GP surgery in Wolverhampton
Whitmore Reans Medical Practice
Lowe Street, Wolverhampton, WV6 0QL
Scores 11 out of 100, poor for a GP surgery in England. 71% of patients say their experience is good and 43% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 11
- Easy to get through on the phone18
- Easy to contact online13
- Good experience of getting in touch17
- Did not wait too long for the appointment17
Quality of care 15
- Patients rate the surgery as good23
- Patients got what they needed11
- Doctors and nurses listen9
- Patients trust the staff42
- Inspection rating (Good)50
- Health checks and screening done51
- Meets NHS clinical targets26
- Children vaccinated on time4
What patients say
114 patients answered the 2026 NHS survey about this surgery.
43%
find the phone easy
well below the England average (57%)
71%
say their experience is good
below the England average (77%)
-1
change since last year
2025: 72% · 2026: 71%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 43% | 57% | 55% |
| Easy to contact via website | 39% | 58% | 55% |
| Easy to contact via NHS App | 48% | 54% | 56% |
| Reception staff helpful | 75% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 37% | 31% | 40% |
| Sees preferred clinician | 38% | 42% | 21% |
| What happened when they got in touch | |||
| Knew what would happen next | 61% | 84% | 84% |
| Next steps within 2 days | 97% | 93% | 88% |
| Good experience of contacting | 63% | 73% | 65% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 49% |
| Waiting time was about right | 58% | 69% | 57% |
| Remote appointment | 27% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 78% | 87% | 85% |
| Treated with care and concern | 77% | 86% | 84% |
| Considered mental wellbeing | 69% | 75% | 75% |
| Had all the information needed | 90% | 92% | 89% |
| Confidence and trust | 92% | 93% | 91% |
| Involved in decisions | 85% | 92% | 91% |
| Needs were met | 83% | 90% | 86% |
| Overall | |||
| Overall experience good | 71% | 77% | 71% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 73% |
| Supported by local services | 70% | 70% | 60% |
| Discussed managing condition | 40% | 43% | 48% |
| Agreed a care plan | 35% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 7pm |
| Tuesday | 8:30am to 8pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 9 July 2024. Bank holidays may differ.
- Address
- Lowe Street, Wolverhampton, WV6 0QL
- Phone
- 01902 421679
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wolverhampton Total Health PCN (a group of local surgeries that share services)
- NHS code
- M92607 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Vij Branch
- Pendeford Health Centre, Whitburn Close, Pendeford, Wolverhampton, WV9 5NJ · 01902 789080
- Ednam Road Surgery
- 14 Ednam Road, Wolverhampton, WV4 5BL
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 12 April 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.2% | 15.2% |
| Diabetes | 11.1% | 7.9% |
| Asthma | 4.8% | 6.6% |
| COPD | 0.9% | 1.9% |
| Coronary heart disease | 2.4% | 3.0% |
| Depression | 13.7% | 14.3% |
| Obesity | 25.3% | 13.9% |
| Smoking | 17.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 56% | 67% |
| Cervical screening, women 50-64 | 71% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 93% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 50% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 80% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Whitmore Reans Medical Practicethis surgery | – | 11 | 43% | 71% | Yes |
| Newbridge SurgeryWolverhampton, WV6 0DE | 0.6 miles | 97 | 99% | 94% | Yes |
| Tettenhall Medical PracticeWolverhampton, WV6 9LL | 0.8 miles | 67 | 70% | 88% | Yes |
| Thornley Street SurgeryWolverhampton, WV1 1JP | 0.9 miles | 11 | 46% | 64% | Yes |
| Pennfields Medical CentreWolverhampton, WV3 0JH | 1.2 miles | 44 | 65% | 80% | Yes |
| Dr Sinha & TahirWolverhampton, WV10 0BD | 1.4 miles | 35 | 47% | 78% | Yes |
| Showell Park Health CentreWolverhampton, WV10 9ST | 1.4 miles | 38 | 60% | 76% | Yes |
| Bagary's Medical PracticeWolverhampton, WV10 9SX | 1.5 miles | 12 | 50% | 69% | Yes |
| Poplars Medical CentreWolverhampton, WV10 9PG | 1.6 miles | 89 | 88% | 88% | Yes |
| Probert Road SurgeryWolverhampton, WV10 6AR | 1.6 miles | 80 | 98% | 91% | Yes |
Newbridge Surgery is 0.6 miles away, scores 97 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Whitmore Reans Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Whitmore Reans Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01902 421679.
How do patients rate Whitmore Reans Medical Practice?
In the 2026 NHS GP Patient Survey, 71% of patients at Whitmore Reans Medical Practice said their overall experience was good. The England average is 77%. 43% found it easy to get through by phone (England 57%). Its GPScore is 11 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Whitmore Reans Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Whitmore Reans Medical Practice as Good at its last published inspection (report published 12 April 2018).
What are the opening times of Whitmore Reans Medical Practice?
Reception is open Monday 8:30am to 7pm, Tuesday 8:30am to 8pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 9 July 2024. Bank holidays may differ.
How do I contact Whitmore Reans Medical Practice?
Call 01902 421679. You can also book and order repeat prescriptions in the NHS App. The address is Lowe Street, Wolverhampton, WV6 0QL.
Does Whitmore Reans Medical Practice have a branch surgery?
Yes. Whitmore Reans Medical Practice also runs Dr Vij Branch (Pendeford Health Centre, Whitburn Close, Pendeford, Wolverhampton, WV9 5NJ) and Ednam Road Surgery (14 Ednam Road, Wolverhampton, WV4 5BL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Whitmore Reans Medical Practice?
Around 18,317 patients are registered (January 2025). The surgery is part of Wolverhampton Total Health PCN, a group of local surgeries that share staff and services, in the Black Country NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.