GP surgery in Standish

Standish Medical Practice

49 High Street, Standish, Wigan, WN6 0HD

Taking on new patientsInspection: Good13,365 patients

Scores 16 out of 100, poor for a GP surgery in England. 61% of patients say their experience is good and 53% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.

Poor Scores higher than 16% of GP surgeries in England. Based on 101 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 13

  • Easy to get through on the phone33
  • Easy to contact online31
  • Good experience of getting in touch12
  • Did not wait too long for the appointment7

Quality of care 25

  • Patients rate the surgery as good7
  • Patients got what they needed9
  • Doctors and nurses listen38
  • Patients trust the staff47
  • Inspection rating (Good)50
  • Health checks and screening done60
  • Meets NHS clinical targets92
  • Children vaccinated on time85

What patients say

101 patients answered the 2026 NHS survey about this surgery.

52%

find the phone easy

below the England average (57%)

61%

say their experience is good

well below the England average (77%)

-7

change since last year

2025: 68% · 2026: 61%

Getting in touch

Contacted the surgery by phone32%
Had their call answered straight away16%
Gave up or got no answer6%
Knew what would happen next straight away30%

The appointment

Were seen the same day21%
Waited more than a week52%
Were seen face to face84%
Saw a GP (rather than a nurse or other staff)75%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 52% 57% 41%
Easy to contact via website 50% 58% 40%
Easy to contact via NHS App 37% 54% 42%
Reception staff helpful 75% 85% 76%
Seeing the same person
Has a preferred clinician 17% 31% 25%
Sees preferred clinician 30% 42% 18%
What happened when they got in touch
Knew what would happen next 79% 84% 84%
Next steps within 2 days 88% 93% 85%
Good experience of contacting 59% 73% 58%
The appointment
Offered a choice of time or day 34% 57% 42%
Waiting time was about right 50% 69% 54%
Remote appointment 16% 26% 15%
The doctor or nurse
Good at listening 86% 87% 95%
Treated with care and concern 87% 86% 91%
Considered mental wellbeing 78% 75% 80%
Had all the information needed 92% 92% 93%
Confidence and trust 93% 93% 93%
Involved in decisions 89% 92% 98%
Needs were met 82% 90% 95%
Overall
Overall experience good 61% 77% 68%
Living with a long-term condition
Confident managing conditions 78% 79% 75%
Supported by local services 67% 70% 72%
Discussed managing condition 24% 43% 42%
Agreed a care plan 37% 46% 46%

Green means at least 2 points better than England, red at least 2 points worse. With about 101 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 14 November 2022. Bank holidays may differ.

Address
49 High Street, Standish, Wigan, WN6 0HD
Phone
01257 421909
Email
[email protected]
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
North Wigan PCN (a group of local surgeries that share services)
NHS code
P92014 · NHS profile

Access and facilities

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Step-free access
  • Text relay
  • Wheelchair access
  • Car parking
  • Cycle parking
  • Disabled parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Good

overall, from the inspection published 12 July 2018

This rating is 8 years old. The CQC has not published a newer inspection.

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Good
Is it responsive?Good
Is it well-led?Good

About the patients

NHS records for the people registered here

13,365registered patients
Better off than mosthow well off the local area is
84.1years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension20.7%15.2%
Diabetes8.7%7.9%
Asthma7.0%6.6%
COPD2.2%1.9%
Coronary heart disease3.7%3.0%
Depression13.1%14.3%
Obesity13.6%13.9%
Smoking7.7%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4975%67%
Cervical screening, women 50-6478%75%
Blood pressure controlled (hypertension, under 80)65%68%
Blood pressure checked in last 5 years (45+)87%87%
Diabetes: blood pressure on target71%75%
Diabetes: blood sugar (HbA1c) on target63%57%
Diabetes: annual foot check49%78%
Asthma: annual review70%66%

Other surgeries nearby

All surgeries in Standish →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
Standish Medical Practicethis surgery1653%61%Yes
Shevington SurgeryWigan, WN6 8ET1.8 miles9061%90%Yes
Beech Hill Medical PracticeWigan, WN6 7PD2.1 miles5660%80%Yes
Coppull Medical PracticeChorley, PR7 5EN2.4 miles5863%80%Yes
Marsh Green Medical PracticeWigan, WN5 0QL2.5 miles7177%84%Yes
The Dicconson Group PracticeWigan, WN6 7LB2.5 miles7873%90%Yes
Dr SeabrookWigan, WN1 2AZ2.6 miles9688%95%Yes
Mesnes View SurgeryWigan, WN1 1ST2.6 miles9795%96%Yes
Sullivan Way SurgeryWigan, WN1 3TB2.9 miles6565%84%Yes
Longshoot Medical PracticeWigan, WN1 3NH2.9 miles4857%79%Yes

Shevington Surgery is 1.8 miles away, scores 90 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is Standish Medical Practice taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Standish Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01257 421909.

How do patients rate Standish Medical Practice?

In the 2026 NHS GP Patient Survey, 61% of patients at Standish Medical Practice said their overall experience was good. The England average is 77%. 53% found it easy to get through by phone (England 57%). Its GPScore is 16 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.

What is the inspection rating for Standish Medical Practice?

The Care Quality Commission, which inspects GP surgeries in England, rated Standish Medical Practice as Good at its last published inspection (report published 12 July 2018).

What are the opening times of Standish Medical Practice?

Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 14 November 2022. Bank holidays may differ.

How do I contact Standish Medical Practice?

Call 01257 421909. You can also book and order repeat prescriptions in the NHS App. The address is 49 High Street, Standish, Wigan, WN6 0HD.

How many patients are registered at Standish Medical Practice?

Around 13,365 patients are registered (January 2025). The surgery is part of North Wigan PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.