GP surgery in Chalfont St Peter
The Misbourne Surgery
Church Lane, Chalfont St. Peter, Gerrards Cross, SL9 9RR
Scores 51 out of 100, average for a GP surgery in England. 86% of patients say their experience is good and 54% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 33
- Easy to get through on the phone36
- Easy to contact online42
- Good experience of getting in touch51
- Did not wait too long for the appointment19
Quality of care 73
- Patients rate the surgery as good74
- Patients got what they needed62
- Doctors and nurses listen91
- Patients trust the staff69
- Inspection rating (Good)50
- Health checks and screening done58
- Meets NHS clinical targets30
- Children vaccinated on time34
What patients say
120 patients answered the 2026 NHS survey about this surgery.
54%
find the phone easy
below the England average (57%)
86%
say their experience is good
well above the England average (77%)
+5
change since last year
2025: 81% · 2026: 86%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 54% | 57% | 74% |
| Easy to contact via website | 55% | 58% | 44% |
| Easy to contact via NHS App | 46% | 54% | 57% |
| Reception staff helpful | 89% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 43% | 31% | 43% |
| Sees preferred clinician | 29% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 84% |
| Next steps within 2 days | 94% | 93% | 99% |
| Good experience of contacting | 76% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 65% |
| Waiting time was about right | 59% | 69% | 62% |
| Remote appointment | 24% | 26% | 35% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 94% |
| Treated with care and concern | 95% | 86% | 95% |
| Considered mental wellbeing | 81% | 75% | 80% |
| Had all the information needed | 95% | 92% | 97% |
| Confidence and trust | 96% | 93% | 100% |
| Involved in decisions | 99% | 92% | 96% |
| Needs were met | 93% | 90% | 97% |
| Overall | |||
| Overall experience good | 86% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 79% |
| Supported by local services | 69% | 70% | 73% |
| Discussed managing condition | 38% | 43% | 35% |
| Agreed a care plan | 42% | 46% | 64% |
Green means at least 2 points better than England, red at least 2 points worse. With about 120 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 1pm 2pm to 6pm |
| Tuesday | 8:30am to 1pm 2pm to 6pm |
| Wednesday | 8:30am to 1pm 2pm to 6pm |
| Thursday | 8:30am to 1pm 2pm to 6pm |
| Friday | 8:30am to 1pm 2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 9 December 2024. Bank holidays may differ.
- Address
- Church Lane, Chalfont St. Peter, Gerrards Cross, SL9 9RR
- Phone
- 01753 891010
- [email protected]
- Website
- www.misbournepractice.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- The Chalfonts PCN (a group of local surgeries that share services)
- NHS code
- K82051 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Brodie David & Partners
- St. Giles Surgery, Townfield Lane, Chalfont St. Giles, HP8 4QG · 01494874006
Access and facilities
- Disabled parking
- Disabled toilet
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 14 December 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.2% | 15.2% |
| Diabetes | 5.9% | 7.9% |
| Asthma | 6.1% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 12.7% | 14.3% |
| Obesity | 7.6% | 13.9% |
| Smoking | 8.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 59% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 69% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Misbourne Surgerythis surgery | – | 51 | 54% | 86% | Yes |
| The Allan PracticeGerrards Cross, SL9 9SA | 0.1 mile | 84 | 79% | 88% | Yes |
| The Hall PracticeGerrards Cross, SL9 9SX | 0.2 miles | 82 | 69% | 94% | Yes |
| Denham Medical CentreUxbridge, UB9 5GA | 2.9 miles | 23 | 45% | 69% | Yes |
| Harefield PracticeUxbridge, UB9 6JY | 3.3 miles | 7 | 42% | 64% | Yes |
| The Colne PracticeRickmansworth, WD3 7DJ | 3.8 miles | 80 | 71% | 91% | Yes |
| Gade and Chorleywood Health CentresRickmansworth, WD3 7DJ | 3.8 miles | 14 | 44% | 68% | Yes |
| Little Chalfont SurgeryAmersham, HP7 9NU | 4.2 miles | 66 | 57% | 77% | Yes |
| Threeways SurgerySlough, SL2 4AZ | 4.2 miles | 78 | 69% | 90% | Yes |
| The Simpson CentreBeaconsfield, HP9 1TX | 4.3 miles | 73 | 76% | 85% | Yes |
The Allan Practice is 0.1 mile away, scores 84 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Misbourne Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Misbourne Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01753 891010.
How do patients rate The Misbourne Surgery?
In the 2026 NHS GP Patient Survey, 86% of patients at The Misbourne Surgery said their overall experience was good. The England average is 77%. 54% found it easy to get through by phone (England 57%). Its GPScore is 51 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for The Misbourne Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Misbourne Surgery as Good at its last published inspection (report published 14 December 2016).
What are the opening times of The Misbourne Surgery?
Reception is open Monday 8:30am to 1pm 2pm to 6pm, Tuesday 8:30am to 1pm 2pm to 6pm, Wednesday 8:30am to 1pm 2pm to 6pm, Thursday 8:30am to 1pm 2pm to 6pm, Friday 8:30am to 1pm 2pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 9 December 2024. Bank holidays may differ.
How do I contact The Misbourne Surgery?
Call 01753 891010 or visit its website, www.misbournepractice.com. You can also book and order repeat prescriptions in the NHS App. The address is Church Lane, Chalfont St. Peter, Gerrards Cross, SL9 9RR.
Does The Misbourne Surgery have a branch surgery?
Yes. The Misbourne Surgery also runs Brodie David & Partners (St. Giles Surgery, Townfield Lane, Chalfont St. Giles, HP8 4QG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Misbourne Surgery?
Around 11,222 patients are registered (January 2025). The surgery is part of The Chalfonts PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.