GP surgery in Brent
Willesden Green Surgery
59 Anson Road, London, NW2 3UY
Scores 92 out of 100, excellent for a GP surgery in England. 90% of patients say their experience is good and 95% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 99
- Easy to get through on the phone98
- Easy to contact online97
- Good experience of getting in touch93
- Did not wait too long for the appointment99
Quality of care 74
- Patients rate the surgery as good87
- Patients got what they needed82
- Doctors and nurses listen72
- Patients trust the staff79
- Inspection rating (Good)50
- Health checks and screening done16
- Meets NHS clinical targets31
- Children vaccinated on time6
What patients say
76 patients answered the 2026 NHS survey about this surgery.
95%
find the phone easy
well above the England average (57%)
90%
say their experience is good
well above the England average (77%)
+7
change since last year
2025: 83% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 95% | 57% | 78% |
| Easy to contact via website | 85% | 58% | 70% |
| Easy to contact via NHS App | 80% | 54% | 68% |
| Reception staff helpful | 100% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 39% |
| Sees preferred clinician | 75% | 42% | 53% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 87% |
| Next steps within 2 days | 95% | 93% | 92% |
| Good experience of contacting | 91% | 73% | 84% |
| The appointment | |||
| Offered a choice of time or day | 82% | 57% | 71% |
| Waiting time was about right | 98% | 69% | 80% |
| Remote appointment | 29% | 26% | 39% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 88% |
| Treated with care and concern | 89% | 86% | 84% |
| Considered mental wellbeing | 85% | 75% | 83% |
| Had all the information needed | 96% | 92% | 93% |
| Confidence and trust | 97% | 93% | 94% |
| Involved in decisions | 98% | 92% | 91% |
| Needs were met | 96% | 90% | 91% |
| Overall | |||
| Overall experience good | 90% | 77% | 83% |
| Living with a long-term condition | |||
| Confident managing conditions | 76% | 79% | 66% |
| Supported by local services | 61% | 70% | 63% |
| Discussed managing condition | 49% | 43% | 67% |
| Agreed a care plan | 66% | 46% | 42% |
Green means at least 2 points better than England, red at least 2 points worse. With about 76 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 10am to 1pm |
| Sunday | Closed |
Confirmed by the surgery on 25 February 2024. Bank holidays may differ.
- Address
- 59 Anson Road, London, NW2 3UY
- Phone
- 020 8208 4141
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Brent Beacon PCN (a group of local surgeries that share services)
- NHS code
- E84702 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- William Dunbar House
- Albert Road, London, NW6 5DE
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bus stop nearby
- Disability awareness and equality training for staff
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
- Translation services
- Tube station nearby
- Wheelchair access at entrances and exits
- Wheelchair access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 26 April 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 7.5% | 15.2% |
| Diabetes | 6.5% | 7.9% |
| Asthma | 4.2% | 6.6% |
| COPD | 0.6% | 1.9% |
| Coronary heart disease | 1.6% | 3.0% |
| Depression | 22.4% | 14.3% |
| Obesity | 13.5% | 13.9% |
| Smoking | 18.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 55% | 67% |
| Cervical screening, women 50-64 | 68% | 75% |
| Blood pressure controlled (hypertension, under 80) | 63% | 68% |
| Blood pressure checked in last 5 years (45+) | 82% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 80% | 78% |
| Asthma: annual review | 57% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Willesden Green Surgerythis surgery | – | 92 | 95% | 90% | Yes |
| Chichele Road SurgeryLondon, NW2 3AN | 0.1 mile | 21 | 71% | 69% | Yes |
| Cricklewood General PracticeLondon, NW2 6DJ | 0.2 miles | 62 | 80% | 84% | Yes |
| Walm Lane SurgeryLondon, NW2 4RT | 0.3 miles | 62 | 80% | 88% | Yes |
| Mapesbury Medical GroupLondon, NW2 3PS | 0.3 miles | 76 | 83% | 87% | Yes |
| Greenfield Medical CentreLondon, NW2 1HS | 0.7 miles | 31 | 63% | 74% | Yes |
| Staverton SurgeryLondon, NW2 5HA | 0.8 miles | 67 | 80% | 84% | Yes |
| Gray's Inn Medical Group West HampsteadLondon, NW6 1DS | 0.8 miles | 85 | 82% | 91% | Yes |
| The Willesden Medical CentreLondon, NW10 2PT | 0.9 miles | 71 | 64% | 81% | Yes |
| West Hampstead Medical CentreLondon, NW6 1TP | 0.9 miles | 76 | 82% | 86% | Yes |
Common questions
Is Willesden Green Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Willesden Green Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 8208 4141.
How do patients rate Willesden Green Surgery?
In the 2026 NHS GP Patient Survey, 90% of patients at Willesden Green Surgery said their overall experience was good. The England average is 77%. 95% found it easy to get through by phone (England 57%). Its GPScore is 92 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Willesden Green Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Willesden Green Surgery as Good at its last published inspection (report published 26 April 2018).
What are the opening times of Willesden Green Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 10am to 1pm, Sunday closed. The surgery last confirmed these times on 25 February 2024. Bank holidays may differ.
How do I contact Willesden Green Surgery?
Call 020 8208 4141. You can also book and order repeat prescriptions in the NHS App. The address is 59 Anson Road, London, NW2 3UY.
Does Willesden Green Surgery have a branch surgery?
Yes. Willesden Green Surgery also runs William Dunbar House (Albert Road, London, NW6 5DE). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Willesden Green Surgery?
Around 13,197 patients are registered (January 2025). The surgery is part of Brent Beacon PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.