GP surgery in Windsor and Maidenhead
South Meadow Surgery
3 Church Close, Eton, Windsor, SL4 6AP
Scores 79 out of 100, good for a GP surgery in England. 80% of patients say their experience is good and 82% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 87
- Easy to get through on the phone84
- Easy to contact online35
- Good experience of getting in touch80
- Did not wait too long for the appointment92
Quality of care 64
- Patients rate the surgery as good54
- Patients got what they needed38
- Doctors and nurses listen92
- Patients trust the staff31
- Inspection rating (Good)50
- Health checks and screening done88
- Meets NHS clinical targets87
- Children vaccinated on time72
What patients say
84 patients answered the 2026 NHS survey about this surgery.
82%
find the phone easy
well above the England average (57%)
80%
say their experience is good
above the England average (77%)
-2
change since last year
2025: 82% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 82% | 57% | 63% |
| Easy to contact via website | 52% | 58% | 35% |
| Easy to contact via NHS App | 49% | 54% | 59% |
| Reception staff helpful | 86% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 21% | 31% | 30% |
| Sees preferred clinician | 58% | 42% | 36% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 89% |
| Next steps within 2 days | 94% | 93% | 96% |
| Good experience of contacting | 86% | 73% | 76% |
| The appointment | |||
| Offered a choice of time or day | 57% | 57% | 69% |
| Waiting time was about right | 88% | 69% | 73% |
| Remote appointment | 10% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 93% |
| Treated with care and concern | 95% | 86% | 92% |
| Considered mental wellbeing | 78% | 75% | 82% |
| Had all the information needed | 96% | 92% | 95% |
| Confidence and trust | 91% | 93% | 95% |
| Involved in decisions | 89% | 92% | 93% |
| Needs were met | 89% | 90% | 94% |
| Overall | |||
| Overall experience good | 80% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 93% | 79% | 91% |
| Supported by local services | 90% | 70% | 76% |
| Discussed managing condition | 50% | 43% | 45% |
| Agreed a care plan | 59% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 84 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 1 March 2024. Bank holidays may differ.
- Address
- 3 Church Close, Eton, Windsor, SL4 6AP
- Phone
- 01753 864545
- Website
- www.dedworthmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Windsor PCN (a group of local surgeries that share services)
- NHS code
- K81630 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dedworth Medical Centre
- Unit 1a, Vale Road, Windsor, SL4 5JL
- Henry Vii Tower Surgery
- Windsor Castle, Windsor, SL4 1NJ
Access and facilities
- Wheelchair access
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 August 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.9% | 15.2% |
| Diabetes | 7.1% | 7.9% |
| Asthma | 6.7% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 16.2% | 14.3% |
| Obesity | 16.7% | 13.9% |
| Smoking | 12.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 69% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 76% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 85% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 89% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| South Meadow Surgerythis surgery | – | 79 | 82% | 80% | Yes |
| Sheet Street SurgeryWindsor, SL4 1BZ | 0.7 miles | 84 | 77% | 90% | Yes |
| Clarence Medical CentreWindsor, SL4 5AS | 0.7 miles | 47 | 58% | 78% | Yes |
| Lee House SurgeryWindsor, SL4 3EW | 0.9 miles | 52 | 65% | 71% | Yes |
| Chapel Medical CentreSlough, SL1 2BJ | 1.4 miles | 15 | 51% | 63% | Yes |
| Herschel Medical CentreSlough, SL1 1TT | 1.4 miles | 48 | 46% | 80% | Yes |
| Datchet Health CentreSlough, SL3 9EX | 1.6 miles | 37 | 54% | 78% | Yes |
| Shreeji Medical CentreSlough, SL1 3DQ | 2.0 miles | 15 | 56% | 60% | Yes |
| Crosby House SurgerySlough, SL1 3NY | 2.1 miles | 31 | 52% | 73% | Yes |
| Slough Treatment, Advice & Recovery TeamSlough, SL2 5DL | 2.2 miles | – | – | – | – |
Common questions
Is South Meadow Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), South Meadow Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01753 864545.
How do patients rate South Meadow Surgery?
In the 2026 NHS GP Patient Survey, 80% of patients at South Meadow Surgery said their overall experience was good. The England average is 77%. 82% found it easy to get through by phone (England 57%). Its GPScore is 79 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for South Meadow Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated South Meadow Surgery as Good at its last published inspection (report published 3 August 2016).
What are the opening times of South Meadow Surgery?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 1 March 2024. Bank holidays may differ.
How do I contact South Meadow Surgery?
Call 01753 864545 or visit its website, www.dedworthmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 3 Church Close, Eton, Windsor, SL4 6AP.
Does South Meadow Surgery have a branch surgery?
Yes. South Meadow Surgery also runs Dedworth Medical Centre (Unit 1a, Vale Road, Windsor, SL4 5JL) and Henry Vii Tower Surgery (Windsor Castle, Windsor, SL4 1NJ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at South Meadow Surgery?
Around 14,258 patients are registered (January 2025). The surgery is part of Windsor PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.