GP surgery in Dartford
Temple Hill Surgery
St Edmunds Church Living, St. Edmunds Road, Dartford, DA1 5ND
Scores 5 out of 100, poor for a GP surgery in England. 53% of patients say their experience is good and 30% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 8
- Easy to get through on the phone5
- Easy to contact online39
- Good experience of getting in touch10
- Did not wait too long for the appointment16
Quality of care 6
- Patients rate the surgery as good2
- Patients got what they needed8
- Doctors and nurses listen21
- Patients trust the staff38
- Inspection rating (Good)50
- Health checks and screening done20
- Meets NHS clinical targets26
- Children vaccinated on time11
What patients say
88 patients answered the 2026 NHS survey about this surgery.
30%
find the phone easy
well below the England average (57%)
53%
say their experience is good
well below the England average (77%)
-12
change since last year
2025: 65% · 2026: 53%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 30% | 57% | 38% |
| Easy to contact via website | 54% | 58% | 53% |
| Easy to contact via NHS App | 54% | 54% | 45% |
| Reception staff helpful | 69% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 19% | 31% | 20% |
| Sees preferred clinician | 47% | 42% | 46% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 82% |
| Next steps within 2 days | 90% | 93% | 84% |
| Good experience of contacting | 57% | 73% | 59% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 59% |
| Waiting time was about right | 57% | 69% | 63% |
| Remote appointment | 53% | 26% | 49% |
| The doctor or nurse | |||
| Good at listening | 82% | 87% | 87% |
| Treated with care and concern | 83% | 86% | 83% |
| Considered mental wellbeing | 69% | 75% | 66% |
| Had all the information needed | 92% | 92% | 89% |
| Confidence and trust | 92% | 93% | 86% |
| Involved in decisions | 95% | 92% | 90% |
| Needs were met | 82% | 90% | 88% |
| Overall | |||
| Overall experience good | 53% | 77% | 65% |
| Living with a long-term condition | |||
| Confident managing conditions | 74% | 79% | 80% |
| Supported by local services | 57% | 70% | 53% |
| Discussed managing condition | 49% | 43% | 44% |
| Agreed a care plan | 52% | 46% | 57% |
Green means at least 2 points better than England, red at least 2 points worse. With about 88 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 8am to 5pm |
| Sunday | Closed |
Confirmed by the surgery on 7 November 2025. Bank holidays may differ.
- Address
- St Edmunds Church Living, St. Edmunds Road, Dartford, DA1 5ND
- Phone
- 01322 226090
- [email protected]
- Website
- www.templehillsurgerydartford.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Dartford Central PCN (a group of local surgeries that share services)
- NHS code
- G82647 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Ivy Bower Surgery
- 7 Ivy Bower Close, London Road, Greenhithe, DA9 9NF
- West Kingsdown Medical Centre
- London Road, West Kingsdown, Sevenoaks, TN15 6EJ
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- High-back waiting room chairs
- Lift
- Off-site car parking nearby
- Parent and child parking spaces
- Sign language interpreter available in-person
- Sign language interpreter available online
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 22 November 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.6% | 15.2% |
| Diabetes | 7.6% | 7.9% |
| Asthma | 4.1% | 6.6% |
| COPD | 1.1% | 1.9% |
| Coronary heart disease | 1.6% | 3.0% |
| Depression | 17.1% | 14.3% |
| Obesity | 9.6% | 13.9% |
| Smoking | 13.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 62% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 59% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 66% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 72% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Temple Hill Surgerythis surgery | – | 5 | 30% | 53% | Yes |
| Pilgrims Way SurgeryDartford, DA1 1QY | 0.9 miles | 7 | 41% | 62% | Yes |
| Dr CJ Shimmins & PartnersDartford, DA1 1QY | 0.9 miles | 25 | 57% | 80% | Yes |
| Horsman's Place SurgeryDartford, DA1 2JP | 1.0 miles | 40 | 47% | 77% | Yes |
| Lowfield Medical CentreDartford, DA1 1HP | 1.0 miles | 2 | 38% | 55% | Yes |
| Redwood PracticeDartford, DA1 2HA | 1.1 miles | 13 | 30% | 73% | Yes |
| The Wellcome PracticeDartford, DA1 2HA | 1.1 miles | 27 | 34% | 77% | Yes |
| Crayford Town SurgeryDartford, DA1 4ER | 2.1 miles | 3 | 44% | 64% | Yes |
| Slade Green Medical CentreErith, DA8 2HS | 2.1 miles | 11 | 59% | 63% | Yes |
| Purfleet Care CentrePurfleet, RM19 1SX | 2.6 miles | 14 | 52% | 66% | Yes |
Dr CJ Shimmins & Partners is 0.9 miles away, scores 25 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Temple Hill Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Temple Hill Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01322 226090.
How do patients rate Temple Hill Surgery?
In the 2026 NHS GP Patient Survey, 53% of patients at Temple Hill Surgery said their overall experience was good. The England average is 77%. 30% found it easy to get through by phone (England 57%). Its GPScore is 5 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Temple Hill Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Temple Hill Surgery as Good at its last published inspection (report published 22 November 2016).
What are the opening times of Temple Hill Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 8am to 5pm, Sunday closed. The surgery last confirmed these times on 7 November 2025. Bank holidays may differ.
How do I contact Temple Hill Surgery?
Call 01322 226090 or visit its website, www.templehillsurgerydartford.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is St Edmunds Church Living, St. Edmunds Road, Dartford, DA1 5ND.
Does Temple Hill Surgery have a branch surgery?
Yes. Temple Hill Surgery also runs Ivy Bower Surgery (7 Ivy Bower Close, London Road, Greenhithe, DA9 9NF) and West Kingsdown Medical Centre (London Road, West Kingsdown, Sevenoaks, TN15 6EJ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Temple Hill Surgery?
Around 22,419 patients are registered (January 2025). The surgery is part of Dartford Central PCN, a group of local surgeries that share staff and services, in the Kent and Medway NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.