GP surgery in Ealing
The Corfton Road Surgery
West Ealing Pharmacy, Sinclair House, The Avenue, London, W13 8AG
Scores 16 out of 100, poor for a GP surgery in England. 62% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 16
- Easy to get through on the phone30
- Easy to contact online45
- Good experience of getting in touch17
- Did not wait too long for the appointment9
Quality of care 21
- Patients rate the surgery as good9
- Patients got what they needed25
- Doctors and nurses listen61
- Patients trust the staff44
- Inspection rating (Not rated)–
- Health checks and screening done87
- Meets NHS clinical targets30
- Children vaccinated on time7
What patients say
112 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
62%
say their experience is good
well below the England average (77%)
-2
change since last year
2025: 65% · 2026: 62%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 53% |
| Easy to contact via website | 56% | 58% | 39% |
| Easy to contact via NHS App | 32% | 54% | 30% |
| Reception staff helpful | 84% | 85% | 74% |
| Seeing the same person | |||
| Has a preferred clinician | 20% | 31% | 15% |
| Sees preferred clinician | 32% | 42% | 3% |
| What happened when they got in touch | |||
| Knew what would happen next | 72% | 84% | 76% |
| Next steps within 2 days | 94% | 93% | 97% |
| Good experience of contacting | 62% | 73% | 65% |
| The appointment | |||
| Offered a choice of time or day | 36% | 57% | 33% |
| Waiting time was about right | 53% | 69% | 68% |
| Remote appointment | 59% | 26% | 49% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 82% |
| Treated with care and concern | 81% | 86% | 78% |
| Considered mental wellbeing | 73% | 75% | 70% |
| Had all the information needed | 89% | 92% | 89% |
| Confidence and trust | 93% | 93% | 92% |
| Involved in decisions | 89% | 92% | 85% |
| Needs were met | 87% | 90% | 77% |
| Overall | |||
| Overall experience good | 62% | 77% | 65% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 71% |
| Supported by local services | 71% | 70% | 49% |
| Discussed managing condition | 28% | 43% | 36% |
| Agreed a care plan | 44% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 112 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 23 June 2025. Bank holidays may differ.
- Address
- West Ealing Pharmacy, Sinclair House, The Avenue, London, W13 8AG
- Phone
- 020 8997 4215
- Website
- www.corftonroadsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Ealing Network PCN (a group of local surgeries that share services)
- NHS code
- E85123 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Corfton Road Surgery at Inhealth Cdc
- 96 -122 Uxbridge Road, London, W13 8RA
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Free public WiFi
- Toilets
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 7.5% | 15.2% |
| Diabetes | 4.4% | 7.9% |
| Asthma | 3.8% | 6.6% |
| COPD | 0.6% | 1.9% |
| Coronary heart disease | 1.7% | 3.0% |
| Depression | 7.9% | 14.3% |
| Obesity | 7.4% | 13.9% |
| Smoking | 10.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 63% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 79% | 68% |
| Blood pressure checked in last 5 years (45+) | 77% | 87% |
| Diabetes: blood pressure on target | 87% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 75% | 57% |
| Diabetes: annual foot check | 90% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Corfton Road Surgerythis surgery | – | 16 | 51% | 62% | Yes |
| The Avenue SurgeryLondon, W13 8LA | 0.3 miles | 56 | 72% | 90% | Yes |
| Gordon House SurgeryLondon, W13 9NZ | 0.3 miles | 51 | 59% | 78% | Yes |
| Mattock Lane Health CentreLondon, W13 9NZ | 0.3 miles | 64 | 81% | 84% | Yes |
| The Argyle SurgeryLondon, W13 8ER | 0.5 miles | 14 | 41% | 74% | Yes |
| Grosvenor House SurgeryLondon, W13 9BE | 0.5 miles | 36 | 46% | 84% | Yes |
| Northfields SurgeryLondon, W13 9QP | 0.6 miles | 12 | 52% | 63% | Yes |
| Hanwell Health Centre (Naish)London, W7 1DR | 0.7 miles | 61 | 83% | 78% | Yes |
| The Cuckoo Lane PracticeLondon, W7 1DR | 0.7 miles | 70 | 68% | 80% | Yes |
| Westseven GPLondon, W7 1DR | 0.7 miles | 57 | 66% | 84% | Yes |
The Avenue Surgery is 0.3 miles away, scores 56 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Corfton Road Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Corfton Road Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 8997 4215.
How do patients rate The Corfton Road Surgery?
In the 2026 NHS GP Patient Survey, 62% of patients at The Corfton Road Surgery said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 16 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What are the opening times of The Corfton Road Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 23 June 2025. Bank holidays may differ.
How do I contact The Corfton Road Surgery?
Call 020 8997 4215 or visit its website, www.corftonroadsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is West Ealing Pharmacy, Sinclair House, The Avenue, London, W13 8AG.
Does The Corfton Road Surgery have a branch surgery?
Yes. The Corfton Road Surgery also runs Corfton Road Surgery at Inhealth Cdc (96 -122 Uxbridge Road, London, W13 8RA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Corfton Road Surgery?
Around 9,357 patients are registered (January 2025). The surgery is part of The Ealing Network PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.