Group of surgeries

GP surgeries in West Birmingham PCN

West Birmingham PCN is a primary care network, which is a group of neighbouring GP surgeries that share staff and services. It has 7 NHS GP surgeries and around 31,064 registered patients. Patients here rate their surgeries above the England average. 2 surgeries are rated excellent and 3 poor. Ranked 656th of 1,078 groups of surgeries in England.

45average score (England 50)
79%say their surgery is goodEngland 77%
63%find the phone easyEngland 57%
7 of 7taking on new patients

All 7 surgeries, ranked

Click a column heading to sort. Scores are out of 100 and the England average is 50.

#SurgeryTownScoreEasy by phoneSay it is goodInspectionNew patients
1 Queslett Medical CentreB43 7DY Birmingham 95 88% 97% Good Yes
2 Dr Kulshrestha Family PracticeB18 7AL Birmingham 94 91% 97% Good Yes
3 City Health CentreB17 8LG Birmingham 52 67% 81% Good Yes
4 Burbury Medical CentreB19 1TT Lozells 49 70% 78% Good Yes
5 Cavendish Medical PracticeB18 7AL Birmingham 14 42% 78% Good Yes
6 Al-Shafa Medical CentreB6 6JY Birmingham 5 43% 61% Good Yes
7 Finch Road Primary Care CentreB19 1HS Lozells 4 35% 57% Good Yes

Map

How West Birmingham PCN compares

What patients here said in the 2026 NHS survey, next to England.

Easy to get through by phone54%57%
Easy to contact via website49%58%
Good experience of contacting67%73%
Waiting time was about right63%69%
Good at listening83%87%
Confidence and trust90%93%
Needs were met87%90%
Overall experience good73%77%

Common questions

Which is the highest-rated GP surgery in West Birmingham PCN?

Queslett Medical Centre has the highest GPScore in West Birmingham PCN, 95 out of 100. 97% of its patients said their overall experience was good in the 2026 NHS GP Patient Survey.

How easy is it to get through to a GP surgery in West Birmingham PCN?

63% of patients in West Birmingham PCN find it easy to get through to their surgery by phone. The England average is 57%. 79% say their overall experience is good (England 77%). On average score, West Birmingham PCN ranks 656th of 1,078 groups of surgeries in England.

How many GP surgeries in West Birmingham PCN are taking on new patients?

7 of the 7 surgeries in West Birmingham PCN were taking on new patients when we last checked their pages on the NHS website. The table shows which ones, and each surgery page has a link to register online.

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, the NHS Organisation Data Service and ONS postcode geography. Read how scores work.