GP surgery in Haringey
Westbury Medical Centre
The Surgery, 205 Westbury Avenue, Wood Green, London, N22 6RX
Scores 41 out of 100, average for a GP surgery in England. 75% of patients say their experience is good and 62% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 42
- Easy to get through on the phone50
- Easy to contact online77
- Good experience of getting in touch53
- Did not wait too long for the appointment16
Quality of care 41
- Patients rate the surgery as good37
- Patients got what they needed53
- Doctors and nurses listen37
- Patients trust the staff48
- Inspection rating (Good)50
- Health checks and screening done77
- Meets NHS clinical targets29
- Children vaccinated on time9
What patients say
109 patients answered the 2026 NHS survey about this surgery.
62%
find the phone easy
above the England average (57%)
75%
say their experience is good
about the England average (77%)
+2
change since last year
2025: 73% · 2026: 75%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 62% | 57% | 53% |
| Easy to contact via website | 70% | 58% | 45% |
| Easy to contact via NHS App | 73% | 54% | 40% |
| Reception staff helpful | 87% | 85% | 86% |
| Seeing the same person | |||
| Has a preferred clinician | 39% | 31% | 47% |
| Sees preferred clinician | 36% | 42% | 40% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 83% |
| Next steps within 2 days | 94% | 93% | 92% |
| Good experience of contacting | 76% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 75% | 57% | 59% |
| Waiting time was about right | 57% | 69% | 45% |
| Remote appointment | 28% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 90% |
| Treated with care and concern | 88% | 86% | 86% |
| Considered mental wellbeing | 70% | 75% | 79% |
| Had all the information needed | 93% | 92% | 95% |
| Confidence and trust | 93% | 93% | 97% |
| Involved in decisions | 92% | 92% | 95% |
| Needs were met | 92% | 90% | 95% |
| Overall | |||
| Overall experience good | 75% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 90% | 79% | 59% |
| Supported by local services | 62% | 70% | 56% |
| Discussed managing condition | 44% | 43% | 41% |
| Agreed a care plan | 44% | 46% | 55% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 7:30pm |
| Wednesday | 8am to 7:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 10 April 2026. Bank holidays may differ.
- Address
- The Surgery, 205 Westbury Avenue, Wood Green, London, N22 6RX
- Phone
- 020 8888 3021
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Haringey - North East PCN (a group of local surgeries that share services)
- NHS code
- F85031 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disabled car parking
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Step-free access at entrances and exits
- Tactile flooring: ridged or raised surface, to warn of hazards
- Tube station nearby
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 28 December 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.7% | 15.2% |
| Diabetes | 7.1% | 7.9% |
| Asthma | 3.2% | 6.6% |
| COPD | 1.0% | 1.9% |
| Coronary heart disease | 1.8% | 3.0% |
| Depression | 6.2% | 14.3% |
| Obesity | 13.3% | 13.9% |
| Smoking | 23.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 59% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 83% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Westbury Medical Centrethis surgery | – | 41 | 62% | 75% | Yes |
| Morris House Group PracticeLondon, N17 6AA | 0.6 miles | 22 | 54% | 75% | Yes |
| Havergal SurgeryLondon, N15 3DY | 0.6 miles | 29 | 53% | 76% | Yes |
| High Road Surgery (Stuart Crescent Health Centre)London, N22 5NJ | 0.7 miles | 53 | 74% | 82% | Yes |
| Stuart Crescent Medical PracticeLondon, N22 5NJ | 0.7 miles | 22 | 55% | 75% | Yes |
| Ncl Covid Medicines Delivery UnitLondon, N22 7TY | 0.8 miles | – | – | – | – |
| Staunton Group PracticeLondon, N22 8HE | 0.8 miles | 14 | 46% | 66% | Yes |
| Hornsey Park SurgeryLondon, N8 0PH | 0.9 miles | 57 | 85% | 77% | Yes |
| Lawrence House SurgeryLondon, N15 4JR | 0.9 miles | 48 | 62% | 76% | Yes |
| JS Medical PracticeLondon, N15 4JR | 0.9 miles | 27 | 61% | 70% | Yes |
High Road Surgery (Stuart Crescent Health Centre) is 0.7 miles away, scores 53 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Westbury Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Westbury Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 020 8888 3021.
How do patients rate Westbury Medical Centre?
In the 2026 NHS GP Patient Survey, 75% of patients at Westbury Medical Centre said their overall experience was good. The England average is 77%. 62% found it easy to get through by phone (England 57%). Its GPScore is 41 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Westbury Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Westbury Medical Centre as Good at its last published inspection (report published 28 December 2016).
What are the opening times of Westbury Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 7:30pm, Wednesday 8am to 7:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 April 2026. Bank holidays may differ.
How do I contact Westbury Medical Centre?
Call 020 8888 3021. You can also book and order repeat prescriptions in the NHS App. The address is The Surgery, 205 Westbury Avenue, Wood Green, London, N22 6RX.
How many patients are registered at Westbury Medical Centre?
Around 12,547 patients are registered (January 2025). The surgery is part of Haringey - North East PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.