SurgeryLeicester, LE2 4NW | 5.2 miles | 4 | 35% | 61% | Yes |
| Rosemead Drive SurgeryLeicester, LE2 5PP | 5.4 miles | 70 | 81% | 82% | Yes |
| The Central SurgeryLeicester, LE2 5AA | 5.6 miles | 15 | 29% | 67% | Yes |
| Bushloe SurgeryWigston, LE18 2EW | 6.0 miles | 85 | 58% | 88% | Yes |
| Wigston Central SurgeryWigston, LE18 2EW | 6.0 miles | 62 | 68% | 87% | Yes |
| Countesthorpe Health CentreLeicester, LE8 5QJ | 6.0 miles | 88 | 65% | 90% | Yes |
| The Billesdon SurgeryLeicester, LE7 9AJ | 6.2 miles | 46 | 46% | 77% | Yes |
Rosemead Drive Surgery is 5.4 miles away, scores 70 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is South Leicestershire Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), South Leicestershire Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 0116 279 3308.
How do patients rate South Leicestershire Medical Group?
In the 2026 NHS GP Patient Survey, 71% of patients at South Leicestershire Medical Group said their overall experience was good. The England average is 77%. 28% found it easy to get through by phone (England 57%). Its GPScore is 17 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for South Leicestershire Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated South Leicestershire Medical Group as Requires improvement at its last published inspection (report published 27 July 2023).
What are the opening times of South Leicestershire Medical Group?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 November 2025. Bank holidays may differ.
How do I contact South Leicestershire Medical Group?
Call 0116 279 3308 or visit its website, www.southleicestershiremedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Smeeton Road, Kibworth Beauchamp, Leicester, LE8 0LG.
Does South Leicestershire Medical Group have a branch surgery?
Yes. South Leicestershire Medical Group also runs Fleckney Medical Centre (High Street, Fleckney, Leicester, LE8 8AJ) and Fleckney Surgery (High Street, Fleckney, Leicester, LE8 8AJ) and Great Glen Surgery (24 Main Street, Medbourne, Market Harborough, LE16 8DT) and Market Harborough Surgery (Torch Way, Market Harborough, LE16 9HL) and Two Shires Medical Practice (2a Station Street, Kibworth Beauchamp, Leicester, LE8 0LN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at South Leicestershire Medical Group?
Around 25,423 patients are registered (January 2025). The surgery is part of Cross Counties PCN, a group of local surgeries that share staff and services, in the Leicester, Leicestershire and Rutland NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.