GP surgery in Lewisham

Triangle Group Practice Limited

2 Morley Road, Lewisham, London, SE13 6DQ

Taking on new patientsInspection: Requires improvement6,622 patients

Scores 11 out of 100, poor for a GP surgery in England. 68% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2021. It is taking on new patients.

Poor Scores higher than 11% of GP surgeries in England. 11th of 14 in Lewisham Based on 105 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 24

  • Easy to get through on the phone28
  • Easy to contact online9
  • Good experience of getting in touch10
  • Did not wait too long for the appointment56

Quality of care 3

  • Patients rate the surgery as good17
  • Patients got what they needed14
  • Doctors and nurses listen8
  • Patients trust the staff10
  • Inspection rating (Requires improvement)2
  • Health checks and screening done51
  • Meets NHS clinical targets12
  • Children vaccinated on time12

What patients say

105 patients answered the 2026 NHS survey about this surgery.

50%

find the phone easy

below the England average (57%)

68%

say their experience is good

well below the England average (77%)

+18

change since last year

2025: 50% · 2026: 68%

Getting in touch

Contacted the surgery by phone59%
Had their call answered straight away16%
Gave up or got no answer12%
Knew what would happen next straight away64%

The appointment

Were seen the same day15%
Waited more than a week24%
Were seen face to face58%
Saw a GP (rather than a nurse or other staff)54%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 50% 57% 44%
Easy to contact via website 36% 58% 34%
Easy to contact via NHS App 45% 54% 32%
Reception staff helpful 76% 85% 58%
Seeing the same person
Has a preferred clinician 43% 31% 35%
Sees preferred clinician 31% 42% 24%
What happened when they got in touch
Knew what would happen next 73% 84% 76%
Next steps within 2 days 97% 93% 94%
Good experience of contacting 57% 73% 55%
The appointment
Offered a choice of time or day 36% 57% 39%
Waiting time was about right 73% 69% 65%
Remote appointment 42% 26% 51%
The doctor or nurse
Good at listening 77% 87% 71%
Treated with care and concern 75% 86% 64%
Considered mental wellbeing 62% 75% 43%
Had all the information needed 87% 92% 80%
Confidence and trust 86% 93% 79%
Involved in decisions 91% 92% 86%
Needs were met 85% 90% 84%
Overall
Overall experience good 68% 77% 50%
Living with a long-term condition
Confident managing conditions 70% 79% 62%
Supported by local services 69% 70% 48%
Discussed managing condition 45% 43% 30%
Agreed a care plan 44% 46% 34%

Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 11 May 2023. Bank holidays may differ.

Address
2 Morley Road, Lewisham, London, SE13 6DQ
Phone
020 8318 7272
Website
www.trianglegrouppractice.co.uk
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Lewisham Alliance PCN (a group of local surgeries that share services)
NHS code
G85120 · NHS profile

Access and facilities

  • Accessible toilets
  • Bus stop nearby
  • Free NHS WiFi
  • Lift
  • Off-site car parking nearby
  • Step-free access at entrances and exits
  • Toilets

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Requires improvement

overall, from the inspection published 1 October 2021

Read the inspection report

The five questions inspectors ask

Is it safe?Requires improvement
Is it effective?Good
Is it caring?Good
Is it responsive?Good
Is it well-led?Requires improvement

About the patients

NHS records for the people registered here

6,622registered patients
Among the pooresthow well off the local area is
82.1years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension13.4%15.2%
Diabetes9.5%7.9%
Asthma7.3%6.6%
COPD1.7%1.9%
Coronary heart disease1.6%3.0%
Depression13.1%14.3%
Obesity16.4%13.9%
Smoking16.3%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4969%67%
Cervical screening, women 50-6475%75%
Blood pressure controlled (hypertension, under 80)71%68%
Blood pressure checked in last 5 years (45+)88%87%
Diabetes: blood pressure on target75%75%
Diabetes: blood sugar (HbA1c) on target50%57%
Diabetes: annual foot check81%78%
Asthma: annual review69%66%

Other surgeries nearby

All surgeries in Lewisham →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
Triangle Group Practice Limitedthis surgery1150%68%Yes
Woodlands Health CentreLondon, SE13 6RN0.6 miles2747%72%Yes
Novum Health PartnershipLondon, SE6 4JH0.7 miles2951%80%Yes
Lewisham Medical CentreLondon, SE13 5PJ0.7 miles1354%72%Yes
The Lewisham Care PartnershipLondon, SE13 7SX0.8 miles728%66%Yes
Parkview SurgeryLondon, SE6 1AT0.9 miles4258%78%Yes
Lee Road SurgeryLondon, SE3 9RT0.9 miles7080%86%Yes
Nightingale SurgeryLondon, SE12 8NP1.0 miles6279%90%Yes
Plumbridge Medical CentreLondon, SE10 8PA1.1 miles8187%87%Yes
Primecare PMS (South Street)London, SE10 8NT1.3 miles6779%82%Yes

Woodlands Health Centre is 0.6 miles away, scores 27 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is Triangle Group Practice Limited taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Triangle Group Practice Limited was taking on new patients. You can register online through the NHS website or call the surgery on 020 8318 7272.

How do patients rate Triangle Group Practice Limited?

In the 2026 NHS GP Patient Survey, 68% of patients at Triangle Group Practice Limited said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 11 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.

What is the inspection rating for Triangle Group Practice Limited?

The Care Quality Commission, which inspects GP surgeries in England, rated Triangle Group Practice Limited as Requires improvement at its last published inspection (report published 1 October 2021).

What are the opening times of Triangle Group Practice Limited?

Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 May 2023. Bank holidays may differ.

How do I contact Triangle Group Practice Limited?

Call 020 8318 7272 or visit its website, www.trianglegrouppractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 2 Morley Road, Lewisham, London, SE13 6DQ.

How many patients are registered at Triangle Group Practice Limited?

Around 6,622 patients are registered (January 2025). The surgery is part of Lewisham Alliance PCN, a group of local surgeries that share staff and services, in the South East London NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.