GP surgery in Ealing
The Argyle Surgery
128 Argyle Road, West Ealing, London, W13 8ER
Scores 14 out of 100, poor for a GP surgery in England. 74% of patients say their experience is good and 41% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 9
- Easy to get through on the phone15
- Easy to contact online20
- Good experience of getting in touch17
- Did not wait too long for the appointment9
Quality of care 27
- Patients rate the surgery as good34
- Patients got what they needed31
- Doctors and nurses listen32
- Patients trust the staff19
- Inspection rating (Good)50
- Health checks and screening done72
- Meets NHS clinical targets27
- Children vaccinated on time9
What patients say
100 patients answered the 2026 NHS survey about this surgery.
41%
find the phone easy
well below the England average (57%)
74%
say their experience is good
below the England average (77%)
-2
change since last year
2025: 76% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 41% | 57% | 42% |
| Easy to contact via website | 44% | 58% | 27% |
| Easy to contact via NHS App | 30% | 54% | 30% |
| Reception staff helpful | 85% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 43% |
| Sees preferred clinician | 13% | 42% | 25% |
| What happened when they got in touch | |||
| Knew what would happen next | 78% | 84% | 71% |
| Next steps within 2 days | 92% | 93% | 88% |
| Good experience of contacting | 62% | 73% | 62% |
| The appointment | |||
| Offered a choice of time or day | 59% | 57% | 66% |
| Waiting time was about right | 52% | 69% | 60% |
| Remote appointment | 31% | 26% | 29% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 89% |
| Considered mental wellbeing | 73% | 75% | 74% |
| Had all the information needed | 92% | 92% | 92% |
| Confidence and trust | 89% | 93% | 92% |
| Involved in decisions | 95% | 92% | 94% |
| Needs were met | 88% | 90% | 93% |
| Overall | |||
| Overall experience good | 74% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 70% |
| Supported by local services | 70% | 70% | 63% |
| Discussed managing condition | 41% | 43% | 38% |
| Agreed a care plan | 36% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 August 2026. Bank holidays may differ.
- Address
- 128 Argyle Road, West Ealing, London, W13 8ER
- Phone
- 020 8090 1153
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Ealing Network PCN (a group of local surgeries that share services)
- NHS code
- E85120 · NHS profile
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Free public WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Sign language interpreter available online
- Step-free access at entrances and exits
- Toilets
- Train station nearby
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.5% | 15.2% |
| Diabetes | 5.9% | 7.9% |
| Asthma | 6.2% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 2.3% | 3.0% |
| Depression | 8.6% | 14.3% |
| Obesity | 9.8% | 13.9% |
| Smoking | 11.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 75% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Argyle Surgerythis surgery | – | 14 | 41% | 74% | Yes |
| The Avenue SurgeryLondon, W13 8LA | 0.2 miles | 56 | 72% | 90% | Yes |
| The Corfton Road SurgeryLondon, W13 8AG | 0.5 miles | 16 | 51% | 62% | Yes |
| Queens Walk PracticeLondon, W5 1TP | 0.5 miles | 59 | 58% | 76% | Yes |
| Greenford Avenue FhpLondon, W7 3AH | 0.8 miles | 70 | 74% | 86% | Yes |
| Gordon House SurgeryLondon, W13 9NZ | 0.8 miles | 51 | 59% | 78% | Yes |
| Mattock Lane Health CentreLondon, W13 9NZ | 0.8 miles | 64 | 81% | 84% | Yes |
| Grosvenor House SurgeryLondon, W13 9BE | 0.8 miles | 36 | 46% | 84% | Yes |
| Hanwell Health Centre (Naish)London, W7 1DR | 0.9 miles | 61 | 83% | 78% | Yes |
| Westseven GPLondon, W7 1DR | 0.9 miles | 57 | 66% | 84% | Yes |
The Avenue Surgery is 0.2 miles away, scores 56 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Argyle Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Argyle Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 8090 1153.
How do patients rate The Argyle Surgery?
In the 2026 NHS GP Patient Survey, 74% of patients at The Argyle Surgery said their overall experience was good. The England average is 77%. 41% found it easy to get through by phone (England 57%). Its GPScore is 14 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for The Argyle Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Argyle Surgery as Good at its last published inspection (report published 20 August 2026).
What are the opening times of The Argyle Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 August 2026. Bank holidays may differ.
How do I contact The Argyle Surgery?
Call 020 8090 1153. You can also book and order repeat prescriptions in the NHS App. The address is 128 Argyle Road, West Ealing, London, W13 8ER.
How many patients are registered at The Argyle Surgery?
Around 7,790 patients are registered (January 2025). The surgery is part of The Ealing Network PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.