GP surgery in Brent
Neasden Medical Centre
21 Tanfield Avenue, Neasden, London, NW2 7SA
Scores 26 out of 100, below average for a GP surgery in England. 70% of patients say their experience is good and 60% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 26
- Easy to get through on the phone47
- Easy to contact online45
- Good experience of getting in touch28
- Did not wait too long for the appointment11
Quality of care 29
- Patients rate the surgery as good22
- Patients got what they needed37
- Doctors and nurses listen26
- Patients trust the staff40
- Inspection rating (Requires improvement)2
- Health checks and screening done93
- Meets NHS clinical targets98
- Children vaccinated on time78
What patients say
96 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
70%
say their experience is good
below the England average (77%)
+6
change since last year
2025: 64% · 2026: 70%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 54% |
| Easy to contact via website | 56% | 58% | 55% |
| Easy to contact via NHS App | 60% | 54% | 66% |
| Reception staff helpful | 81% | 85% | 73% |
| Seeing the same person | |||
| Has a preferred clinician | 41% | 31% | 51% |
| Sees preferred clinician | 41% | 42% | 36% |
| What happened when they got in touch | |||
| Knew what would happen next | 86% | 84% | 73% |
| Next steps within 2 days | 82% | 93% | 80% |
| Good experience of contacting | 68% | 73% | 63% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 46% |
| Waiting time was about right | 54% | 69% | 46% |
| Remote appointment | 44% | 26% | 46% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 81% |
| Treated with care and concern | 81% | 86% | 80% |
| Considered mental wellbeing | 78% | 75% | 78% |
| Had all the information needed | 97% | 92% | 93% |
| Confidence and trust | 92% | 93% | 90% |
| Involved in decisions | 88% | 92% | 88% |
| Needs were met | 89% | 90% | 90% |
| Overall | |||
| Overall experience good | 70% | 77% | 64% |
| Living with a long-term condition | |||
| Confident managing conditions | 61% | 79% | 67% |
| Supported by local services | 69% | 70% | 65% |
| Discussed managing condition | 47% | 43% | 48% |
| Agreed a care plan | 70% | 46% | 65% |
Green means at least 2 points better than England, red at least 2 points worse. With about 96 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 10 January 2023. Bank holidays may differ.
- Address
- 21 Tanfield Avenue, Neasden, London, NW2 7SA
- Phone
- 020 8208 0306
- [email protected]
- Website
- neasden-greenhillpark.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Brent North Kwh PCN (a group of local surgeries that share services)
- NHS code
- E84665 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Greenhill Park Medical Centre
- Greenhill Park, London, NW10 9AR · 02082 080306
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Requires improvement
overall, from the inspection published 1 November 2023
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Requires improvement |
| Is it caring? | Good |
| Is it responsive? | Requires improvement |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.4% | 15.2% |
| Diabetes | 11.1% | 7.9% |
| Asthma | 3.8% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 2.3% | 3.0% |
| Depression | 7.9% | 14.3% |
| Obesity | 19.8% | 13.9% |
| Smoking | 20.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 54% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 88% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 70% | 57% |
| Diabetes: annual foot check | 87% | 78% |
| Asthma: annual review | 89% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Neasden Medical Centrethis surgery | – | 26 | 60% | 70% | Yes |
| St. Georges Medical CentreLondon, NW2 6JH | 0.1 mile | 88 | 75% | 95% | Yes |
| Gladstone Medical CentreLondon, NW2 6JH | 0.1 mile | 69 | 68% | 85% | Yes |
| Brentfield Medical CentreLondon, NW10 8TF | 0.8 miles | 69 | 64% | 90% | Yes |
| Church End Medical CentreLondon, NW10 9HP | 0.9 miles | 63 | 66% | 88% | Yes |
| The Tudor House Medical CentreWembley, HA9 9DS | 0.9 miles | 32 | 64% | 73% | Yes |
| Oxgate Gardens SurgeryLondon, NW2 6EA | 0.9 miles | 7 | 51% | 62% | Yes |
| The Willesden Medical CentreLondon, NW10 2PT | 1.0 miles | 71 | 64% | 81% | Yes |
| Forty Willows SurgeryWembley, HA9 9HA | 1.1 miles | 70 | 80% | 83% | Yes |
| Church Lane SurgeryLondon, NW9 8LU | 1.2 miles | 44 | 61% | 84% | Yes |
St. Georges Medical Centre is 0.1 mile away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Neasden Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Neasden Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 020 8208 0306.
How do patients rate Neasden Medical Centre?
In the 2026 NHS GP Patient Survey, 70% of patients at Neasden Medical Centre said their overall experience was good. The England average is 77%. 60% found it easy to get through by phone (England 57%). Its GPScore is 26 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Neasden Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Neasden Medical Centre as Requires improvement at its last published inspection (report published 1 November 2023).
What are the opening times of Neasden Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 January 2023. Bank holidays may differ.
How do I contact Neasden Medical Centre?
Call 020 8208 0306 or visit its website, neasden-greenhillpark.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 21 Tanfield Avenue, Neasden, London, NW2 7SA.
Does Neasden Medical Centre have a branch surgery?
Yes. Neasden Medical Centre also runs Greenhill Park Medical Centre (Greenhill Park, London, NW10 9AR). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Neasden Medical Centre?
Around 9,287 patients are registered (January 2025). The surgery is part of Brent North Kwh PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.