GP surgery in Sheffield
Tramways and Middlewood Medical Centres
Fairlawns, 621 Middlewood Road, Sheffield, S6 1TT
Scores 48 out of 100, average for a GP surgery in England. 79% of patients say their experience is good and 42% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 27
- Easy to get through on the phone17
- Easy to contact online32
- Good experience of getting in touch51
- Did not wait too long for the appointment26
Quality of care 76
- Patients rate the surgery as good49
- Patients got what they needed90
- Doctors and nurses listen44
- Patients trust the staff89
- Inspection rating (Good)50
- Health checks and screening done81
- Meets NHS clinical targets89
- Children vaccinated on time84
What patients say
110 patients answered the 2026 NHS survey about this surgery.
42%
find the phone easy
well below the England average (57%)
79%
say their experience is good
above the England average (77%)
+11
change since last year
2025: 68% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 42% | 57% | 43% |
| Easy to contact via website | 50% | 58% | 53% |
| Easy to contact via NHS App | 43% | 54% | 60% |
| Reception staff helpful | 83% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 22% |
| Sees preferred clinician | 32% | 42% | 44% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 77% |
| Next steps within 2 days | 98% | 93% | 91% |
| Good experience of contacting | 76% | 73% | 47% |
| The appointment | |||
| Offered a choice of time or day | 69% | 57% | 40% |
| Waiting time was about right | 63% | 69% | 61% |
| Remote appointment | 12% | 26% | 14% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 86% |
| Treated with care and concern | 90% | 86% | 84% |
| Considered mental wellbeing | 73% | 75% | 71% |
| Had all the information needed | 98% | 92% | 88% |
| Confidence and trust | 98% | 93% | 94% |
| Involved in decisions | 97% | 92% | 88% |
| Needs were met | 97% | 90% | 83% |
| Overall | |||
| Overall experience good | 79% | 77% | 68% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 83% |
| Supported by local services | 74% | 70% | 73% |
| Discussed managing condition | 48% | 43% | 38% |
| Agreed a care plan | 21% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 110 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:15am to noon 2:30pm to 6:30pm |
| Tuesday | 8:15am to noon 2:30pm to 6:30pm |
| Wednesday | 8:15am to noon 2:30pm to 6:30pm |
| Thursday | 8:15am to noon 2:30pm to 6:30pm |
| Friday | 8:15am to noon 2:30pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 November 2025. Bank holidays may differ.
- Address
- Fairlawns, 621 Middlewood Road, Sheffield, S6 1TT
- Phone
- 0114 234 5338
- Website
- www.hillsborough-middlewood-doctors-gp.co.uk/index.aspx
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Hillsborough PCN (a group of local surgeries that share services)
- NHS code
- C88043 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Tramways Medical Centre
- 54a Holme Lane, Sheffield, S6 4JQ · 0114 2335620
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disabled car parking
- Free on-site car parking
- Pharmacy
- Sign language interpreter available online
- Toilets
- Translation services
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 22 April 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.1% | 15.2% |
| Diabetes | 6.2% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 14.7% | 14.3% |
| Obesity | 9.5% | 13.9% |
| Smoking | 11.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 90% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Tramways and Middlewood Medical Centresthis surgery | – | 48 | 42% | 79% | Yes |
| Far Lane Medical CentreSheffield, S6 4FA | 0.7 miles | 73 | 57% | 93% | Yes |
| Foxhill Medical CentreSheffield, S6 1GA | 0.9 miles | 42 | 58% | 75% | Yes |
| Dykes Hall Medical CentreSheffield, S6 4GQ | 1.0 miles | 58 | 50% | 83% | Yes |
| Green Cross Group PracticeSheffield, S5 8GS | 1.1 miles | 48 | 56% | 74% | Yes |
| Tramways Medical CentreSheffield, S6 4JQ | 1.3 miles | 89 | 74% | 88% | Yes |
| Grenoside SurgerySheffield, S35 8NX | 1.5 miles | 59 | 51% | 75% | Yes |
| Southey Green Medical CentreSheffield, S5 7QB | 1.5 miles | 11 | 41% | 70% | Yes |
| Oughtibridge SurgerySheffield, S35 0FW | 1.6 miles | 95 | 77% | 90% | Yes |
| Buchanan Road SurgerySheffield, S5 8AL | 1.8 miles | 23 | 39% | 71% | Yes |
Far Lane Medical Centre is 0.7 miles away, scores 73 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Tramways and Middlewood Medical Centres taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Tramways and Middlewood Medical Centres was taking on new patients. You can register online through the NHS website or call the surgery on 0114 234 5338.
How do patients rate Tramways and Middlewood Medical Centres?
In the 2026 NHS GP Patient Survey, 79% of patients at Tramways and Middlewood Medical Centres said their overall experience was good. The England average is 77%. 42% found it easy to get through by phone (England 57%). Its GPScore is 48 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Tramways and Middlewood Medical Centres?
The Care Quality Commission, which inspects GP surgeries in England, rated Tramways and Middlewood Medical Centres as Good at its last published inspection (report published 22 April 2016).
What are the opening times of Tramways and Middlewood Medical Centres?
Reception is open Monday 8:15am to noon 2:30pm to 6:30pm, Tuesday 8:15am to noon 2:30pm to 6:30pm, Wednesday 8:15am to noon 2:30pm to 6:30pm, Thursday 8:15am to noon 2:30pm to 6:30pm, Friday 8:15am to noon 2:30pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 November 2025. Bank holidays may differ.
How do I contact Tramways and Middlewood Medical Centres?
Call 0114 234 5338 or visit its website, www.hillsborough-middlewood-doctors-gp.co.uk/index.aspx. You can also book and order repeat prescriptions in the NHS App. The address is Fairlawns, 621 Middlewood Road, Sheffield, S6 1TT.
Does Tramways and Middlewood Medical Centres have a branch surgery?
Yes. Tramways and Middlewood Medical Centres also runs Tramways Medical Centre (54a Holme Lane, Sheffield, S6 4JQ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Tramways and Middlewood Medical Centres?
Around 10,901 patients are registered (January 2025). The surgery is part of Hillsborough PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.