GP surgery in Orton
Nene Valley and Hodgson Medical Practice
Nene Valley & Hodgson Med, Clayton, Orton Goldhay, Peterborough, PE2 5GP
Scores 2 out of 100, poor for a GP surgery in England. 56% of patients say their experience is good and 31% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 5
- Easy to get through on the phone6
- Easy to contact online30
- Good experience of getting in touch7
- Did not wait too long for the appointment7
Quality of care 2
- Patients rate the surgery as good4
- Patients got what they needed4
- Doctors and nurses listen5
- Patients trust the staff8
- Inspection rating (Good)50
- Health checks and screening done8
- Meets NHS clinical targets18
- Children vaccinated on time31
What patients say
109 patients answered the 2026 NHS survey about this surgery.
31%
find the phone easy
well below the England average (57%)
56%
say their experience is good
well below the England average (77%)
+1
change since last year
2025: 55% · 2026: 56%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 31% | 57% | 19% |
| Easy to contact via website | 50% | 58% | 38% |
| Easy to contact via NHS App | 39% | 54% | 28% |
| Reception staff helpful | 66% | 85% | 62% |
| Seeing the same person | |||
| Has a preferred clinician | 21% | 31% | 17% |
| Sees preferred clinician | 14% | 42% | 16% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 73% |
| Next steps within 2 days | 85% | 93% | 80% |
| Good experience of contacting | 54% | 73% | 37% |
| The appointment | |||
| Offered a choice of time or day | 31% | 57% | 33% |
| Waiting time was about right | 51% | 69% | 48% |
| Remote appointment | 54% | 26% | 56% |
| The doctor or nurse | |||
| Good at listening | 75% | 87% | 76% |
| Treated with care and concern | 73% | 86% | 75% |
| Considered mental wellbeing | 58% | 75% | 56% |
| Had all the information needed | 76% | 92% | 80% |
| Confidence and trust | 86% | 93% | 85% |
| Involved in decisions | 78% | 92% | 80% |
| Needs were met | 79% | 90% | 76% |
| Overall | |||
| Overall experience good | 56% | 77% | 55% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 74% |
| Supported by local services | 43% | 70% | 47% |
| Discussed managing condition | 34% | 43% | 29% |
| Agreed a care plan | 21% | 46% | 25% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 14 October 2025. Bank holidays may differ.
- Address
- Nene Valley & Hodgson Med, Clayton, Orton Goldhay, Peterborough, PE2 5GP
- Phone
- 01733 366600
- [email protected]
- Website
- nvhmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Peterborough & East PCN (a group of local surgeries that share services)
- NHS code
- Y07059 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Hodgson Medical Practice
- Hodgson Avenue, Peterborough, PE4 5EG
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Enhanced lighting
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Parent and child parking spaces
- Pharmacy
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Requires improvement |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.5% | 15.2% |
| Diabetes | 8.3% | 7.9% |
| Asthma | 7.8% | 6.6% |
| COPD | 2.0% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 13.9% | 14.3% |
| Obesity | 14.7% | 13.9% |
| Smoking | 15.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 68% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 63% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 49% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 43% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Nene Valley and Hodgson Medical Practicethis surgery | – | 2 | 31% | 56% | Yes |
| Willow Tree SurgeryPeterborough, PE2 5RQ | 0.9 miles | 4 | 28% | 46% | Yes |
| Hampton Medical CentrePeterborough, PE7 8DR | 1.0 miles | 26 | 50% | 72% | Yes |
| Botolph Bridge Community Health CentrePeterborough, PE2 9QB | 1.4 miles | 1 | 17% | 50% | Yes |
| Thorpe RoadPeterborough, PE3 6AP | 2.0 miles | 7 | 41% | 59% | Yes |
| Cgl AspirePeterborough, PE3 6AP | 2.0 miles | – | – | – | – |
| Old Fletton SurgeryPeterborough, PE2 8AY | 2.1 miles | 51 | 59% | 80% | Yes |
| The Grange Medical CentrePeterborough, PE3 6HA | 2.3 miles | 26 | 45% | 75% | Yes |
| Yaxley Group PracticePeterborough, PE7 3JL | 2.4 miles | 76 | 47% | 87% | Yes |
| Boroughbury Medical CentrePeterborough, PE1 2EJ | 2.6 miles | 12 | 40% | 66% | Yes |
Hampton Medical Centre is 1.0 miles away, scores 26 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Nene Valley and Hodgson Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Nene Valley and Hodgson Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01733 366600.
How do patients rate Nene Valley and Hodgson Medical Practice?
In the 2026 NHS GP Patient Survey, 56% of patients at Nene Valley and Hodgson Medical Practice said their overall experience was good. The England average is 77%. 31% found it easy to get through by phone (England 57%). Its GPScore is 2 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Nene Valley and Hodgson Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Nene Valley and Hodgson Medical Practice as Good at its last published inspection (report published 2 February 2024).
What are the opening times of Nene Valley and Hodgson Medical Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 14 October 2025. Bank holidays may differ.
How do I contact Nene Valley and Hodgson Medical Practice?
Call 01733 366600 or visit its website, nvhmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Nene Valley & Hodgson Med, Clayton, Orton Goldhay, Peterborough, PE2 5GP.
Does Nene Valley and Hodgson Medical Practice have a branch surgery?
Yes. Nene Valley and Hodgson Medical Practice also runs Hodgson Medical Practice (Hodgson Avenue, Peterborough, PE4 5EG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Nene Valley and Hodgson Medical Practice?
Around 19,234 patients are registered (January 2025). The surgery is part of Peterborough & East PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.