GP surgery in Furzedown
Streatham Park Surgery
91 Mitcham Lane, Streatham, London, SW16 6LY
Scores 74 out of 100, good for a GP surgery in England. 85% of patients say their experience is good and 68% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 77
- Easy to get through on the phone61
- Easy to contact online79
- Good experience of getting in touch90
- Did not wait too long for the appointment61
Quality of care 68
- Patients rate the surgery as good71
- Patients got what they needed76
- Doctors and nurses listen65
- Patients trust the staff82
- Inspection rating (Good)50
- Health checks and screening done47
- Meets NHS clinical targets21
- Children vaccinated on time6
What patients say
100 patients answered the 2026 NHS survey about this surgery.
68%
find the phone easy
well above the England average (57%)
85%
say their experience is good
well above the England average (77%)
+13
change since last year
2025: 73% · 2026: 85%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 68% | 57% | 59% |
| Easy to contact via website | 71% | 58% | 56% |
| Easy to contact via NHS App | 72% | 54% | 58% |
| Reception staff helpful | 98% | 85% | 70% |
| Seeing the same person | |||
| Has a preferred clinician | 41% | 31% | 31% |
| Sees preferred clinician | 62% | 42% | 28% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 80% |
| Next steps within 2 days | 97% | 93% | 88% |
| Good experience of contacting | 90% | 73% | 63% |
| The appointment | |||
| Offered a choice of time or day | 79% | 57% | 70% |
| Waiting time was about right | 75% | 69% | 53% |
| Remote appointment | 31% | 26% | 34% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 82% |
| Considered mental wellbeing | 86% | 75% | 81% |
| Had all the information needed | 97% | 92% | 91% |
| Confidence and trust | 97% | 93% | 91% |
| Involved in decisions | 95% | 92% | 83% |
| Needs were met | 95% | 90% | 84% |
| Overall | |||
| Overall experience good | 85% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 76% | 79% | 66% |
| Supported by local services | 82% | 70% | 50% |
| Discussed managing condition | 45% | 43% | 51% |
| Agreed a care plan | 75% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 2 October 2020. Bank holidays may differ.
- Address
- 91 Mitcham Lane, Streatham, London, SW16 6LY
- Phone
- 020 8835 0077
- [email protected]
- Website
- www.streathamparksurgery.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Balham, Tooting & Furzedown PCN (a group of local surgeries that share services)
- NHS code
- H85052 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Streatham Park Surgery
- 139 Franciscan Road, London, SW17 8DS · 02086729962
Access and facilities
- Disabled toilet
- Wheelchair access
- Baby changing facility
- Pram park
- Baby changing facility
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 9 November 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.5% | 15.2% |
| Diabetes | 9.6% | 7.9% |
| Asthma | 5.8% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 2.4% | 3.0% |
| Depression | 12.2% | 14.3% |
| Obesity | 11.3% | 13.9% |
| Smoking | 16.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 57% | 67% |
| Cervical screening, women 50-64 | 67% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 88% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Streatham Park Surgerythis surgery | – | 74 | 68% | 85% | Yes |
| Greyswood PracticeLondon, SW16 6PX | 0.4 miles | 68 | 75% | 87% | Yes |
| The Vale SurgeryLondon, SW16 5SE | 0.5 miles | 6 | 44% | 60% | Yes |
| Prentis Medical CentreLondon, SW16 1XU | 0.6 miles | 34 | 58% | 71% | Yes |
| Streatham Common PracticeLondon, SW16 3NP | 0.7 miles | 50 | 59% | 76% | Yes |
| Streatham High PracticeLondon, SW16 2ST | 0.8 miles | 11 | 48% | 64% | Yes |
| The Exchange SurgeryLondon, SW16 2ST | 0.8 miles | 94 | 77% | 94% | Yes |
| At Medics Streatham PCN Ea HubLondon, SW16 2ST | 0.8 miles | – | – | – | – |
| Tooting South Medical CentreLondon, SW17 9HQ | 0.9 miles | 17 | 43% | 63% | Yes |
| Valley Road SurgeryLondon, SW16 2XT | 1.0 miles | 91 | 92% | 95% | Yes |
The Exchange Surgery is 0.8 miles away, scores 94 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Streatham Park Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Streatham Park Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 8835 0077.
How do patients rate Streatham Park Surgery?
In the 2026 NHS GP Patient Survey, 85% of patients at Streatham Park Surgery said their overall experience was good. The England average is 77%. 68% found it easy to get through by phone (England 57%). Its GPScore is 74 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Streatham Park Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Streatham Park Surgery as Good at its last published inspection (report published 9 November 2016).
What are the opening times of Streatham Park Surgery?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 2 October 2020. Bank holidays may differ.
How do I contact Streatham Park Surgery?
Call 020 8835 0077 or visit its website, www.streathamparksurgery.com. You can also book and order repeat prescriptions in the NHS App. The address is 91 Mitcham Lane, Streatham, London, SW16 6LY.
Does Streatham Park Surgery have a branch surgery?
Yes. Streatham Park Surgery also runs Streatham Park Surgery (139 Franciscan Road, London, SW17 8DS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Streatham Park Surgery?
Around 4,537 patients are registered (January 2025). The surgery is part of Balham, Tooting & Furzedown PCN, a group of local surgeries that share staff and services, in the South West London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.