GP surgery in North Yorkshire
South Milford Surgery
High Street, South Milford, Leeds, LS25 5AA
Scores 34 out of 100, below average for a GP surgery in England. 77% of patients say their experience is good and 55% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 26
- Easy to get through on the phone37
- Easy to contact online42
- Good experience of getting in touch47
- Did not wait too long for the appointment4
Quality of care 48
- Patients rate the surgery as good42
- Patients got what they needed45
- Doctors and nurses listen26
- Patients trust the staff74
- Inspection rating (Good)50
- Health checks and screening done37
- Meets NHS clinical targets77
- Children vaccinated on time86
What patients say
97 patients answered the 2026 NHS survey about this surgery.
55%
find the phone easy
about the England average (57%)
77%
say their experience is good
about the England average (77%)
+4
change since last year
2025: 72% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 55% | 57% | 54% |
| Easy to contact via website | 55% | 58% | 50% |
| Easy to contact via NHS App | 81% | 54% | 64% |
| Reception staff helpful | 85% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 34% | 31% | 41% |
| Sees preferred clinician | 50% | 42% | 54% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 93% |
| Next steps within 2 days | 97% | 93% | 94% |
| Good experience of contacting | 75% | 73% | 75% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 44% |
| Waiting time was about right | 46% | 69% | 50% |
| Remote appointment | 16% | 26% | 13% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 83% |
| Treated with care and concern | 83% | 86% | 79% |
| Considered mental wellbeing | 59% | 75% | 71% |
| Had all the information needed | 96% | 92% | 86% |
| Confidence and trust | 96% | 93% | 88% |
| Involved in decisions | 94% | 92% | 82% |
| Needs were met | 90% | 90% | 84% |
| Overall | |||
| Overall experience good | 77% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 74% |
| Supported by local services | 85% | 70% | 64% |
| Discussed managing condition | 47% | 43% | 46% |
| Agreed a care plan | 45% | 46% | 39% |
Green means at least 2 points better than England, red at least 2 points worse. With about 97 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 6pm |
| Tuesday | 8am to 1pm 2pm to 6pm |
| Wednesday | 8am to 1pm 2pm to 6pm |
| Thursday | 8am to 1pm 2pm to 6pm |
| Friday | 8am to 1pm 2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 29 August 2023. Bank holidays may differ.
- Address
- High Street, South Milford, Leeds, LS25 5AA
- Phone
- 01977 682202
- [email protected]
- Website
- www.southmilfordsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Tadcaster and Selby Rural PCN (a group of local surgeries that share services)
- NHS code
- B82073 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Micklefield
- Churchville Terrace, Micklefield, Leeds, LS25 4AR
- Thorpe Willoughby
- 12 Fox Lane, Thorpe Willoughby, Selby, YO8 9NA
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in Braille
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Off-site car parking nearby
- Parent and baby room
- Pharmacy
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.4% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 10.5% | 14.3% |
| Obesity | 17.1% | 13.9% |
| Smoking | 9.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 79% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 63% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 72% | 78% |
| Asthma: annual review | 58% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| South Milford Surgerythis surgery | – | 34 | 55% | 77% | Yes |
| Sherburn Group PracticeLeeds, LS25 6ED | 1.3 miles | 63 | 61% | 84% | Yes |
| Tieve TaraCastleford, WF10 2QP | 4.2 miles | 5 | 32% | 65% | Yes |
| Gibson Lane PracticeLeeds, LS25 7JN | 4.9 miles | 53 | 45% | 82% | Yes |
| Kippax Hall SurgeryLeeds, LS25 7AB | 5.0 miles | 62 | 61% | 85% | Yes |
| Ash GroveKnottingley, WF11 0JA | 5.1 miles | 27 | 39% | 73% | Yes |
| Nova Scotia Medical CntrCastleford, WF10 2DP | 5.5 miles | 42 | 62% | 80% | Yes |
| Riverside Medical CentreCastleford, WF10 1PH | 5.7 miles | 39 | 42% | 76% | Yes |
| Garforth Medical CentreLeeds, LS25 1HB | 5.7 miles | 44 | 47% | 84% | Yes |
| Castleford Medical PracticeCastleford, WF10 1DP | 5.8 miles | 60 | 63% | 79% | Yes |
Sherburn Group Practice is 1.3 miles away, scores 63 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is South Milford Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), South Milford Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01977 682202.
How do patients rate South Milford Surgery?
In the 2026 NHS GP Patient Survey, 77% of patients at South Milford Surgery said their overall experience was good. The England average is 77%. 55% found it easy to get through by phone (England 57%). Its GPScore is 34 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for South Milford Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated South Milford Surgery as Good at its last published inspection (report published 8 January 2026).
What are the opening times of South Milford Surgery?
Reception is open Monday 8am to 1pm 2pm to 6pm, Tuesday 8am to 1pm 2pm to 6pm, Wednesday 8am to 1pm 2pm to 6pm, Thursday 8am to 1pm 2pm to 6pm, Friday 8am to 1pm 2pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 29 August 2023. Bank holidays may differ.
How do I contact South Milford Surgery?
Call 01977 682202 or visit its website, www.southmilfordsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is High Street, South Milford, Leeds, LS25 5AA.
Does South Milford Surgery have a branch surgery?
Yes. South Milford Surgery also runs Micklefield (Churchville Terrace, Micklefield, Leeds, LS25 4AR) and Thorpe Willoughby (12 Fox Lane, Thorpe Willoughby, Selby, YO8 9NA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at South Milford Surgery?
Around 10,814 patients are registered (January 2025). The surgery is part of Tadcaster and Selby Rural PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.