GP surgery in Bakewell
Peak & Dales Medical Partnership
The Medical Centre, Butts Road, Bakewell, DE45 1ED
Scores 62 out of 100, good for a GP surgery in England. 81% of patients say their experience is good and 67% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 65
- Easy to get through on the phone60
- Easy to contact online90
- Good experience of getting in touch60
- Did not wait too long for the appointment59
Quality of care 56
- Patients rate the surgery as good58
- Patients got what they needed16
- Doctors and nurses listen83
- Patients trust the staff24
- Inspection rating (Good)50
- Health checks and screening done82
- Meets NHS clinical targets70
- Children vaccinated on time73
What patients say
117 patients answered the 2026 NHS survey about this surgery.
67%
find the phone easy
well above the England average (57%)
81%
say their experience is good
above the England average (77%)
+2
change since last year
2025: 79% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 67% | 57% | 66% |
| Easy to contact via website | 78% | 58% | 61% |
| Easy to contact via NHS App | 66% | 54% | 68% |
| Reception staff helpful | 85% | 85% | 86% |
| Seeing the same person | |||
| Has a preferred clinician | 37% | 31% | 29% |
| Sees preferred clinician | 39% | 42% | 18% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 81% |
| Next steps within 2 days | 96% | 93% | 96% |
| Good experience of contacting | 79% | 73% | 76% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 66% |
| Waiting time was about right | 74% | 69% | 81% |
| Remote appointment | 28% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 94% | 87% | 98% |
| Treated with care and concern | 91% | 86% | 95% |
| Considered mental wellbeing | 77% | 75% | 82% |
| Had all the information needed | 97% | 92% | 96% |
| Confidence and trust | 90% | 93% | 98% |
| Involved in decisions | 95% | 92% | 95% |
| Needs were met | 85% | 90% | 98% |
| Overall | |||
| Overall experience good | 81% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 82% |
| Supported by local services | 79% | 70% | 85% |
| Discussed managing condition | 34% | 43% | 47% |
| Agreed a care plan | 48% | 46% | 42% |
Green means at least 2 points better than England, red at least 2 points worse. With about 117 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 12 November 2025. Bank holidays may differ.
- Address
- The Medical Centre, Butts Road, Bakewell, DE45 1ED
- Phone
- 01629 816636
- [email protected]
- Website
- www.bmcats.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Derbyshire Dales PCN (a group of local surgeries that share services)
- NHS code
- C81016 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Tideswell Surgery
- Parke Road, Tideswell, Buxton, SK17 8NS
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Translation services
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.6% | 15.2% |
| Diabetes | 8.3% | 7.9% |
| Asthma | 7.3% | 6.6% |
| COPD | 1.7% | 1.9% |
| Coronary heart disease | 4.6% | 3.0% |
| Depression | 12.4% | 14.3% |
| Obesity | 15.0% | 13.9% |
| Smoking | 9.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 77% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 69% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 80% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Peak & Dales Medical Partnershipthis surgery | – | 62 | 67% | 81% | Yes |
| Baslow Health CentreBakewell, DE45 1SP | 3.4 miles | 91 | 84% | 85% | Yes |
| Eyam SurgeryHope Valley, S32 5QH | 5.0 miles | 97 | 90% | 96% | Yes |
| Credas MedicalMatlock, DE4 2EU | 5.1 miles | 90 | 82% | 94% | Yes |
| Lime Grove Medical CentreMatlock, DE4 3FD | 7.2 miles | 93 | 83% | 86% | Yes |
| Hartington SurgeryBuxton, SK17 0AQ | 7.3 miles | 100 | 99% | 99% | Yes |
| Chatsworth Road Medical CentreChesterfield, S40 3PY | 8.8 miles | 91 | 75% | 85% | Yes |
| Matlock and Ashover PracticeChesterfield, S45 0BA | 9.1 miles | 61 | 64% | 79% | Yes |
| Stubley Medical CentreDronfield, S18 8QY | 9.1 miles | 93 | 84% | 91% | Yes |
| Steel City General PracticeSheffield, S17 4DR | 9.4 miles | 26 | 67% | 70% | Yes |
Baslow Health Centre is 3.4 miles away, scores 91 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Peak & Dales Medical Partnership taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Peak & Dales Medical Partnership was taking on new patients. You can register online through the NHS website or call the surgery on 01629 816636.
How do patients rate Peak & Dales Medical Partnership?
In the 2026 NHS GP Patient Survey, 81% of patients at Peak & Dales Medical Partnership said their overall experience was good. The England average is 77%. 67% found it easy to get through by phone (England 57%). Its GPScore is 62 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Peak & Dales Medical Partnership?
The Care Quality Commission, which inspects GP surgeries in England, rated Peak & Dales Medical Partnership as Good at its last published inspection (report published 17 September 2025).
What are the opening times of Peak & Dales Medical Partnership?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 8pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 12 November 2025. Bank holidays may differ.
How do I contact Peak & Dales Medical Partnership?
Call 01629 816636 or visit its website, www.bmcats.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Medical Centre, Butts Road, Bakewell, DE45 1ED.
Does Peak & Dales Medical Partnership have a branch surgery?
Yes. Peak & Dales Medical Partnership also runs Tideswell Surgery (Parke Road, Tideswell, Buxton, SK17 8NS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Peak & Dales Medical Partnership?
Around 8,655 patients are registered (January 2025). The surgery is part of Derbyshire Dales PCN, a group of local surgeries that share staff and services, in the Derby and Derbyshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.