GP surgery in Leatherhead
Molebridge Practice
North Leatherhead Medical Centre, 148-152 Kingston Road, Leatherhead, KT22 7PZ
Scores 35 out of 100, below average for a GP surgery in England. 77% of patients say their experience is good and 62% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 43
- Easy to get through on the phone50
- Easy to contact online52
- Good experience of getting in touch46
- Did not wait too long for the appointment32
Quality of care 28
- Patients rate the surgery as good43
- Patients got what they needed44
- Doctors and nurses listen56
- Patients trust the staff28
- Inspection rating (Good)50
- Health checks and screening done7
- Meets NHS clinical targets3
- Children vaccinated on time7
What patients say
108 patients answered the 2026 NHS survey about this surgery.
62%
find the phone easy
above the England average (57%)
77%
say their experience is good
about the England average (77%)
+17
change since last year
2025: 60% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 62% | 57% | 39% |
| Easy to contact via website | 59% | 58% | 36% |
| Easy to contact via NHS App | 35% | 54% | 31% |
| Reception staff helpful | 83% | 85% | 75% |
| Seeing the same person | |||
| Has a preferred clinician | 18% | 31% | 13% |
| Sees preferred clinician | 55% | 42% | 30% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 65% |
| Next steps within 2 days | 86% | 93% | 90% |
| Good experience of contacting | 74% | 73% | 45% |
| The appointment | |||
| Offered a choice of time or day | 47% | 57% | 47% |
| Waiting time was about right | 65% | 69% | 58% |
| Remote appointment | 18% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 83% |
| Treated with care and concern | 87% | 86% | 83% |
| Considered mental wellbeing | 69% | 75% | 71% |
| Had all the information needed | 99% | 92% | 84% |
| Confidence and trust | 90% | 93% | 87% |
| Involved in decisions | 92% | 92% | 89% |
| Needs were met | 90% | 90% | 86% |
| Overall | |||
| Overall experience good | 77% | 77% | 60% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 79% |
| Supported by local services | 74% | 70% | 63% |
| Discussed managing condition | 37% | 43% | 33% |
| Agreed a care plan | 51% | 46% | 42% |
Green means at least 2 points better than England, red at least 2 points worse. With about 108 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 23 October 2024. Bank holidays may differ.
- Address
- North Leatherhead Medical Centre, 148-152 Kingston Road, Leatherhead, KT22 7PZ
- Phone
- 01372 379941
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Leatherhead PCN (a group of local surgeries that share services)
- NHS code
- H81618 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- North Leatherhead Medical Centre
- 148-154 Kingston Road, Leatherhead, KT22 7PZ · 01372 362099
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.5% | 15.2% |
| Diabetes | 7.1% | 7.9% |
| Asthma | 6.6% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 18.3% | 14.3% |
| Obesity | 9.1% | 13.9% |
| Smoking | 13.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 59% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 69% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 74% | 78% |
| Asthma: annual review | 46% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Molebridge Practicethis surgery | – | 35 | 62% | 77% | Yes |
| St Stephens House SurgeryAshtead, KT21 2DP | 1.3 miles | 85 | 75% | 92% | Yes |
| Ashlea Medical PracticeAshtead, KT21 2BQ | 1.3 miles | 45 | 62% | 79% | Yes |
| Oxshott Medical PracticeLeatherhead, KT22 0QL | 2.1 miles | 90 | 92% | 91% | Yes |
| Eastwick Park Med.practLeatherhead, KT23 3ND | 2.5 miles | 84 | 72% | 86% | Yes |
| Fairfield Medical CentreLeatherhead, KT23 4DH | 2.9 miles | 63 | 70% | 82% | Yes |
| Ashley Centre SurgeryEpsom, KT18 5AQ | 3.3 miles | 65 | 46% | 83% | Yes |
| Derby Medical CentreEpsom, KT19 8AG | 3.3 miles | 59 | 31% | 84% | Yes |
| Hook SurgeryChessington, KT9 2GY | 3.6 miles | 59 | 65% | 83% | Yes |
| Chessington Park SurgeryChessington, KT9 2GY | 3.6 miles | 82 | 68% | 90% | Yes |
St Stephens House Surgery is 1.3 miles away, scores 85 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Molebridge Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Molebridge Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01372 379941.
How do patients rate Molebridge Practice?
In the 2026 NHS GP Patient Survey, 77% of patients at Molebridge Practice said their overall experience was good. The England average is 77%. 62% found it easy to get through by phone (England 57%). Its GPScore is 35 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Molebridge Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Molebridge Practice as Good at its last published inspection (report published 30 June 2023).
What are the opening times of Molebridge Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 23 October 2024. Bank holidays may differ.
How do I contact Molebridge Practice?
Call 01372 379941. You can also book and order repeat prescriptions in the NHS App. The address is North Leatherhead Medical Centre, 148-152 Kingston Road, Leatherhead, KT22 7PZ.
Does Molebridge Practice have a branch surgery?
Yes. Molebridge Practice also runs North Leatherhead Medical Centre (148-154 Kingston Road, Leatherhead, KT22 7PZ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Molebridge Practice?
Around 6,037 patients are registered (January 2025). The surgery is part of Leatherhead PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.