GP surgery in Buckinghamshire
The Ivers Practice
Iver Doctors Surgery, 2 Grange Way, Iver, SL0 9NU
Scores 16 out of 100, poor for a GP surgery in England. 66% of patients say their experience is good and 46% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 15
- Easy to get through on the phone22
- Easy to contact online34
- Good experience of getting in touch21
- Did not wait too long for the appointment14
Quality of care 22
- Patients rate the surgery as good14
- Patients got what they needed50
- Doctors and nurses listen30
- Patients trust the staff43
- Inspection rating (Good)50
- Health checks and screening done15
- Meets NHS clinical targets50
- Children vaccinated on time52
What patients say
122 patients answered the 2026 NHS survey about this surgery.
46%
find the phone easy
well below the England average (57%)
66%
say their experience is good
well below the England average (77%)
-4
change since last year
2025: 71% · 2026: 66%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 46% | 57% | 27% |
| Easy to contact via website | 51% | 58% | 37% |
| Easy to contact via NHS App | 39% | 54% | 31% |
| Reception staff helpful | 77% | 85% | 76% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 33% |
| Sees preferred clinician | 41% | 42% | 19% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 82% |
| Next steps within 2 days | 94% | 93% | 95% |
| Good experience of contacting | 65% | 73% | 55% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 42% |
| Waiting time was about right | 56% | 69% | 48% |
| Remote appointment | 26% | 26% | 24% |
| The doctor or nurse | |||
| Good at listening | 84% | 87% | 84% |
| Treated with care and concern | 82% | 86% | 89% |
| Considered mental wellbeing | 68% | 75% | 78% |
| Had all the information needed | 93% | 92% | 94% |
| Confidence and trust | 93% | 93% | 93% |
| Involved in decisions | 96% | 92% | 94% |
| Needs were met | 91% | 90% | 92% |
| Overall | |||
| Overall experience good | 66% | 77% | 71% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 82% |
| Supported by local services | 51% | 70% | 65% |
| Discussed managing condition | 40% | 43% | 39% |
| Agreed a care plan | 31% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 122 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Tuesday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Wednesday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Thursday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Friday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 June 2023. Bank holidays may differ.
- Address
- Iver Doctors Surgery, 2 Grange Way, Iver, SL0 9NU
- Phone
- 01753 653008
- [email protected]
- Website
- www.iverdoc.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South Bucks PCN (a group of local surgeries that share services)
- NHS code
- K82006 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Gilani, Moji & Partners
- The Iver Heath Health Centre, Trewarden Avenue, Iver Heath, SL0 0SB · 01753651632
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 21 July 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.6% | 15.2% |
| Diabetes | 9.3% | 7.9% |
| Asthma | 5.8% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 11.4% | 14.3% |
| Obesity | 12.0% | 13.9% |
| Smoking | 11.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 64% | 67% |
| Cervical screening, women 50-64 | 71% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 62% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 62% | 57% |
| Diabetes: annual foot check | 66% | 78% |
| Asthma: annual review | 55% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Ivers Practicethis surgery | – | 16 | 46% | 66% | Yes |
| Church Road SurgeryUxbridge, UB8 3NA | 1.6 miles | 23 | 65% | 70% | Yes |
| Yiewsley Family PracticeWest Drayton, UB7 7DP | 1.7 miles | 36 | 51% | 68% | Yes |
| The High Street PracticeWest Drayton, UB7 7DP | 1.7 miles | 45 | 70% | 71% | Yes |
| Otterfield Medical CentreWest Drayton, UB7 8PE | 1.7 miles | 49 | 63% | 72% | Yes |
| The Medical CentreWest Drayton, UB7 7PJ | 1.8 miles | 29 | 54% | 70% | Yes |
| The Orchard SurgerySlough, SL3 8HD | 1.8 miles | 11 | 31% | 57% | Yes |
| Brunel Medical CentreUxbridge, UB8 3PH | 1.8 miles | 54 | 60% | 79% | Yes |
| Langley Health CentreSlough, SL3 8LE | 2.1 miles | 34 | 50% | 75% | Yes |
| Central Uxbridge SurgeryUxbridge, UB8 1UB | 2.4 miles | 10 | 38% | 65% | Yes |
Yiewsley Family Practice is 1.7 miles away, scores 36 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Ivers Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Ivers Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01753 653008.
How do patients rate The Ivers Practice?
In the 2026 NHS GP Patient Survey, 66% of patients at The Ivers Practice said their overall experience was good. The England average is 77%. 46% found it easy to get through by phone (England 57%). Its GPScore is 16 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for The Ivers Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated The Ivers Practice as Good at its last published inspection (report published 21 July 2016).
What are the opening times of The Ivers Practice?
Reception is open Monday 8:30am to 12:30pm 1:30pm to 6:30pm, Tuesday 8:30am to 12:30pm 1:30pm to 6:30pm, Wednesday 8:30am to 12:30pm 1:30pm to 6:30pm, Thursday 8:30am to 12:30pm 1:30pm to 6:30pm, Friday 8:30am to 12:30pm 1:30pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 June 2023. Bank holidays may differ.
How do I contact The Ivers Practice?
Call 01753 653008 or visit its website, www.iverdoc.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Iver Doctors Surgery, 2 Grange Way, Iver, SL0 9NU.
Does The Ivers Practice have a branch surgery?
Yes. The Ivers Practice also runs Gilani, Moji & Partners (The Iver Heath Health Centre, Trewarden Avenue, Iver Heath, SL0 0SB). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Ivers Practice?
Around 9,338 patients are registered (January 2025). The surgery is part of South Bucks PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.