GP surgery in New Barnet
The Village Surgery
113 East Barnet Road, Barnet, EN4 8RF
Scores 71 out of 100, good for a GP surgery in England. 86% of patients say their experience is good and 73% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 72
- Easy to get through on the phone70
- Easy to contact online75
- Good experience of getting in touch67
- Did not wait too long for the appointment64
Quality of care 68
- Patients rate the surgery as good73
- Patients got what they needed63
- Doctors and nurses listen68
- Patients trust the staff75
- Inspection rating (Good)50
- Health checks and screening done52
- Meets NHS clinical targets24
- Children vaccinated on time23
What patients say
129 patients answered the 2026 NHS survey about this surgery.
73%
find the phone easy
well above the England average (57%)
86%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 86% · 2026: 86%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 73% | 57% | 63% |
| Easy to contact via website | 69% | 58% | 67% |
| Easy to contact via NHS App | 67% | 54% | 61% |
| Reception staff helpful | 87% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 30% |
| Sees preferred clinician | 53% | 42% | 47% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 89% |
| Next steps within 2 days | 93% | 93% | 98% |
| Good experience of contacting | 81% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 55% |
| Waiting time was about right | 76% | 69% | 62% |
| Remote appointment | 35% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 90% |
| Treated with care and concern | 91% | 86% | 92% |
| Considered mental wellbeing | 79% | 75% | 83% |
| Had all the information needed | 98% | 92% | 92% |
| Confidence and trust | 96% | 93% | 96% |
| Involved in decisions | 95% | 92% | 98% |
| Needs were met | 93% | 90% | 97% |
| Overall | |||
| Overall experience good | 86% | 77% | 86% |
| Living with a long-term condition | |||
| Confident managing conditions | 74% | 79% | 77% |
| Supported by local services | 73% | 70% | 59% |
| Discussed managing condition | 47% | 43% | 45% |
| Agreed a care plan | 59% | 46% | 40% |
Green means at least 2 points better than England, red at least 2 points worse. With about 129 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 1pm 2pm to 6:30pm |
| Tuesday | 8:30am to 1pm 2pm to 6:30pm |
| Wednesday | 8:30am to 1pm 2pm to 6:30pm |
| Thursday | 8:30am to 1pm 2pm to 6:30pm |
| Friday | 8:30am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 November 2015. Bank holidays may differ.
- Address
- 113 East Barnet Road, Barnet, EN4 8RF
- Phone
- 020 8449 6443
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Barnet 2 PCN (a group of local surgeries that share services)
- NHS code
- E83031 · NHS profile
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 20 November 2018
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.8% | 15.2% |
| Diabetes | 6.1% | 7.9% |
| Asthma | 4.9% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 14.2% | 14.3% |
| Obesity | 12.6% | 13.9% |
| Smoking | 11.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 59% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Village Surgerythis surgery | – | 71 | 73% | 86% | Yes |
| East Barnet Health CentreBarnet, EN4 8QZ | 0.1 mile | 6 | 39% | 66% | Yes |
| Addington Medical CentreBarnet, EN5 1QH | 0.4 miles | 55 | 56% | 89% | Yes |
| Cockfosters Medical CentreBarnet, EN4 9NB | 0.8 miles | 16 | 54% | 69% | Yes |
| Longrove SurgeryBarnet, EN5 2ED | 1.1 miles | 32 | 50% | 75% | Yes |
| SouthgateLondon, N14 4PR | 1.2 miles | 20 | 50% | 66% | Yes |
| St Andrews Medical PracticeLondon, N20 9EX | 1.3 miles | 14 | 42% | 63% | Yes |
| Oakwood Medical CentreLondon, N14 4AQ | 1.5 miles | 28 | 51% | 78% | Yes |
| The Old Court House SurgeryBarnet, EN5 4BB | 1.5 miles | 17 | 47% | 66% | Yes |
| Brunswick Park Medical PracticeLondon, N11 1EY | 1.5 miles | 24 | 44% | 72% | Yes |
Common questions
Is The Village Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Village Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 8449 6443.
How do patients rate The Village Surgery?
In the 2026 NHS GP Patient Survey, 86% of patients at The Village Surgery said their overall experience was good. The England average is 77%. 73% found it easy to get through by phone (England 57%). Its GPScore is 71 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for The Village Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Village Surgery as Good at its last published inspection (report published 20 November 2018).
What are the opening times of The Village Surgery?
Reception is open Monday 8:30am to 1pm 2pm to 6:30pm, Tuesday 8:30am to 1pm 2pm to 6:30pm, Wednesday 8:30am to 1pm 2pm to 6:30pm, Thursday 8:30am to 1pm 2pm to 6:30pm, Friday 8:30am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 November 2015. Bank holidays may differ.
How do I contact The Village Surgery?
Call 020 8449 6443. You can also book and order repeat prescriptions in the NHS App. The address is 113 East Barnet Road, Barnet, EN4 8RF.
How many patients are registered at The Village Surgery?
Around 6,124 patients are registered (January 2025). The surgery is part of Barnet 2 PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.