GP surgery in Rotherham
Thorpe Hesley Surgery
Sough Hall Road, Thorpe Hesley, Rotherham, S61 2QP
Scores 52 out of 100, average for a GP surgery in England. 78% of patients say their experience is good and 77% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 59
- Easy to get through on the phone77
- Easy to contact online28
- Good experience of getting in touch52
- Did not wait too long for the appointment52
Quality of care 40
- Patients rate the surgery as good44
- Patients got what they needed8
- Doctors and nurses listen34
- Patients trust the staff23
- Inspection rating (Not rated)–
- Health checks and screening done95
- Meets NHS clinical targets84
- Children vaccinated on time70
What patients say
106 patients answered the 2026 NHS survey about this surgery.
77%
find the phone easy
well above the England average (57%)
78%
say their experience is good
about the England average (77%)
-12
change since last year
2025: 90% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 77% | 57% | 86% |
| Easy to contact via website | 48% | 58% | 44% |
| Easy to contact via NHS App | 53% | 54% | 59% |
| Reception staff helpful | 84% | 85% | 97% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 27% |
| Sees preferred clinician | 45% | 42% | 59% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 96% |
| Next steps within 2 days | 95% | 93% | 100% |
| Good experience of contacting | 76% | 73% | 92% |
| The appointment | |||
| Offered a choice of time or day | 71% | 57% | 75% |
| Waiting time was about right | 72% | 69% | 84% |
| Remote appointment | 25% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 93% |
| Treated with care and concern | 85% | 86% | 88% |
| Considered mental wellbeing | 77% | 75% | 74% |
| Had all the information needed | 84% | 92% | 92% |
| Confidence and trust | 90% | 93% | 95% |
| Involved in decisions | 93% | 92% | 92% |
| Needs were met | 82% | 90% | 90% |
| Overall | |||
| Overall experience good | 78% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 83% |
| Supported by local services | 47% | 70% | 72% |
| Discussed managing condition | 47% | 43% | 44% |
| Agreed a care plan | 21% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 6pm |
| Tuesday | 8:30am to 6pm |
| Wednesday | 8am to noon |
| Thursday | 8:30am to 6pm |
| Friday | 8:30am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 June 2012. Bank holidays may differ.
- Address
- Sough Hall Road, Thorpe Hesley, Rotherham, S61 2QP
- Phone
- 0114 257 0585
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Raven PCN (a group of local surgeries that share services)
- NHS code
- C87604 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Bellows Road Surgery
- Bellows Road, Rawmarsh, Rotherham, S62 6NT · 01709 710150
- Mechanic Institute
- Friers Croft, Wentworth, Rotherham, S62 7TA
Access and facilities
- Disabled toilet
- Wheelchair access
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.8% | 15.2% |
| Diabetes | 7.5% | 7.9% |
| Asthma | 8.2% | 6.6% |
| COPD | 2.7% | 1.9% |
| Coronary heart disease | 2.9% | 3.0% |
| Depression | 14.8% | 14.3% |
| Obesity | 10.8% | 13.9% |
| Smoking | 11.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 81% | 67% |
| Cervical screening, women 50-64 | 82% | 75% |
| Blood pressure controlled (hypertension, under 80) | 79% | 68% |
| Blood pressure checked in last 5 years (45+) | 95% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 83% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Thorpe Hesley Surgerythis surgery | – | 52 | 77% | 78% | Yes |
| Mill Road SurgerySheffield, S35 9XQ | 1.7 miles | 40 | 59% | 84% | Yes |
| Ecclesfield Group PracticeSheffield, S35 9XQ | 1.7 miles | 41 | 46% | 82% | Yes |
| Chapelgreen PracticeSheffield, S35 1RN | 1.9 miles | 28 | 19% | 70% | Yes |
| Shiregreen Medical CentreSheffield, S5 0RG | 2.0 miles | 33 | 48% | 78% | Yes |
| Barnsley Road SurgerySheffield, S5 0QJ | 2.5 miles | 26 | 50% | 68% | Yes |
| Greasbrough Medical CentreRotherham, S61 4RB | 2.5 miles | 20 | 63% | 67% | Yes |
| Greenside SurgeryRotherham, S61 4PT | 2.6 miles | 49 | 68% | 78% | Yes |
| Wincobank Medical CentreSheffield, S9 1DJ | 2.8 miles | 38 | 37% | 78% | Yes |
| Elm Lane SurgerySheffield, S5 7TW | 2.8 miles | 55 | 72% | 84% | Yes |
Common questions
Is Thorpe Hesley Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Thorpe Hesley Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 0114 257 0585.
How do patients rate Thorpe Hesley Surgery?
In the 2026 NHS GP Patient Survey, 78% of patients at Thorpe Hesley Surgery said their overall experience was good. The England average is 77%. 77% found it easy to get through by phone (England 57%). Its GPScore is 52 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What are the opening times of Thorpe Hesley Surgery?
Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8am to noon, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 June 2012. Bank holidays may differ.
How do I contact Thorpe Hesley Surgery?
Call 0114 257 0585. You can also book and order repeat prescriptions in the NHS App. The address is Sough Hall Road, Thorpe Hesley, Rotherham, S61 2QP.
Does Thorpe Hesley Surgery have a branch surgery?
Yes. Thorpe Hesley Surgery also runs Bellows Road Surgery (Bellows Road, Rawmarsh, Rotherham, S62 6NT) and Mechanic Institute (Friers Croft, Wentworth, Rotherham, S62 7TA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Thorpe Hesley Surgery?
Around 5,898 patients are registered (January 2025). The surgery is part of Raven PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.