GP surgery in Shaw
Oak Gables Medical Practice
Shaw Crompton Medical Centre, Westway, Shaw, Oldham, OL2 8BF
Scores 29 out of 100, below average for a GP surgery in England. 79% of patients say their experience is good and 75% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 37
- Easy to get through on the phone75
- Easy to contact online21
- Good experience of getting in touch46
- Did not wait too long for the appointment5
Quality of care 21
- Patients rate the surgery as good50
- Patients got what they needed18
- Doctors and nurses listen8
- Patients trust the staff12
- Inspection rating (Good)50
- Health checks and screening done14
- Meets NHS clinical targets9
- Children vaccinated on time61
What patients say
111 patients answered the 2026 NHS survey about this surgery.
75%
find the phone easy
well above the England average (57%)
79%
say their experience is good
above the England average (77%)
+2
change since last year
2025: 77% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 75% | 57% | 69% |
| Easy to contact via website | 44% | 58% | 59% |
| Easy to contact via NHS App | 57% | 54% | 66% |
| Reception staff helpful | 87% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 44% | 31% | 36% |
| Sees preferred clinician | 40% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 83% |
| Next steps within 2 days | 95% | 93% | 97% |
| Good experience of contacting | 74% | 73% | 69% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 54% |
| Waiting time was about right | 47% | 69% | 42% |
| Remote appointment | 15% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 77% | 87% | 87% |
| Treated with care and concern | 80% | 86% | 85% |
| Considered mental wellbeing | 76% | 75% | 74% |
| Had all the information needed | 94% | 92% | 91% |
| Confidence and trust | 87% | 93% | 94% |
| Involved in decisions | 90% | 92% | 91% |
| Needs were met | 86% | 90% | 91% |
| Overall | |||
| Overall experience good | 79% | 77% | 77% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 77% |
| Supported by local services | 77% | 70% | 66% |
| Discussed managing condition | 46% | 43% | 40% |
| Agreed a care plan | 31% | 46% | 53% |
Green means at least 2 points better than England, red at least 2 points worse. With about 111 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 4 February 2025. Bank holidays may differ.
- Address
- Shaw Crompton Medical Centre, Westway, Shaw, Oldham, OL2 8BF
- Phone
- 01706 664250
- [email protected]
- Website
- www.theoakgablespartnership.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Oldham North PCN (a group of local surgeries that share services)
- NHS code
- P85017 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.0% | 15.2% |
| Diabetes | 9.4% | 7.9% |
| Asthma | 8.7% | 6.6% |
| COPD | 2.6% | 1.9% |
| Coronary heart disease | 4.4% | 3.0% |
| Depression | 15.0% | 14.3% |
| Obesity | 15.6% | 13.9% |
| Smoking | 13.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 66% | 67% |
| Cervical screening, women 50-64 | 71% | 75% |
| Blood pressure controlled (hypertension, under 80) | 62% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 67% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 63% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Oak Gables Medical Practicethis surgery | – | 29 | 75% | 79% | Yes |
| Village Medical PracticeOldham, OL2 8BF | under 0.1 miles | 34 | 70% | 75% | Yes |
| Milnrow Village PracticeRochdale, OL16 4JF | 1.4 miles | 98 | 92% | 95% | Yes |
| Stonefield Street SurgeryRochdale, OL16 4JF | 1.4 miles | 82 | 72% | 90% | Yes |
| Moorside Medical PracticeOldham, OL1 4JU | 1.7 miles | 93 | 90% | 91% | Yes |
| The Royton & Crompton Family PracticeOldham, OL2 6QW | 1.8 miles | 32 | 42% | 68% | Yes |
| Royton Medical CentreOldham, OL2 5QL | 1.9 miles | 34 | 60% | 72% | Yes |
| Springfield HouseOldham, OL4 2RJ | 2.5 miles | 2 | 48% | 51% | Yes |
| The Kingsway PracticeRochdale, OL16 4AT | 2.7 miles | 84 | 80% | 92% | Yes |
| Winter PressuresRochdale, OL16 4AT | 2.7 miles | – | – | – | – |
Milnrow Village Practice is 1.4 miles away, scores 98 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Oak Gables Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Oak Gables Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01706 664250.
How do patients rate Oak Gables Medical Practice?
In the 2026 NHS GP Patient Survey, 79% of patients at Oak Gables Medical Practice said their overall experience was good. The England average is 77%. 75% found it easy to get through by phone (England 57%). Its GPScore is 29 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Oak Gables Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Oak Gables Medical Practice as Good at its last published inspection (report published 30 November 2022).
What are the opening times of Oak Gables Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 4 February 2025. Bank holidays may differ.
How do I contact Oak Gables Medical Practice?
Call 01706 664250 or visit its website, www.theoakgablespartnership.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Shaw Crompton Medical Centre, Westway, Shaw, Oldham, OL2 8BF.
How many patients are registered at Oak Gables Medical Practice?
Around 9,218 patients are registered (January 2025). The surgery is part of Oldham North PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.