GP surgery in Allesley
Allesley Park Medical Centre
2 Whitaker Road, Coventry, CV5 9JE
Scores 83 out of 100, excellent for a GP surgery in England. 89% of patients say their experience is good and 76% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 84
- Easy to get through on the phone76
- Easy to contact online32
- Good experience of getting in touch75
- Did not wait too long for the appointment97
Quality of care 77
- Patients rate the surgery as good85
- Patients got what they needed76
- Doctors and nurses listen52
- Patients trust the staff69
- Inspection rating (Good)50
- Health checks and screening done27
- Meets NHS clinical targets80
- Children vaccinated on time66
What patients say
115 patients answered the 2026 NHS survey about this surgery.
76%
find the phone easy
well above the England average (57%)
89%
say their experience is good
well above the England average (77%)
+9
change since last year
2025: 80% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 76% | 57% | 80% |
| Easy to contact via website | 51% | 58% | 49% |
| Easy to contact via NHS App | 52% | 54% | 48% |
| Reception staff helpful | 91% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 20% | 31% | 37% |
| Sees preferred clinician | 59% | 42% | 57% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 95% |
| Next steps within 2 days | 96% | 93% | 94% |
| Good experience of contacting | 84% | 73% | 80% |
| The appointment | |||
| Offered a choice of time or day | 76% | 57% | 78% |
| Waiting time was about right | 93% | 69% | 80% |
| Remote appointment | 5% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 81% |
| Treated with care and concern | 89% | 86% | 91% |
| Considered mental wellbeing | 83% | 75% | 77% |
| Had all the information needed | 96% | 92% | 92% |
| Confidence and trust | 96% | 93% | 92% |
| Involved in decisions | 96% | 92% | 96% |
| Needs were met | 95% | 90% | 85% |
| Overall | |||
| Overall experience good | 89% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 82% |
| Supported by local services | 75% | 70% | 92% |
| Discussed managing condition | 43% | 43% | 61% |
| Agreed a care plan | 40% | 46% | 59% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 January 2026. Bank holidays may differ.
- Address
- 2 Whitaker Road, Coventry, CV5 9JE
- Phone
- 024 7667 4123
- [email protected]
- Website
- www.allesleyparkmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- CW Unity PCN (a group of local surgeries that share services)
- NHS code
- M86004 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Shields (Warwick University)
- Warwick University Medical Centre, Warwick University (of Gibbet Hill, Coventry, CV4 7AL · 02476524888
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Pram park
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 22 September 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 8.9% | 15.2% |
| Diabetes | 3.2% | 7.9% |
| Asthma | 4.3% | 6.6% |
| COPD | 0.7% | 1.9% |
| Coronary heart disease | 1.1% | 3.0% |
| Depression | 9.0% | 14.3% |
| Obesity | 5.5% | 13.9% |
| Smoking | 6.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 53% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Allesley Park Medical Centrethis surgery | – | 83 | 76% | 89% | Yes |
| Westwood Medical H/CentreCoventry, CV4 9DR | 0.6 miles | 59 | 84% | 83% | Yes |
| Allesley Village SurgeryCoventry, CV5 9BD | 1.0 miles | 53 | 55% | 82% | Yes |
| Limbrick Wood SurgeryCoventry, CV4 9PN | 1.1 miles | 65 | 69% | 82% | Yes |
| Woodside Medical CentreCoventry, CV4 9PL | 1.1 miles | 39 | 56% | 75% | Yes |
| Kensington Road SurgeryCoventry, CV5 6HY | 1.2 miles | 34 | 49% | 75% | Yes |
| Broomfield Park Medical CentreCoventry, CV1 3HQ | 1.2 miles | 21 | 52% | 66% | Yes |
| Forrest Medical CentreCoventry, CV4 8FT | 1.3 miles | 59 | 62% | 83% | Yes |
| Govind Health CentreCoventry, CV5 6EU | 1.3 miles | 42 | 44% | 80% | Yes |
| Moseley Avenue SurgeryCoventry, CV6 1HS | 1.3 miles | 38 | 58% | 77% | Yes |
Common questions
Is Allesley Park Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Allesley Park Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 024 7667 4123.
How do patients rate Allesley Park Medical Centre?
In the 2026 NHS GP Patient Survey, 89% of patients at Allesley Park Medical Centre said their overall experience was good. The England average is 77%. 76% found it easy to get through by phone (England 57%). Its GPScore is 83 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Allesley Park Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Allesley Park Medical Centre as Good at its last published inspection (report published 22 September 2016).
What are the opening times of Allesley Park Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 January 2026. Bank holidays may differ.
How do I contact Allesley Park Medical Centre?
Call 024 7667 4123 or visit its website, www.allesleyparkmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 2 Whitaker Road, Coventry, CV5 9JE.
Does Allesley Park Medical Centre have a branch surgery?
Yes. Allesley Park Medical Centre also runs Dr Shields (Warwick University) (Warwick University Medical Centre, Warwick University (of Gibbet Hill, Coventry, CV4 7AL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Allesley Park Medical Centre?
Around 21,335 patients are registered (January 2025). The surgery is part of CW Unity PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.