GP surgery in Meir
Meir Park & Weston Coyney Medical Practice
Meir Park Surgery, Lysander Road, Meir, Stoke-on-Trent, ST3 7TW
Scores 31 out of 100, below average for a GP surgery in England. 67% of patients say their experience is good and 63% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 42
- Easy to get through on the phone51
- Easy to contact online0
- Good experience of getting in touch24
- Did not wait too long for the appointment70
Quality of care 20
- Patients rate the surgery as good15
- Patients got what they needed28
- Doctors and nurses listen32
- Patients trust the staff44
- Inspection rating (Not rated)–
- Health checks and screening done69
- Meets NHS clinical targets34
- Children vaccinated on time36
What patients say
109 patients answered the 2026 NHS survey about this surgery.
62%
find the phone easy
above the England average (57%)
67%
say their experience is good
well below the England average (77%)
-12
change since last year
2025: 79% · 2026: 67%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 62% | 57% | 57% |
| Easy to contact via website | 17% | 58% | 19% |
| Easy to contact via NHS App | 29% | 54% | 43% |
| Reception staff helpful | 85% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 30% |
| Sees preferred clinician | 32% | 42% | 44% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 75% |
| Next steps within 2 days | 97% | 93% | 96% |
| Good experience of contacting | 66% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 56% |
| Waiting time was about right | 78% | 69% | 79% |
| Remote appointment | 19% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 93% |
| Treated with care and concern | 72% | 86% | 92% |
| Considered mental wellbeing | 76% | 75% | 85% |
| Had all the information needed | 92% | 92% | 96% |
| Confidence and trust | 93% | 93% | 96% |
| Involved in decisions | 80% | 92% | 95% |
| Needs were met | 88% | 90% | 96% |
| Overall | |||
| Overall experience good | 67% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 83% |
| Supported by local services | 64% | 70% | 79% |
| Discussed managing condition | 49% | 43% | 38% |
| Agreed a care plan | 58% | 46% | 44% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 31 December 2025. Bank holidays may differ.
- Address
- Meir Park Surgery, Lysander Road, Meir, Stoke-on-Trent, ST3 7TW
- Phone
- 0300 790 0167
- [email protected]
- Website
- www.meirparksurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Meir PCN (a group of local surgeries that share services)
- NHS code
- M83047 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Weston Coyney Medical Practice
- Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, ST3 6AB · 01782 388204
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Off-site car parking nearby
- Step-free access at entrances and exits
- Step-free access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 21.6% | 15.2% |
| Diabetes | 9.2% | 7.9% |
| Asthma | 6.4% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 19.1% | 14.3% |
| Obesity | 16.4% | 13.9% |
| Smoking | 13.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 77% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Meir Park & Weston Coyney Medical Practicethis surgery | – | 31 | 63% | 67% | Yes |
| Willow Bank SurgeryStoke-on-Trent, ST3 6AB | 0.9 miles | 24 | 60% | 70% | Yes |
| Dr Raju and PartnersStoke-on-Trent, ST3 6AB | 0.9 miles | 98 | 92% | 98% | Yes |
| Meir Medical PracticeStoke-on-Trent, ST3 6AB | 0.9 miles | 56 | 66% | 82% | Yes |
| Trinity Medical CentreStoke-on-Trent, ST11 9HQ | 1.0 miles | 74 | 75% | 84% | Yes |
| Belgrave Medical CentreStoke-on-Trent, ST3 4LR | 1.8 miles | 60 | 61% | 90% | Yes |
| Dunrobin Street Medical CentreStoke-on-Trent, ST3 4LL | 1.8 miles | 83 | 83% | 86% | Yes |
| Mayfield SurgeryStoke-on-Trent, ST3 4DW | 2.0 miles | 84 | 67% | 88% | Yes |
| Longton Hall SurgeryStoke-on-Trent, ST3 2NA | 2.3 miles | 91 | 89% | 88% | Yes |
| Adderley Green SurgeryStoke-on-Trent, ST3 1EQ | 2.4 miles | 63 | 72% | 79% | Yes |
Dr Raju and Partners is 0.9 miles away, scores 98 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Meir Park & Weston Coyney Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Meir Park & Weston Coyney Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0300 790 0167.
How do patients rate Meir Park & Weston Coyney Medical Practice?
In the 2026 NHS GP Patient Survey, 67% of patients at Meir Park & Weston Coyney Medical Practice said their overall experience was good. The England average is 77%. 63% found it easy to get through by phone (England 57%). Its GPScore is 31 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What are the opening times of Meir Park & Weston Coyney Medical Practice?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 31 December 2025. Bank holidays may differ.
How do I contact Meir Park & Weston Coyney Medical Practice?
Call 0300 790 0167 or visit its website, www.meirparksurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Meir Park Surgery, Lysander Road, Meir, Stoke-on-Trent, ST3 7TW.
Does Meir Park & Weston Coyney Medical Practice have a branch surgery?
Yes. Meir Park & Weston Coyney Medical Practice also runs Weston Coyney Medical Practice (Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, ST3 6AB). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Meir Park & Weston Coyney Medical Practice?
Around 6,796 patients are registered (January 2025). The surgery is part of Meir PCN, a group of local surgeries that share staff and services, in the Staffordshire and Stoke-on-Trent NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.