GP surgery in Rotherham
St Ann's Medical Centre
Rotherham Health Village, Doncaster Gate, Rotherham, S65 1DA
Scores 51 out of 100, average for a GP surgery in England. 84% of patients say their experience is good and 75% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 56
- Easy to get through on the phone74
- Easy to contact online53
- Good experience of getting in touch62
- Did not wait too long for the appointment28
Quality of care 43
- Patients rate the surgery as good68
- Patients got what they needed19
- Doctors and nurses listen74
- Patients trust the staff46
- Inspection rating (Good)50
- Health checks and screening done8
- Meets NHS clinical targets4
- Children vaccinated on time36
What patients say
112 patients answered the 2026 NHS survey about this surgery.
75%
find the phone easy
well above the England average (57%)
84%
say their experience is good
above the England average (77%)
+2
change since last year
2025: 82% · 2026: 84%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 75% | 57% | 72% |
| Easy to contact via website | 59% | 58% | 51% |
| Easy to contact via NHS App | 60% | 54% | 61% |
| Reception staff helpful | 97% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 31% |
| Sees preferred clinician | 44% | 42% | 48% |
| What happened when they got in touch | |||
| Knew what would happen next | 77% | 84% | 87% |
| Next steps within 2 days | 91% | 93% | 92% |
| Good experience of contacting | 79% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 75% | 57% | 65% |
| Waiting time was about right | 63% | 69% | 72% |
| Remote appointment | 20% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 91% |
| Treated with care and concern | 88% | 86% | 92% |
| Considered mental wellbeing | 77% | 75% | 90% |
| Had all the information needed | 91% | 92% | 94% |
| Confidence and trust | 93% | 93% | 93% |
| Involved in decisions | 89% | 92% | 94% |
| Needs were met | 86% | 90% | 91% |
| Overall | |||
| Overall experience good | 84% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 77% |
| Supported by local services | 63% | 70% | 63% |
| Discussed managing condition | 52% | 43% | 54% |
| Agreed a care plan | 52% | 46% | 61% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 7am to 6pm |
| Tuesday | 7am to 6pm |
| Wednesday | 7am to 6pm |
| Thursday | 7am to 6pm |
| Friday | 7am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 5 November 2025. Bank holidays may differ.
- Address
- Rotherham Health Village, Doncaster Gate, Rotherham, S65 1DA
- Phone
- 01709 375500
- [email protected]
- Website
- www.stannsmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Health Village/Dearne Valley PCN (a group of local surgeries that share services)
- NHS code
- C87005 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Drs Surgery
- 240 Kimberworth Park Road, Kimberworth, Rotherham, S61 3JN
- Ridgeway Medical Centre
- 14 Ridgeway, Rotherham, S65 3PG
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 4 May 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.7% | 15.2% |
| Diabetes | 10.0% | 7.9% |
| Asthma | 8.2% | 6.6% |
| COPD | 4.4% | 1.9% |
| Coronary heart disease | 3.9% | 3.0% |
| Depression | 16.4% | 14.3% |
| Obesity | 17.4% | 13.9% |
| Smoking | 19.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 63% | 67% |
| Cervical screening, women 50-64 | 68% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 68% | 78% |
| Asthma: annual review | 49% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| St Ann's Medical Centrethis surgery | – | 51 | 75% | 84% | Yes |
| Clifton Medical CentreRotherham, S65 1DA | under 0.1 miles | 6 | 31% | 60% | Yes |
| Gateway Primary CareRotherham, S65 1DA | under 0.1 miles | 80 | 80% | 83% | Yes |
| York Road SurgeryRotherham, S65 1PW | 0.4 miles | 85 | 78% | 85% | Yes |
| Shakespeare Road SurgeryRotherham, S65 1QY | 0.8 miles | 26 | 57% | 73% | Yes |
| Woodstock Bower Group PracticeRotherham, S61 1AH | 1.1 miles | 31 | 36% | 79% | Yes |
| Broom Lane Medical CentreRotherham, S60 3EW | 1.2 miles | 21 | 36% | 73% | Yes |
| Stag Medical CentreRotherham, S60 4JW | 1.6 miles | 34 | 36% | 78% | Yes |
| Greasbrough Medical CentreRotherham, S61 4RB | 1.7 miles | 20 | 63% | 67% | Yes |
| Greenside SurgeryRotherham, S61 4PT | 1.7 miles | 49 | 68% | 78% | Yes |
Gateway Primary Care is under 0.1 miles away, scores 80 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is St Ann's Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), St Ann's Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01709 375500.
How do patients rate St Ann's Medical Centre?
In the 2026 NHS GP Patient Survey, 84% of patients at St Ann's Medical Centre said their overall experience was good. The England average is 77%. 75% found it easy to get through by phone (England 57%). Its GPScore is 51 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for St Ann's Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated St Ann's Medical Centre as Good at its last published inspection (report published 4 May 2020).
What are the opening times of St Ann's Medical Centre?
Reception is open Monday 7am to 6pm, Tuesday 7am to 6pm, Wednesday 7am to 6pm, Thursday 7am to 6pm, Friday 7am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 5 November 2025. Bank holidays may differ.
How do I contact St Ann's Medical Centre?
Call 01709 375500 or visit its website, www.stannsmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Rotherham Health Village, Doncaster Gate, Rotherham, S65 1DA.
Does St Ann's Medical Centre have a branch surgery?
Yes. St Ann's Medical Centre also runs Drs Surgery (240 Kimberworth Park Road, Kimberworth, Rotherham, S61 3JN) and Ridgeway Medical Centre (14 Ridgeway, Rotherham, S65 3PG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at St Ann's Medical Centre?
Around 19,058 patients are registered (January 2025). The surgery is part of Health Village/Dearne Valley PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.