GP surgery in Peckham
The Acorn & Gaumont House Surgery
153 Peckham High Street, Peckham, London, SE15 5SL
Scores 34 out of 100, below average for a GP surgery in England. 69% of patients say their experience is good and 49% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 42
- Easy to get through on the phone26
- Easy to contact online30
- Good experience of getting in touch42
- Did not wait too long for the appointment66
Quality of care 27
- Patients rate the surgery as good19
- Patients got what they needed17
- Doctors and nurses listen71
- Patients trust the staff29
- Inspection rating (Good)50
- Health checks and screening done50
- Meets NHS clinical targets41
- Children vaccinated on time71
What patients say
120 patients answered the 2026 NHS survey about this surgery.
49%
find the phone easy
well below the England average (57%)
69%
say their experience is good
well below the England average (77%)
-6
change since last year
2025: 75% · 2026: 69%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 49% | 57% | 46% |
| Easy to contact via website | 50% | 58% | 43% |
| Easy to contact via NHS App | 58% | 54% | 61% |
| Reception staff helpful | 77% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 27% |
| Sees preferred clinician | 53% | 42% | 28% |
| What happened when they got in touch | |||
| Knew what would happen next | 80% | 84% | 85% |
| Next steps within 2 days | 94% | 93% | 90% |
| Good experience of contacting | 73% | 73% | 63% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 50% |
| Waiting time was about right | 77% | 69% | 74% |
| Remote appointment | 40% | 26% | 49% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 91% |
| Treated with care and concern | 88% | 86% | 88% |
| Considered mental wellbeing | 85% | 75% | 76% |
| Had all the information needed | 96% | 92% | 93% |
| Confidence and trust | 91% | 93% | 94% |
| Involved in decisions | 90% | 92% | 98% |
| Needs were met | 85% | 90% | 92% |
| Overall | |||
| Overall experience good | 69% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 71% | 79% | 72% |
| Supported by local services | 61% | 70% | 55% |
| Discussed managing condition | 40% | 43% | 28% |
| Agreed a care plan | 74% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 120 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 7pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 7pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 1 October 2024. Bank holidays may differ.
- Address
- 153 Peckham High Street, Peckham, London, SE15 5SL
- Phone
- 020 3780 0781
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South Southwark PCN (a group of local surgeries that share services)
- NHS code
- G85006 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Gaumont House Branch
- 153 Peckham High Street, London, SE15 5SL
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Parent and baby room
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.5% | 15.2% |
| Diabetes | 12.6% | 7.9% |
| Asthma | 3.2% | 6.6% |
| COPD | 0.8% | 1.9% |
| Coronary heart disease | 1.0% | 3.0% |
| Depression | 5.5% | 14.3% |
| Obesity | 21.7% | 13.9% |
| Smoking | 10.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 63% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 72% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 98% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Acorn & Gaumont House Surgerythis surgery | – | 34 | 49% | 69% | Yes |
| Queens Road SurgeryLondon, SE15 2UA | 0.1 mile | 8 | 33% | 67% | Yes |
| The Lister PracticeLondon, SE15 5LJ | 0.4 miles | 23 | 51% | 70% | Yes |
| The Lister Primary Care CentreLondon, SE15 5LJ | 0.4 miles | 71 | 77% | 88% | Yes |
| Sternhall Lane SurgeryLondon, SE15 4NT | 0.5 miles | 51 | 69% | 79% | Yes |
| Dmc Chadwick RoadLondon, SE15 4PU | 0.5 miles | 13 | 46% | 70% | Yes |
| St Giles SurgeryLondon, SE5 7RF | 0.8 miles | 55 | 83% | 84% | Yes |
| Brunswick Park Family PracticeLondon, SE5 7RF | 0.8 miles | 35 | 78% | 79% | Yes |
| The Nunhead SurgeryLondon, SE15 3LY | 0.8 miles | 64 | 76% | 87% | Yes |
| The Qrp SurgeryLondon, SE14 5HD | 0.8 miles | 0 | 33% | 52% | Yes |
The Lister Primary Care Centre is 0.4 miles away, scores 71 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Acorn & Gaumont House Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Acorn & Gaumont House Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 3780 0781.
How do patients rate The Acorn & Gaumont House Surgery?
In the 2026 NHS GP Patient Survey, 69% of patients at The Acorn & Gaumont House Surgery said their overall experience was good. The England average is 77%. 49% found it easy to get through by phone (England 57%). Its GPScore is 34 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for The Acorn & Gaumont House Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Acorn & Gaumont House Surgery as Good at its last published inspection (report published 13 January 2025).
What are the opening times of The Acorn & Gaumont House Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 7pm, Wednesday 8am to 6:30pm, Thursday 8am to 7pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 1 October 2024. Bank holidays may differ.
How do I contact The Acorn & Gaumont House Surgery?
Call 020 3780 0781. You can also book and order repeat prescriptions in the NHS App. The address is 153 Peckham High Street, Peckham, London, SE15 5SL.
Does The Acorn & Gaumont House Surgery have a branch surgery?
Yes. The Acorn & Gaumont House Surgery also runs Gaumont House Branch (153 Peckham High Street, London, SE15 5SL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Acorn & Gaumont House Surgery?
Around 9,181 patients are registered (January 2025). The surgery is part of South Southwark PCN, a group of local surgeries that share staff and services, in the South East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.