GP surgery in Irlam
The Mosslands Medical Practice
Macdonald Road, Irlam, Manchester, M44 5LH
Scores 35 out of 100, below average for a GP surgery in England. 76% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 34
- Easy to get through on the phone30
- Easy to contact online78
- Good experience of getting in touch31
- Did not wait too long for the appointment37
Quality of care 40
- Patients rate the surgery as good38
- Patients got what they needed21
- Doctors and nurses listen6
- Patients trust the staff63
- Inspection rating (Good)50
- Health checks and screening done92
- Meets NHS clinical targets58
- Children vaccinated on time57
What patients say
105 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
76%
say their experience is good
about the England average (77%)
+4
change since last year
2025: 72% · 2026: 76%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 26% |
| Easy to contact via website | 70% | 58% | 43% |
| Easy to contact via NHS App | 46% | 54% | 35% |
| Reception staff helpful | 80% | 85% | 75% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 20% |
| Sees preferred clinician | 24% | 42% | 19% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 77% |
| Next steps within 2 days | 90% | 93% | 92% |
| Good experience of contacting | 69% | 73% | 57% |
| The appointment | |||
| Offered a choice of time or day | 33% | 57% | 45% |
| Waiting time was about right | 67% | 69% | 53% |
| Remote appointment | 37% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 76% | 87% | 78% |
| Treated with care and concern | 81% | 86% | 80% |
| Considered mental wellbeing | 68% | 75% | 63% |
| Had all the information needed | 90% | 92% | 85% |
| Confidence and trust | 95% | 93% | 83% |
| Involved in decisions | 86% | 92% | 80% |
| Needs were met | 86% | 90% | 80% |
| Overall | |||
| Overall experience good | 76% | 77% | 72% |
| Living with a long-term condition | |||
| Confident managing conditions | 74% | 79% | 89% |
| Supported by local services | 69% | 70% | 60% |
| Discussed managing condition | 42% | 43% | 33% |
| Agreed a care plan | 66% | 46% | 17% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 October 2014. Bank holidays may differ.
- Address
- Macdonald Road, Irlam, Manchester, M44 5LH
- Phone
- 0161 776 0737
- [email protected]
- Website
- www.mosslandsmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Eccles & Irlam PCN (a group of local surgeries that share services)
- NHS code
- P87610 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Hope
- Longfield Lodge Surgery, 276 Liverpool Road, Cadishead, Manchester, M44 5UJ · 01617752023
Access and facilities
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 20 July 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.1% | 15.2% |
| Diabetes | 10.0% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 3.3% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 22.6% | 14.3% |
| Obesity | 21.3% | 13.9% |
| Smoking | 17.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 83% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 84% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Mosslands Medical Practicethis surgery | – | 35 | 51% | 76% | Yes |
| Chapel Group Medical CentreManchester, M44 6FE | 1.0 miles | 82 | 88% | 90% | Yes |
| (Irlam) Salford Care Ctrs Medical PractiManchester, M44 6DP | 1.0 miles | 93 | 93% | 89% | Yes |
| Partington Central SurgeryManchester, M31 4FL | 1.4 miles | 14 | 62% | 63% | Yes |
| Partington Family PracticeManchester, M31 4FL | 1.4 miles | 35 | 65% | 78% | Yes |
| Urmston Group PracticeManchester, M41 8AA | 1.9 miles | 58 | 52% | 80% | Yes |
| Flixton Road Medical CentreManchester, M41 5BG | 3.0 miles | 54 | 71% | 81% | Yes |
| Davyhulme Medical CentreManchester, M41 7WJ | 3.1 miles | 68 | 69% | 87% | Yes |
| Primrose SurgeryManchester, M41 7AB | 3.3 miles | 84 | 82% | 83% | Yes |
| Firsway Health CentreSale, M33 4BR | 3.4 miles | 48 | 62% | 78% | Yes |
Chapel Group Medical Centre is 1.0 miles away, scores 82 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Mosslands Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Mosslands Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0161 776 0737.
How do patients rate The Mosslands Medical Practice?
In the 2026 NHS GP Patient Survey, 76% of patients at The Mosslands Medical Practice said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 35 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for The Mosslands Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated The Mosslands Medical Practice as Good at its last published inspection (report published 20 July 2020).
What are the opening times of The Mosslands Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 October 2014. Bank holidays may differ.
How do I contact The Mosslands Medical Practice?
Call 0161 776 0737 or visit its website, www.mosslandsmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Macdonald Road, Irlam, Manchester, M44 5LH.
Does The Mosslands Medical Practice have a branch surgery?
Yes. The Mosslands Medical Practice also runs Dr Hope (Longfield Lodge Surgery, 276 Liverpool Road, Cadishead, Manchester, M44 5UJ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Mosslands Medical Practice?
Around 12,665 patients are registered (January 2025). The surgery is part of Eccles & Irlam PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.