GP surgery in Sevenoaks
Amherst Medical Practice
21 St. Botolphs Road, Sevenoaks, TN13 3AQ
Scores 84 out of 100, excellent for a GP surgery in England. 86% of patients say their experience is good and 60% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 77
- Easy to get through on the phone46
- Easy to contact online64
- Good experience of getting in touch88
- Did not wait too long for the appointment86
Quality of care 86
- Patients rate the surgery as good76
- Patients got what they needed90
- Doctors and nurses listen94
- Patients trust the staff89
- Inspection rating (Good)50
- Health checks and screening done46
- Meets NHS clinical targets65
- Children vaccinated on time72
What patients say
103 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
86%
say their experience is good
well above the England average (77%)
+10
change since last year
2025: 76% · 2026: 86%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 59% |
| Easy to contact via website | 64% | 58% | 57% |
| Easy to contact via NHS App | 70% | 54% | 40% |
| Reception staff helpful | 90% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 50% | 31% | 53% |
| Sees preferred clinician | 74% | 42% | 52% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 87% |
| Next steps within 2 days | 99% | 93% | 94% |
| Good experience of contacting | 89% | 73% | 76% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 52% |
| Waiting time was about right | 85% | 69% | 77% |
| Remote appointment | 38% | 26% | 41% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 91% |
| Treated with care and concern | 92% | 86% | 94% |
| Considered mental wellbeing | 84% | 75% | 69% |
| Had all the information needed | 98% | 92% | 94% |
| Confidence and trust | 98% | 93% | 92% |
| Involved in decisions | 99% | 92% | 93% |
| Needs were met | 97% | 90% | 93% |
| Overall | |||
| Overall experience good | 86% | 77% | 76% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 93% |
| Supported by local services | 82% | 70% | 73% |
| Discussed managing condition | 40% | 43% | 48% |
| Agreed a care plan | 73% | 46% | 34% |
Green means at least 2 points better than England, red at least 2 points worse. With about 103 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 4 June 2025. Bank holidays may differ.
- Address
- 21 St. Botolphs Road, Sevenoaks, TN13 3AQ
- Phone
- 01732 459255
- Website
- www.amherstmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Sevenoaks PCN (a group of local surgeries that share services)
- NHS code
- G82013 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Brasted Surgery
- High Street, Brasted, Westerham, TN16 1HU · 01959 563811
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Sign language interpreter available in-person
- Sign language interpreter available online
- Step-free access at entrances and exits
- Train station nearby
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.8% | 15.2% |
| Diabetes | 5.7% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 14.9% | 14.3% |
| Obesity | 6.8% | 13.9% |
| Smoking | 6.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 79% | 67% |
| Cervical screening, women 50-64 | 82% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 65% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 63% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Amherst Medical Practicethis surgery | – | 84 | 60% | 86% | Yes |
| Town Medical CentreSevenoaks, TN13 1AR | 0.4 miles | 84 | 75% | 90% | Yes |
| South Park Medical PracticeSevenoaks, TN13 1ED | 0.5 miles | 36 | 50% | 70% | Yes |
| St John's Medical PracticeSevenoaks, TN13 3NT | 0.7 miles | 16 | 40% | 67% | Yes |
| Otford Medical PracticeSevenoaks, TN14 5RB | 2.6 miles | 27 | 60% | 69% | Yes |
| Hildenborough Medical GroupTonbridge, TN11 9HL | 4.9 miles | 33 | 45% | 78% | Yes |
| Westerham PracticeWesterham, TN16 1RB | 5.1 miles | 35 | 56% | 70% | Yes |
| Borough Green Medical PracticeSevenoaks, TN15 8RQ | 5.1 miles | 69 | 74% | 89% | Yes |
| Chelsfield SurgeryOrpington, BR6 6HD | 6.5 miles | 16 | 35% | 70% | Yes |
| Warders Medical CentreTonbridge, TN9 1LA | 6.8 miles | 62 | 58% | 82% | Yes |
Common questions
Is Amherst Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Amherst Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01732 459255.
How do patients rate Amherst Medical Practice?
In the 2026 NHS GP Patient Survey, 86% of patients at Amherst Medical Practice said their overall experience was good. The England average is 77%. 60% found it easy to get through by phone (England 57%). Its GPScore is 84 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Amherst Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Amherst Medical Practice as Good at its last published inspection (report published 14 July 2025).
What are the opening times of Amherst Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 4 June 2025. Bank holidays may differ.
How do I contact Amherst Medical Practice?
Call 01732 459255 or visit its website, www.amherstmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 21 St. Botolphs Road, Sevenoaks, TN13 3AQ.
Does Amherst Medical Practice have a branch surgery?
Yes. Amherst Medical Practice also runs Brasted Surgery (High Street, Brasted, Westerham, TN16 1HU). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Amherst Medical Practice?
Around 15,281 patients are registered (January 2025). The surgery is part of Sevenoaks PCN, a group of local surgeries that share staff and services, in the Kent and Medway NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.