GP surgery in Dewsbury
Windsor Medical Centre
2 William Street, Leeds Road, Dewsbury, WF12 7BD
Scores 97 out of 100, excellent for a GP surgery in England. 96% of patients say their experience is good and 93% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 96
- Easy to get through on the phone97
- Easy to contact online70
- Good experience of getting in touch97
- Did not wait too long for the appointment88
Quality of care 95
- Patients rate the surgery as good97
- Patients got what they needed83
- Doctors and nurses listen72
- Patients trust the staff83
- Inspection rating (Not rated)–
- Health checks and screening done84
- Meets NHS clinical targets37
- Children vaccinated on time36
What patients say
129 patients answered the 2026 NHS survey about this surgery.
93%
find the phone easy
well above the England average (57%)
96%
say their experience is good
well above the England average (77%)
+8
change since last year
2025: 88% · 2026: 96%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 93% | 57% | 91% |
| Easy to contact via website | 66% | 58% | 74% |
| Easy to contact via NHS App | 77% | 54% | 66% |
| Reception staff helpful | 99% | 85% | 95% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 33% |
| Sees preferred clinician | 70% | 42% | 57% |
| What happened when they got in touch | |||
| Knew what would happen next | 97% | 84% | 89% |
| Next steps within 2 days | 99% | 93% | 94% |
| Good experience of contacting | 95% | 73% | 88% |
| The appointment | |||
| Offered a choice of time or day | 82% | 57% | 77% |
| Waiting time was about right | 86% | 69% | 81% |
| Remote appointment | 27% | 26% | 37% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 94% |
| Treated with care and concern | 93% | 86% | 92% |
| Considered mental wellbeing | 90% | 75% | 83% |
| Had all the information needed | 96% | 92% | 95% |
| Confidence and trust | 97% | 93% | 98% |
| Involved in decisions | 98% | 92% | 94% |
| Needs were met | 96% | 90% | 94% |
| Overall | |||
| Overall experience good | 96% | 77% | 88% |
| Living with a long-term condition | |||
| Confident managing conditions | 77% | 79% | 75% |
| Supported by local services | 78% | 70% | 84% |
| Discussed managing condition | 57% | 43% | 47% |
| Agreed a care plan | 73% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 129 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 11 June 2024. Bank holidays may differ.
- Address
- 2 William Street, Leeds Road, Dewsbury, WF12 7BD
- Phone
- 01924 465699
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Dewsbury & Thornhill PCN (a group of local surgeries that share services)
- NHS code
- B85620 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.5% | 15.2% |
| Diabetes | 11.0% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 2.9% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 17.9% | 14.3% |
| Obesity | 18.0% | 13.9% |
| Smoking | 15.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 84% | 68% |
| Blood pressure checked in last 5 years (45+) | 95% | 87% |
| Diabetes: blood pressure on target | 86% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 91% | 78% |
| Asthma: annual review | 79% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Windsor Medical Centrethis surgery | – | 97 | 93% | 96% | Yes |
| The Albion Mount Medical PracticeDewsbury, WF13 2AJ | 0.5 miles | 26 | 53% | 77% | Yes |
| Calder View SurgeryDewsbury, WF13 1HN | 0.6 miles | 87 | 80% | 89% | Yes |
| Eightlands SurgeryDewsbury, WF13 1HN | 0.6 miles | 62 | 66% | 78% | Yes |
| Savile Town Medical CentreDewsbury, WF12 9AY | 0.8 miles | 17 | 49% | 70% | Yes |
| Sidings Healthcare CentreDewsbury, WF12 9QU | 1.0 miles | 4 | 30% | 67% | Yes |
| Locala Kirklees SasLiversedge, WF17 1DR | 1.1 miles | – | – | – | – |
| Locala Calderdale SasLiversedge, WF17 1DR | 1.1 miles | – | – | – | – |
| Mount Pleasant Medical CentreBatley, WF17 7PF | 1.1 miles | 33 | 51% | 73% | Yes |
| Grove House SurgeryBatley, WF17 5SS | 1.2 miles | 52 | 73% | 77% | Yes |
Common questions
Is Windsor Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Windsor Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01924 465699.
How do patients rate Windsor Medical Centre?
In the 2026 NHS GP Patient Survey, 96% of patients at Windsor Medical Centre said their overall experience was good. The England average is 77%. 93% found it easy to get through by phone (England 57%). Its GPScore is 97 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What are the opening times of Windsor Medical Centre?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 11 June 2024. Bank holidays may differ.
How do I contact Windsor Medical Centre?
Call 01924 465699. You can also book and order repeat prescriptions in the NHS App. The address is 2 William Street, Leeds Road, Dewsbury, WF12 7BD.
How many patients are registered at Windsor Medical Centre?
Around 2,806 patients are registered (January 2025). The surgery is part of Dewsbury & Thornhill PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.