GP surgery in Bedlington
The Gables Medical Group
The Gables Health Centre, 26 St. Johns Road, Bedlington, NE22 7DU
Scores 56 out of 100, average for a GP surgery in England. 77% of patients say their experience is good and 72% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 71
- Easy to get through on the phone70
- Easy to contact online85
- Good experience of getting in touch68
- Did not wait too long for the appointment58
Quality of care 33
- Patients rate the surgery as good43
- Patients got what they needed14
- Doctors and nurses listen15
- Patients trust the staff10
- Inspection rating (Good)50
- Health checks and screening done46
- Meets NHS clinical targets96
- Children vaccinated on time98
What patients say
114 patients answered the 2026 NHS survey about this surgery.
72%
find the phone easy
well above the England average (57%)
77%
say their experience is good
about the England average (77%)
-12
change since last year
2025: 89% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 72% | 57% | 57% |
| Easy to contact via website | 74% | 58% | 64% |
| Easy to contact via NHS App | 58% | 54% | 65% |
| Reception staff helpful | 87% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 34% |
| Sees preferred clinician | 51% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 88% |
| Next steps within 2 days | 95% | 93% | 95% |
| Good experience of contacting | 81% | 73% | 83% |
| The appointment | |||
| Offered a choice of time or day | 72% | 57% | 70% |
| Waiting time was about right | 74% | 69% | 72% |
| Remote appointment | 13% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 80% | 87% | 91% |
| Treated with care and concern | 80% | 86% | 97% |
| Considered mental wellbeing | 80% | 75% | 84% |
| Had all the information needed | 95% | 92% | 92% |
| Confidence and trust | 86% | 93% | 93% |
| Involved in decisions | 87% | 92% | 87% |
| Needs were met | 85% | 90% | 92% |
| Overall | |||
| Overall experience good | 77% | 77% | 89% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 95% |
| Supported by local services | 89% | 70% | 76% |
| Discussed managing condition | 56% | 43% | 51% |
| Agreed a care plan | 63% | 46% | 67% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 12:30pm 1:30pm to 6:30pm |
| Tuesday | 8am to 12:30pm 1:30pm to 6:30pm |
| Wednesday | 8am to 12:30pm 1:30pm to 6:30pm |
| Thursday | 8am to 12:30pm 1:30pm to 6:30pm |
| Friday | 8am to 12:30pm 1:30pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 June 2026. Bank holidays may differ.
- Address
- The Gables Health Centre, 26 St. Johns Road, Bedlington, NE22 7DU
- Phone
- 01670 829889
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wansbeck PCN (a group of local surgeries that share services)
- NHS code
- A84013 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Cambois
- Miners Welfare Inst, Ridley Terrace, Cambois, Blyth, NE24 1QS
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Sign language interpreter available in-person
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.5% | 15.2% |
| Diabetes | 11.5% | 7.9% |
| Asthma | 7.9% | 6.6% |
| COPD | 4.2% | 1.9% |
| Coronary heart disease | 5.2% | 3.0% |
| Depression | 14.2% | 14.3% |
| Obesity | 25.6% | 13.9% |
| Smoking | 15.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 69% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Gables Medical Groupthis surgery | – | 56 | 72% | 77% | Yes |
| Bedlingtonshire Med.groupBedlington, NE22 6JX | 1.5 miles | 80 | 62% | 91% | Yes |
| Guidepost Medical GroupChoppington, NE62 5RA | 1.9 miles | 26 | 49% | 76% | Yes |
| Seaton Park Medical GroupAshington, NE63 0NG | 2.1 miles | 55 | 46% | 78% | Yes |
| Marine Medical GroupBlyth, NE24 1DX | 2.1 miles | 74 | 73% | 83% | Yes |
| Railway Medical GroupBlyth, NE24 1HD | 2.1 miles | 19 | 45% | 71% | Yes |
| Village Medical GroupCramlington, NE23 6US | 4.0 miles | 96 | 79% | 93% | Yes |
| Forum Family PracticeCramlington, NE23 6QN | 4.0 miles | 95 | 89% | 89% | Yes |
| Npc CramlingtonCramlington, NE23 6QN | 4.0 miles | 94 | 86% | 91% | Yes |
| Npc Elsdon AvenueWhitley Bay, NE25 0BW | 5.1 miles | 77 | 80% | 86% | Yes |
Bedlingtonshire Med.group is 1.5 miles away, scores 80 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Gables Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Gables Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01670 829889.
How do patients rate The Gables Medical Group?
In the 2026 NHS GP Patient Survey, 77% of patients at The Gables Medical Group said their overall experience was good. The England average is 77%. 72% found it easy to get through by phone (England 57%). Its GPScore is 56 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for The Gables Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated The Gables Medical Group as Good at its last published inspection (report published 4 August 2026).
What are the opening times of The Gables Medical Group?
Reception is open Monday 8am to 12:30pm 1:30pm to 6:30pm, Tuesday 8am to 12:30pm 1:30pm to 6:30pm, Wednesday 8am to 12:30pm 1:30pm to 6:30pm, Thursday 8am to 12:30pm 1:30pm to 6:30pm, Friday 8am to 12:30pm 1:30pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 June 2026. Bank holidays may differ.
How do I contact The Gables Medical Group?
Call 01670 829889. You can also book and order repeat prescriptions in the NHS App. The address is The Gables Health Centre, 26 St. Johns Road, Bedlington, NE22 7DU.
Does The Gables Medical Group have a branch surgery?
Yes. The Gables Medical Group also runs Cambois (Miners Welfare Inst, Ridley Terrace, Cambois, Blyth, NE24 1QS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Gables Medical Group?
Around 6,311 patients are registered (January 2025). The surgery is part of Wansbeck PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.