GP surgery in Wallasey
Miriam Primary Care Group
Birkenhead Medical Building, Laird Street, Birkenhead, CH41 8DB
Scores 57 out of 100, average for a GP surgery in England. 84% of patients say their experience is good and 62% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 64
- Easy to get through on the phone50
- Easy to contact online20
- Good experience of getting in touch58
- Did not wait too long for the appointment89
Quality of care 46
- Patients rate the surgery as good67
- Patients got what they needed44
- Doctors and nurses listen49
- Patients trust the staff44
- Inspection rating (Good)50
- Health checks and screening done15
- Meets NHS clinical targets29
- Children vaccinated on time23
What patients say
122 patients answered the 2026 NHS survey about this surgery.
62%
find the phone easy
above the England average (57%)
84%
say their experience is good
above the England average (77%)
-2
change since last year
2025: 86% · 2026: 84%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 62% | 57% | 58% |
| Easy to contact via website | 43% | 58% | 43% |
| Easy to contact via NHS App | 57% | 54% | 62% |
| Reception staff helpful | 84% | 85% | 91% |
| Seeing the same person | |||
| Has a preferred clinician | 42% | 31% | 23% |
| Sees preferred clinician | 35% | 42% | 39% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 73% |
| Next steps within 2 days | 93% | 93% | 99% |
| Good experience of contacting | 78% | 73% | 68% |
| The appointment | |||
| Offered a choice of time or day | 51% | 57% | 59% |
| Waiting time was about right | 87% | 69% | 76% |
| Remote appointment | 13% | 26% | 13% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 95% |
| Treated with care and concern | 87% | 86% | 95% |
| Considered mental wellbeing | 80% | 75% | 86% |
| Had all the information needed | 87% | 92% | 97% |
| Confidence and trust | 93% | 93% | 96% |
| Involved in decisions | 92% | 92% | 96% |
| Needs were met | 90% | 90% | 95% |
| Overall | |||
| Overall experience good | 84% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 87% |
| Supported by local services | 72% | 70% | 71% |
| Discussed managing condition | 48% | 43% | 51% |
| Agreed a care plan | 47% | 46% | 44% |
Green means at least 2 points better than England, red at least 2 points worse. With about 122 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 8pm |
| Friday | 8am to 8pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 August 2019. Bank holidays may differ.
- Address
- Birkenhead Medical Building, Laird Street, Birkenhead, CH41 8DB
- Phone
- 0151 652 6077
- [email protected]
- Website
- www.miriamprimarycaregroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Birkenhead PCN (a group of local surgeries that share services)
- NHS code
- N85625 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Earlston and Seabank Medical Centre
- 1 Earlston Road, Wallasey, CH45 5DX
- Field Road Medical Centre
- Field Road, Wallasey, CH45 5BG
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 16 March 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.6% | 15.2% |
| Diabetes | 8.8% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 3.4% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 31.6% | 14.3% |
| Obesity | 17.5% | 13.9% |
| Smoking | 19.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 63% | 67% |
| Cervical screening, women 50-64 | 64% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Miriam Primary Care Groupthis surgery | – | 57 | 62% | 84% | Yes |
| Cavendish Medical CentreBirkenhead, CH41 8DB | under 0.1 miles | 82 | 70% | 91% | Yes |
| Paxton Medical GroupBirkenhead, CH41 0DD | 0.2 miles | 76 | 65% | 85% | Yes |
| Vittoria Medical Centre GBirkenhead, CH41 3RH | 0.7 miles | 18 | 54% | 70% | Yes |
| Vittoria Medical Centre KBirkenhead, CH41 3RH | 0.7 miles | 88 | 90% | 90% | Yes |
| Somerville Medical CentreWallasey, CH44 4AA | 0.8 miles | 60 | 45% | 90% | Yes |
| Devaney Medical CentrePrenton, CH43 5RE | 1.0 miles | 26 | 42% | 75% | Yes |
| Whetstone Lane Medical CentreBirkenhead, CH41 2TF | 1.0 miles | 40 | 66% | 80% | Yes |
| Hamilton Medical CentreBirkenhead, CH41 6AJ | 1.2 miles | 90 | 82% | 91% | Yes |
| Central Park Medical CentreWallasey, CH44 5UF | 1.2 miles | 34 | 53% | 80% | Yes |
Cavendish Medical Centre is under 0.1 miles away, scores 82 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Miriam Primary Care Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Miriam Primary Care Group was taking on new patients. You can register online through the NHS website or call the surgery on 0151 652 6077.
How do patients rate Miriam Primary Care Group?
In the 2026 NHS GP Patient Survey, 84% of patients at Miriam Primary Care Group said their overall experience was good. The England average is 77%. 62% found it easy to get through by phone (England 57%). Its GPScore is 57 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Miriam Primary Care Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Miriam Primary Care Group as Good at its last published inspection (report published 16 March 2016).
What are the opening times of Miriam Primary Care Group?
Reception is open Monday 8am to 8pm, Tuesday 8am to 8pm, Wednesday 8am to 8pm, Thursday 8am to 8pm, Friday 8am to 8pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 August 2019. Bank holidays may differ.
How do I contact Miriam Primary Care Group?
Call 0151 652 6077 or visit its website, www.miriamprimarycaregroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Birkenhead Medical Building, Laird Street, Birkenhead, CH41 8DB.
Does Miriam Primary Care Group have a branch surgery?
Yes. Miriam Primary Care Group also runs Earlston and Seabank Medical Centre (1 Earlston Road, Wallasey, CH45 5DX) and Field Road Medical Centre (Field Road, Wallasey, CH45 5BG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Miriam Primary Care Group?
Around 16,522 patients are registered (January 2025). The surgery is part of Birkenhead PCN, a group of local surgeries that share staff and services, in the Cheshire and Merseyside NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.