GP surgery in Amersham
Amersham Health Centre
King George V Road, Amersham on the Hill, Amersham, HP6 5AY
Scores 46 out of 100, average for a GP surgery in England. 78% of patients say their experience is good and 48% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 32
- Easy to get through on the phone24
- Easy to contact online45
- Good experience of getting in touch28
- Did not wait too long for the appointment53
Quality of care 64
- Patients rate the surgery as good45
- Patients got what they needed98
- Doctors and nurses listen92
- Patients trust the staff40
- Inspection rating (Good)50
- Health checks and screening done6
- Meets NHS clinical targets91
- Children vaccinated on time86
What patients say
96 patients answered the 2026 NHS survey about this surgery.
48%
find the phone easy
well below the England average (57%)
78%
say their experience is good
about the England average (77%)
+8
change since last year
2025: 69% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 48% | 57% | 40% |
| Easy to contact via website | 56% | 58% | 44% |
| Easy to contact via NHS App | 59% | 54% | 43% |
| Reception staff helpful | 87% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 42% | 31% | 33% |
| Sees preferred clinician | 57% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 79% | 84% | 88% |
| Next steps within 2 days | 97% | 93% | 94% |
| Good experience of contacting | 67% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 66% | 57% | 44% |
| Waiting time was about right | 72% | 69% | 65% |
| Remote appointment | 14% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 89% |
| Treated with care and concern | 95% | 86% | 83% |
| Considered mental wellbeing | 77% | 75% | 79% |
| Had all the information needed | 91% | 92% | 98% |
| Confidence and trust | 92% | 93% | 94% |
| Involved in decisions | 98% | 92% | 92% |
| Needs were met | 99% | 90% | 91% |
| Overall | |||
| Overall experience good | 78% | 77% | 69% |
| Living with a long-term condition | |||
| Confident managing conditions | 91% | 79% | 73% |
| Supported by local services | 84% | 70% | 74% |
| Discussed managing condition | 45% | 43% | 31% |
| Agreed a care plan | 41% | 46% | 47% |
Green means at least 2 points better than England, red at least 2 points worse. With about 96 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 7am to 6:30pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 8am to noon |
| Sunday | Closed |
Confirmed by the surgery on 14 October 2025. Bank holidays may differ.
- Address
- King George V Road, Amersham on the Hill, Amersham, HP6 5AY
- Phone
- 01494 434344
- [email protected]
- Website
- www.amershamhealthcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Mid Chiltern PCN (a group of local surgeries that share services)
- NHS code
- K82004 · NHS profile
Access and facilities
- Accessible toilets
- Audio-descriptive for appointment announcements
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disabled car parking
- Free NHS WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- Lift
- Off-site car parking nearby
- Toilets
- Train station nearby
- Translation services
- Tube station nearby
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 August 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.5% | 15.2% |
| Diabetes | 5.4% | 7.9% |
| Asthma | 5.3% | 6.6% |
| COPD | 0.9% | 1.9% |
| Coronary heart disease | 2.4% | 3.0% |
| Depression | 11.4% | 14.3% |
| Obesity | 9.1% | 13.9% |
| Smoking | 8.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 69% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 58% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 63% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 52% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Amersham Health Centrethis surgery | – | 46 | 48% | 78% | Yes |
| Rectory Meadow SurgeryAmersham, HP7 0HG | 0.7 miles | 82 | 74% | 86% | Yes |
| Little Chalfont SurgeryAmersham, HP7 9NU | 1.7 miles | 66 | 57% | 77% | Yes |
| Water Meadow SurgeryChesham, HP5 1ET | 1.9 miles | 64 | 60% | 79% | Yes |
| The New Surgery CheshamChesham, HP5 3EZ | 2.6 miles | 81 | 82% | 90% | Yes |
| Gladstone Road SurgeryChesham, HP5 3EZ | 2.6 miles | 29 | 64% | 67% | Yes |
| Archway SurgeryHemel Hempstead, HP3 0HJ | 4.5 miles | 82 | 95% | 82% | Yes |
| Prospect House SurgeryGreat Missenden, HP16 0BG | 4.7 miles | 73 | 77% | 81% | Yes |
| Highfield SurgeryHigh Wycombe, HP15 7UW | 4.9 miles | 68 | 75% | 86% | Yes |
| The Misbourne SurgeryGerrards Cross, SL9 9RR | 5.0 miles | 51 | 54% | 86% | Yes |
Rectory Meadow Surgery is 0.7 miles away, scores 82 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Amersham Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Amersham Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01494 434344.
How do patients rate Amersham Health Centre?
In the 2026 NHS GP Patient Survey, 78% of patients at Amersham Health Centre said their overall experience was good. The England average is 77%. 48% found it easy to get through by phone (England 57%). Its GPScore is 46 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Amersham Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Amersham Health Centre as Good at its last published inspection (report published 3 August 2016).
What are the opening times of Amersham Health Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 7am to 6:30pm, Wednesday 8am to 8pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 8am to noon, Sunday closed. The surgery last confirmed these times on 14 October 2025. Bank holidays may differ.
How do I contact Amersham Health Centre?
Call 01494 434344 or visit its website, www.amershamhealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is King George V Road, Amersham on the Hill, Amersham, HP6 5AY.
How many patients are registered at Amersham Health Centre?
Around 14,410 patients are registered (January 2025). The surgery is part of Mid Chiltern PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.