GP surgery in Nottingham
Parliament Street Medical Centre
79a Upper Parliament Street, Nottingham, NG1 6LD
Scores 15 out of 100, poor for a GP surgery in England. 74% of patients say their experience is good and 43% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 13
- Easy to get through on the phone18
- Easy to contact online5
- Good experience of getting in touch14
- Did not wait too long for the appointment29
Quality of care 22
- Patients rate the surgery as good34
- Patients got what they needed32
- Doctors and nurses listen28
- Patients trust the staff86
- Inspection rating (Not rated)–
- Health checks and screening done1
- Meets NHS clinical targets18
- Children vaccinated on time9
What patients say
84 patients answered the 2026 NHS survey about this surgery.
43%
find the phone easy
well below the England average (57%)
74%
say their experience is good
below the England average (77%)
0
change since last year
2025: 74% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 43% | 57% | 29% |
| Easy to contact via website | 30% | 58% | 34% |
| Easy to contact via NHS App | 43% | 54% | 32% |
| Reception staff helpful | 83% | 85% | 86% |
| Seeing the same person | |||
| Has a preferred clinician | 13% | 31% | 28% |
| Sees preferred clinician | 58% | 42% | 14% |
| What happened when they got in touch | |||
| Knew what would happen next | 74% | 84% | 78% |
| Next steps within 2 days | 86% | 93% | 97% |
| Good experience of contacting | 60% | 73% | 66% |
| The appointment | |||
| Offered a choice of time or day | 53% | 57% | 45% |
| Waiting time was about right | 64% | 69% | 70% |
| Remote appointment | 38% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 84% |
| Treated with care and concern | 75% | 86% | 87% |
| Considered mental wellbeing | 81% | 75% | 79% |
| Had all the information needed | 93% | 92% | 90% |
| Confidence and trust | 98% | 93% | 94% |
| Involved in decisions | 88% | 92% | 80% |
| Needs were met | 88% | 90% | 82% |
| Overall | |||
| Overall experience good | 74% | 77% | 74% |
| Living with a long-term condition | |||
| Confident managing conditions | 66% | 79% | 69% |
| Supported by local services | 68% | 70% | 54% |
| Discussed managing condition | 44% | 43% | 44% |
| Agreed a care plan | 61% | 46% | 31% |
Green means at least 2 points better than England, red at least 2 points worse. With about 84 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 7:30am to 7pm |
| Thursday | 7:30am to 6:30pm |
| Friday | 7:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 20 November 2023. Bank holidays may differ.
- Address
- 79a Upper Parliament Street, Nottingham, NG1 6LD
- Phone
- 0115 883 1900
- [email protected]
- Website
- www.parliamentstreetmc.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Nottingham City East PCN (a group of local surgeries that share services)
- NHS code
- Y02847 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Nottingham City Medical Centre
- 79a Upper Parliament Street, Nottingham, NG1 6LD
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Free NHS WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Off-site car parking nearby
- Sign language interpreter available in-person
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Tram stop nearby
- Translation services
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 3.7% | 15.2% |
| Diabetes | 2.6% | 7.9% |
| Asthma | 3.8% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 0.7% | 3.0% |
| Depression | 11.6% | 14.3% |
| Obesity | 7.0% | 13.9% |
| Smoking | 23.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 44% | 67% |
| Cervical screening, women 50-64 | 58% | 75% |
| Blood pressure controlled (hypertension, under 80) | 59% | 68% |
| Blood pressure checked in last 5 years (45+) | 79% | 87% |
| Diabetes: blood pressure on target | 61% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 38% | 57% |
| Diabetes: annual foot check | 69% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Parliament Street Medical Centrethis surgery | – | 15 | 43% | 74% | Yes |
| NC Gpa PlusNottingham, NG1 6LD | under 0.1 miles | – | – | – | – |
| Victoria and Mapperley PracticeNottingham, NG1 3LW | 0.3 miles | 48 | 49% | 85% | Yes |
| NotsparNottingham, NG2 3AJ | 0.5 miles | – | – | – | No |
| St. Luke's SurgeryNottingham, NG7 3GW | 0.6 miles | 25 | 49% | 77% | Yes |
| Radford Medical Practice (Kaur)Nottingham, NG7 3GW | 0.6 miles | 30 | 70% | 74% | Yes |
| The Windmill PracticeNottingham, NG2 4PJ | 0.8 miles | 2 | 25% | 62% | Yes |
| Bridgeway PracticeNottingham, NG2 2JG | 0.8 miles | 50 | 73% | 78% | Yes |
| The Meadows Health CentreNottingham, NG2 2JG | 0.8 miles | 82 | 78% | 87% | Yes |
| The Wellspring SurgeryNottingham, NG3 3GG | 0.8 miles | 42 | 56% | 74% | Yes |
Victoria and Mapperley Practice is 0.3 miles away, scores 48 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Parliament Street Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Parliament Street Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0115 883 1900.
How do patients rate Parliament Street Medical Centre?
In the 2026 NHS GP Patient Survey, 74% of patients at Parliament Street Medical Centre said their overall experience was good. The England average is 77%. 43% found it easy to get through by phone (England 57%). Its GPScore is 15 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What are the opening times of Parliament Street Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 7:30am to 6:30pm, Wednesday 7:30am to 7pm, Thursday 7:30am to 6:30pm, Friday 7:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 20 November 2023. Bank holidays may differ.
How do I contact Parliament Street Medical Centre?
Call 0115 883 1900 or visit its website, www.parliamentstreetmc.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 79a Upper Parliament Street, Nottingham, NG1 6LD.
Does Parliament Street Medical Centre have a branch surgery?
Yes. Parliament Street Medical Centre also runs The Nottingham City Medical Centre (79a Upper Parliament Street, Nottingham, NG1 6LD). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Parliament Street Medical Centre?
Around 10,035 patients are registered (January 2025). The surgery is part of Nottingham City East PCN, a group of local surgeries that share staff and services, in the Nottingham and Nottinghamshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.