GP surgery in Stroud
Stonehouse Health Clinic
25 High Street, Stonehouse, GL10 2NG
Scores 96 out of 100, excellent for a GP surgery in England. 94% of patients say their experience is good and 94% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 99
- Easy to get through on the phone98
- Easy to contact online98
- Good experience of getting in touch95
- Did not wait too long for the appointment97
Quality of care 87
- Patients rate the surgery as good96
- Patients got what they needed84
- Doctors and nurses listen94
- Patients trust the staff84
- Inspection rating (Good)50
- Health checks and screening done30
- Meets NHS clinical targets13
- Children vaccinated on time69
What patients say
80 patients answered the 2026 NHS survey about this surgery.
94%
find the phone easy
well above the England average (57%)
94%
say their experience is good
well above the England average (77%)
+14
change since last year
2025: 81% · 2026: 94%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 94% | 57% | 84% |
| Easy to contact via website | 89% | 58% | 67% |
| Easy to contact via NHS App | 76% | 54% | 43% |
| Reception staff helpful | 99% | 85% | 95% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 41% |
| Sees preferred clinician | 78% | 42% | 56% |
| What happened when they got in touch | |||
| Knew what would happen next | 96% | 84% | 93% |
| Next steps within 2 days | 96% | 93% | 91% |
| Good experience of contacting | 93% | 73% | 89% |
| The appointment | |||
| Offered a choice of time or day | 91% | 57% | 78% |
| Waiting time was about right | 93% | 69% | 84% |
| Remote appointment | 13% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 97% |
| Treated with care and concern | 95% | 86% | 87% |
| Considered mental wellbeing | 82% | 75% | 79% |
| Had all the information needed | 97% | 92% | 93% |
| Confidence and trust | 97% | 93% | 98% |
| Involved in decisions | 97% | 92% | 97% |
| Needs were met | 96% | 90% | 95% |
| Overall | |||
| Overall experience good | 94% | 77% | 81% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 93% |
| Supported by local services | 80% | 70% | 70% |
| Discussed managing condition | 43% | 43% | 42% |
| Agreed a care plan | 55% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 80 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 7:30am to 6:30pm |
| Thursday | 7:30am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 14 November 2024. Bank holidays may differ.
- Address
- 25 High Street, Stonehouse, GL10 2NG
- Phone
- 01453 823144
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Severn Health PCN (a group of local surgeries that share services)
- NHS code
- L84613 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- High-back waiting room chairs
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Train station nearby
- Translation services
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 22 June 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.2% | 15.2% |
| Diabetes | 10.5% | 7.9% |
| Asthma | 5.2% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 8.6% | 14.3% |
| Obesity | 12.0% | 13.9% |
| Smoking | 12.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 80% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 57% | 68% |
| Blood pressure checked in last 5 years (45+) | 95% | 87% |
| Diabetes: blood pressure on target | 62% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 46% | 57% |
| Diabetes: annual foot check | 53% | 78% |
| Asthma: annual review | 71% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Stonehouse Health Clinicthis surgery | – | 96 | 94% | 94% | Yes |
| The Willow Tree PracticeStonehouse, GL10 2NG | under 0.1 miles | 52 | 78% | 83% | Yes |
| Beeches Green SurgeryStroud, GL5 4BH | 2.7 miles | 88 | 91% | 96% | Yes |
| Rowcroft Medical CentreStroud, GL5 3BE | 2.7 miles | 71 | 82% | 89% | Yes |
| Five Valleys Medical PracticeStroud, GL5 3BS | 2.8 miles | 45 | 46% | 77% | Yes |
| Prices Mill SurgeryStroud, GL6 0DQ | 4.5 miles | 92 | 83% | 91% | Yes |
| Cam & Uley Family PracticeDursley, GL11 5NE | 4.7 miles | 81 | 70% | 90% | Yes |
| Hoyland HouseStroud, GL6 6RD | 4.9 miles | 70 | 64% | 85% | Yes |
| Frithwood SurgeryStroud, GL6 8DE | 5.3 miles | 98 | 97% | 96% | Yes |
| Minchinhampton SurgeryStroud, GL6 9FB | 5.3 miles | 97 | 93% | 90% | Yes |
Common questions
Is Stonehouse Health Clinic taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Stonehouse Health Clinic was taking on new patients. You can register online through the NHS website or call the surgery on 01453 823144.
How do patients rate Stonehouse Health Clinic?
In the 2026 NHS GP Patient Survey, 94% of patients at Stonehouse Health Clinic said their overall experience was good. The England average is 77%. 94% found it easy to get through by phone (England 57%). Its GPScore is 96 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Stonehouse Health Clinic?
The Care Quality Commission, which inspects GP surgeries in England, rated Stonehouse Health Clinic as Good at its last published inspection (report published 22 June 2017).
What are the opening times of Stonehouse Health Clinic?
Reception is open Monday 8am to 6:30pm, Tuesday 7:30am to 6:30pm, Wednesday 7:30am to 6:30pm, Thursday 7:30am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 14 November 2024. Bank holidays may differ.
How do I contact Stonehouse Health Clinic?
Call 01453 823144. You can also book and order repeat prescriptions in the NHS App. The address is 25 High Street, Stonehouse, GL10 2NG.
How many patients are registered at Stonehouse Health Clinic?
Around 3,447 patients are registered (January 2025). The surgery is part of Severn Health PCN, a group of local surgeries that share staff and services, in the Gloucestershire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.