GP surgery in Ashington
Seaton Park Medical Group
Norham Road, Ashington, NE63 0NG
Scores 55 out of 100, average for a GP surgery in England. 78% of patients say their experience is good and 46% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 43
- Easy to get through on the phone21
- Easy to contact online88
- Good experience of getting in touch41
- Did not wait too long for the appointment55
Quality of care 70
- Patients rate the surgery as good46
- Patients got what they needed76
- Doctors and nurses listen76
- Patients trust the staff91
- Inspection rating (Good)50
- Health checks and screening done54
- Meets NHS clinical targets81
- Children vaccinated on time63
What patients say
105 patients answered the 2026 NHS survey about this surgery.
46%
find the phone easy
well below the England average (57%)
78%
say their experience is good
about the England average (77%)
+6
change since last year
2025: 72% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 46% | 57% | 46% |
| Easy to contact via website | 76% | 58% | 62% |
| Easy to contact via NHS App | 70% | 54% | 43% |
| Reception staff helpful | 92% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 9% | 31% | 14% |
| Sees preferred clinician | 39% | 42% | 14% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 83% |
| Next steps within 2 days | 74% | 93% | 81% |
| Good experience of contacting | 72% | 73% | 71% |
| The appointment | |||
| Offered a choice of time or day | 47% | 57% | 47% |
| Waiting time was about right | 73% | 69% | 65% |
| Remote appointment | 21% | 26% | 37% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 88% |
| Treated with care and concern | 89% | 86% | 76% |
| Considered mental wellbeing | 89% | 75% | 67% |
| Had all the information needed | 95% | 92% | 88% |
| Confidence and trust | 98% | 93% | 81% |
| Involved in decisions | 95% | 92% | 88% |
| Needs were met | 95% | 90% | 84% |
| Overall | |||
| Overall experience good | 78% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 72% |
| Supported by local services | 72% | 70% | 73% |
| Discussed managing condition | 53% | 43% | 53% |
| Agreed a care plan | 54% | 46% | 43% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 7am to 8pm |
| Tuesday | 8am to 6pm |
| Wednesday | 7am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 7am to 6pm |
| Saturday | 8:30am to 12:30pm |
| Sunday | Closed |
Confirmed by the surgery on 17 November 2025. Bank holidays may differ.
- Address
- Norham Road, Ashington, NE63 0NG
- Phone
- 01670 811811
- [email protected]
- Website
- www.seatonparkmedicalgroup.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wansbeck PCN (a group of local surgeries that share services)
- NHS code
- A84028 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Nursery Park Medical Group
- Buteland Terrace, Newbiggin-by-the-Sea, NE64 6NS
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 28 August 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.0% | 15.2% |
| Diabetes | 10.9% | 7.9% |
| Asthma | 8.7% | 6.6% |
| COPD | 3.2% | 1.9% |
| Coronary heart disease | 5.1% | 3.0% |
| Depression | 24.0% | 14.3% |
| Obesity | 21.8% | 13.9% |
| Smoking | 16.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 50% | 57% |
| Diabetes: annual foot check | 55% | 78% |
| Asthma: annual review | 74% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Seaton Park Medical Groupthis surgery | – | 55 | 46% | 78% | Yes |
| Guidepost Medical GroupChoppington, NE62 5RA | 1.9 miles | 26 | 49% | 76% | Yes |
| The Gables Medical GroupBedlington, NE22 7DU | 2.1 miles | 56 | 72% | 77% | Yes |
| Bedlingtonshire Med.groupBedlington, NE22 6JX | 3.1 miles | 80 | 62% | 91% | Yes |
| Railway Medical GroupBlyth, NE24 1HD | 3.4 miles | 19 | 45% | 71% | Yes |
| Marine Medical GroupBlyth, NE24 1DX | 3.5 miles | 74 | 73% | 83% | Yes |
| Gas House Lane SurgeryMorpeth, NE61 1JX | 4.8 miles | 75 | 83% | 86% | Yes |
| Greystoke SurgeryMorpeth, NE61 1JX | 4.9 miles | 97 | 74% | 98% | Yes |
| Npc Central NorthumberlandMorpeth, NE61 1BJ | 5.1 miles | 24 | 33% | 74% | Yes |
| Npc Felton & WiddringtonMorpeth, NE61 5LX | 5.3 miles | 72 | 77% | 83% | Yes |
Bedlingtonshire Med.group is 3.1 miles away, scores 80 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Seaton Park Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Seaton Park Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01670 811811.
How do patients rate Seaton Park Medical Group?
In the 2026 NHS GP Patient Survey, 78% of patients at Seaton Park Medical Group said their overall experience was good. The England average is 77%. 46% found it easy to get through by phone (England 57%). Its GPScore is 55 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Seaton Park Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Seaton Park Medical Group as Good at its last published inspection (report published 28 August 2018).
What are the opening times of Seaton Park Medical Group?
Reception is open Monday 7am to 8pm, Tuesday 8am to 6pm, Wednesday 7am to 6pm, Thursday 8am to 6pm, Friday 7am to 6pm, Saturday 8:30am to 12:30pm, Sunday closed. The surgery last confirmed these times on 17 November 2025. Bank holidays may differ.
How do I contact Seaton Park Medical Group?
Call 01670 811811 or visit its website, www.seatonparkmedicalgroup.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Norham Road, Ashington, NE63 0NG.
Does Seaton Park Medical Group have a branch surgery?
Yes. Seaton Park Medical Group also runs Nursery Park Medical Group (Buteland Terrace, Newbiggin-by-the-Sea, NE64 6NS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Seaton Park Medical Group?
Around 19,732 patients are registered (January 2025). The surgery is part of Wansbeck PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.