Group of surgeries
GP surgeries in Billingham & Norton PCN
Billingham & Norton PCN is a primary care network, which is a group of neighbouring GP surgeries that share staff and services. It has 7 NHS GP surgeries and around 51,412 registered patients. Patients here rate their surgeries above the England average. 2 surgeries are rated excellent and 1 poor. Ranked 497th of 1,078 groups of surgeries in England.
All 7 surgeries, ranked
Click a column heading to sort. Scores are out of 100 and the England average is 50.
| # | Surgery | Town | Score | Easy by phone | Say it is good | Inspection | New patients |
|---|---|---|---|---|---|---|---|
| 1 | Melrose SurgeryTS23 2JW | Billingham | 99 | 98% | 96% | Good | Yes |
| 2 | Dr RasoolTS23 2DG | Billingham | 99 | 97% | 93% | Good | Yes |
| 3 | Queenstree PracticeTS23 2LA | Billingham | 59 | 66% | 80% | Good | Yes |
| 4 | Kingsway Medical CentreTS23 2LS | Billingham | 39 | 50% | 79% | Good | Yes |
| 5 | The Roseberry PracticeTS23 2DG | Billingham | 31 | 52% | 69% | Good | Yes |
| 6 | Marsh House Medical PracticeTS23 2DG | Billingham | 24 | 53% | 75% | Good | Yes |
| 7 | Norton Medical CentreTS20 2UZ | Norton | 14 | 32% | 68% | Requires improvement | Yes |
Map
How Billingham & Norton PCN compares
What patients here said in the 2026 NHS survey, next to England.
| Easy to get through by phone | 51% | 57% |
| Easy to contact via website | 59% | 58% |
| Good experience of contacting | 68% | 73% |
| Waiting time was about right | 65% | 69% |
| Good at listening | 88% | 87% |
| Confidence and trust | 90% | 93% |
| Needs were met | 90% | 90% |
| Overall experience good | 75% | 77% |
Common questions
Which is the highest-rated GP surgery in Billingham & Norton PCN?
Melrose Surgery has the highest GPScore in Billingham & Norton PCN, 99 out of 100. 96% of its patients said their overall experience was good in the 2026 NHS GP Patient Survey.
How easy is it to get through to a GP surgery in Billingham & Norton PCN?
63% of patients in Billingham & Norton PCN find it easy to get through to their surgery by phone. The England average is 57%. 80% say their overall experience is good (England 77%). On average score, Billingham & Norton PCN ranks 497th of 1,078 groups of surgeries in England.
How many GP surgeries in Billingham & Norton PCN are taking on new patients?
7 of the 7 surgeries in Billingham & Norton PCN were taking on new patients when we last checked their pages on the NHS website. The table shows which ones, and each surgery page has a link to register online.
Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, the NHS Organisation Data Service and ONS postcode geography. Read how scores work.