GP surgery in Orton
Ailsworth Medical Centre
32 Main Street, Ailsworth, Peterborough, PE5 7AF
Scores 38 out of 100, below average for a GP surgery in England. 71% of patients say their experience is good and 73% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 54
- Easy to get through on the phone71
- Easy to contact online4
- Good experience of getting in touch47
- Did not wait too long for the appointment58
Quality of care 18
- Patients rate the surgery as good24
- Patients got what they needed2
- Doctors and nurses listen7
- Patients trust the staff15
- Inspection rating (Good)50
- Health checks and screening done66
- Meets NHS clinical targets64
- Children vaccinated on time72
What patients say
106 patients answered the 2026 NHS survey about this surgery.
73%
find the phone easy
well above the England average (57%)
71%
say their experience is good
below the England average (77%)
-4
change since last year
2025: 75% · 2026: 71%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 73% | 57% | 47% |
| Easy to contact via website | 29% | 58% | 45% |
| Easy to contact via NHS App | 34% | 54% | 44% |
| Reception staff helpful | 93% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 22% |
| Sees preferred clinician | 29% | 42% | 37% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 80% |
| Next steps within 2 days | 97% | 93% | 95% |
| Good experience of contacting | 75% | 73% | 63% |
| The appointment | |||
| Offered a choice of time or day | 41% | 57% | 42% |
| Waiting time was about right | 74% | 69% | 62% |
| Remote appointment | 69% | 26% | 63% |
| The doctor or nurse | |||
| Good at listening | 76% | 87% | 75% |
| Treated with care and concern | 73% | 86% | 77% |
| Considered mental wellbeing | 60% | 75% | 65% |
| Had all the information needed | 78% | 92% | 86% |
| Confidence and trust | 88% | 93% | 89% |
| Involved in decisions | 79% | 92% | 86% |
| Needs were met | 77% | 90% | 88% |
| Overall | |||
| Overall experience good | 71% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 78% | 79% | 80% |
| Supported by local services | 67% | 70% | 56% |
| Discussed managing condition | 41% | 43% | 36% |
| Agreed a care plan | 30% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 1pm 2pm to 6pm |
| Tuesday | 8:30am to 1pm 2pm to 6pm |
| Wednesday | 8:30am to 1pm 2pm to 6pm |
| Thursday | 8:30am to 1pm 2pm to 6pm |
| Friday | 8:30am to 1pm 2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 7 March 2022. Bank holidays may differ.
- Address
- 32 Main Street, Ailsworth, Peterborough, PE5 7AF
- Phone
- 01733 380686
- Website
- www.ailsworthsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Peterborough Partnerships PCN (a group of local surgeries that share services)
- NHS code
- D81618 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Newborough Primary Care Centre
- Village Hall, Guntons Road, Newborough, Peterborough, PE6 7QW
- Parnwell Surgery
- Saltersgate, Parnwell, Peterborough, PE1 4YL
Access and facilities
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.8% | 15.2% |
| Diabetes | 6.8% | 7.9% |
| Asthma | 6.4% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 2.4% | 3.0% |
| Depression | 18.7% | 14.3% |
| Obesity | 6.0% | 13.9% |
| Smoking | 16.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 60% | 57% |
| Diabetes: annual foot check | 71% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Ailsworth Medical Centrethis surgery | – | 38 | 73% | 71% | Yes |
| WansfordPeterborough, PE8 6PL | 2.9 miles | 50 | 79% | 75% | Yes |
| Willow Tree SurgeryPeterborough, PE2 5RQ | 3.1 miles | 4 | 28% | 46% | Yes |
| Bretton Medical PracticePeterborough, PE3 8DT | 3.1 miles | 2 | 23% | 51% | Yes |
| Nene Valley and Hodgson Medical PracticePeterborough, PE2 5GP | 3.6 miles | 2 | 31% | 56% | Yes |
| Westwood ClinicPeterborough, PE3 7JW | 3.6 miles | 35 | 58% | 70% | Yes |
| The Grange Medical CentrePeterborough, PE3 6HA | 3.8 miles | 26 | 45% | 75% | Yes |
| Botolph Bridge Community Health CentrePeterborough, PE2 9QB | 4.0 miles | 1 | 17% | 50% | Yes |
| Cgl AspirePeterborough, PE3 6AP | 4.0 miles | – | – | – | – |
| Thorpe RoadPeterborough, PE3 6AP | 4.0 miles | 7 | 41% | 59% | Yes |
Wansford is 2.9 miles away, scores 50 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Ailsworth Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Ailsworth Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01733 380686.
How do patients rate Ailsworth Medical Centre?
In the 2026 NHS GP Patient Survey, 71% of patients at Ailsworth Medical Centre said their overall experience was good. The England average is 77%. 73% found it easy to get through by phone (England 57%). Its GPScore is 38 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Ailsworth Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Ailsworth Medical Centre as Good at its last published inspection (report published 23 November 2021).
What are the opening times of Ailsworth Medical Centre?
Reception is open Monday 8:30am to 1pm 2pm to 6pm, Tuesday 8:30am to 1pm 2pm to 6pm, Wednesday 8:30am to 1pm 2pm to 6pm, Thursday 8:30am to 1pm 2pm to 6pm, Friday 8:30am to 1pm 2pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 7 March 2022. Bank holidays may differ.
How do I contact Ailsworth Medical Centre?
Call 01733 380686 or visit its website, www.ailsworthsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 32 Main Street, Ailsworth, Peterborough, PE5 7AF.
Does Ailsworth Medical Centre have a branch surgery?
Yes. Ailsworth Medical Centre also runs Newborough Primary Care Centre (Village Hall, Guntons Road, Newborough, Peterborough, PE6 7QW) and Parnwell Surgery (Saltersgate, Parnwell, Peterborough, PE1 4YL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Ailsworth Medical Centre?
Around 3,579 patients are registered (January 2025). The surgery is part of Peterborough Partnerships PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.