GP surgery in Chorley
Adlington Medical Centre
22-24 Babylon Lane, Anderton, Chorley, PR6 9NW
Scores 26 out of 100, below average for a GP surgery in England. 72% of patients say their experience is good and 52% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 24
- Easy to get through on the phone31
- Easy to contact online41
- Good experience of getting in touch19
- Did not wait too long for the appointment31
Quality of care 32
- Patients rate the surgery as good25
- Patients got what they needed28
- Doctors and nurses listen26
- Patients trust the staff22
- Inspection rating (Good)50
- Health checks and screening done64
- Meets NHS clinical targets84
- Children vaccinated on time97
What patients say
98 patients answered the 2026 NHS survey about this surgery.
52%
find the phone easy
below the England average (57%)
72%
say their experience is good
below the England average (77%)
-15
change since last year
2025: 87% · 2026: 72%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 52% | 57% | 88% |
| Easy to contact via website | 55% | 58% | 54% |
| Easy to contact via NHS App | 45% | 54% | 72% |
| Reception staff helpful | 82% | 85% | 100% |
| Seeing the same person | |||
| Has a preferred clinician | 47% | 31% | 30% |
| Sees preferred clinician | 51% | 42% | 64% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 89% |
| Next steps within 2 days | 96% | 93% | 96% |
| Good experience of contacting | 63% | 73% | 90% |
| The appointment | |||
| Offered a choice of time or day | 62% | 57% | 79% |
| Waiting time was about right | 65% | 69% | 73% |
| Remote appointment | 18% | 26% | 8% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 94% |
| Treated with care and concern | 75% | 86% | 93% |
| Considered mental wellbeing | 74% | 75% | 83% |
| Had all the information needed | 91% | 92% | 94% |
| Confidence and trust | 89% | 93% | 94% |
| Involved in decisions | 84% | 92% | 94% |
| Needs were met | 88% | 90% | 93% |
| Overall | |||
| Overall experience good | 72% | 77% | 87% |
| Living with a long-term condition | |||
| Confident managing conditions | 69% | 79% | 73% |
| Supported by local services | 68% | 70% | 73% |
| Discussed managing condition | 60% | 43% | 48% |
| Agreed a care plan | 43% | 46% | 24% |
Green means at least 2 points better than England, red at least 2 points worse. With about 98 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 5 January 2015. Bank holidays may differ.
- Address
- 22-24 Babylon Lane, Anderton, Chorley, PR6 9NW
- Phone
- 01772 376600
- Website
- www.nmhealthinnovations.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Chorley and South Ribble Network PCN (a group of local surgeries that share services)
- NHS code
- P81740 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Croston Medical Centre
- 30 Brookfield, Croston, Leyland, PR26 9HY
- Eaves Lane Surgery
- Tatton Gardens, Eaves Lane, Chorley, PR6 0QA
- Lostock Hall Village Surgery
- 1 William Street, Lostock Hall, Preston, PR5 5RZ
- Medicare Unit Surgery
- 1 Croston Road, Lostock Hall, Preston, PR5 5RS
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.2% | 15.2% |
| Diabetes | 7.6% | 7.9% |
| Asthma | 7.1% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 4.0% | 3.0% |
| Depression | 19.1% | 14.3% |
| Obesity | 17.8% | 13.9% |
| Smoking | 15.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 71% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 75% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Adlington Medical Centrethis surgery | – | 26 | 52% | 72% | Yes |
| Granville House Medical CentreChorley, PR6 9PY | 0.2 miles | 86 | 58% | 91% | Yes |
| Pike View, Dr Malhotra & PartnersBolton, BL6 5PY | 2.6 miles | 85 | 73% | 89% | Yes |
| Kildonan HouseBolton, BL6 5NW | 2.6 miles | 45 | 64% | 71% | Yes |
| Library House SurgeryChorley, PR7 2AD | 2.7 miles | 51 | 49% | 82% | Yes |
| The Chorley SurgeryChorley, PR7 2EJ | 2.7 miles | 36 | 58% | 72% | Yes |
| Regent House SurgeryChorley, PR7 2DH | 2.7 miles | 76 | 68% | 88% | Yes |
| Coppull Medical PracticeChorley, PR7 5EN | 2.7 miles | 58 | 63% | 80% | Yes |
| Dr Jacobs SurgeryChorley, PR7 2PA | 2.9 miles | 98 | 87% | 97% | Yes |
| Gab HealthcareChorley, PR7 1HR | 2.9 miles | 14 | 58% | 77% | Yes |
Granville House Medical Centre is 0.2 miles away, scores 86 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Adlington Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Adlington Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01772 376600.
How do patients rate Adlington Medical Centre?
In the 2026 NHS GP Patient Survey, 72% of patients at Adlington Medical Centre said their overall experience was good. The England average is 77%. 52% found it easy to get through by phone (England 57%). Its GPScore is 26 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Adlington Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Adlington Medical Centre as Good at its last published inspection (report published 8 September 2022).
What are the opening times of Adlington Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 5 January 2015. Bank holidays may differ.
How do I contact Adlington Medical Centre?
Call 01772 376600 or visit its website, www.nmhealthinnovations.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 22-24 Babylon Lane, Anderton, Chorley, PR6 9NW.
Does Adlington Medical Centre have a branch surgery?
Yes. Adlington Medical Centre also runs Croston Medical Centre (30 Brookfield, Croston, Leyland, PR26 9HY) and Eaves Lane Surgery (Tatton Gardens, Eaves Lane, Chorley, PR6 0QA) and Lostock Hall Village Surgery (1 William Street, Lostock Hall, Preston, PR5 5RZ) and Medicare Unit Surgery (1 Croston Road, Lostock Hall, Preston, PR5 5RS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Adlington Medical Centre?
Around 10,953 patients are registered (January 2025). The surgery is part of Chorley and South Ribble Network PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.