GP surgery in Ashton-under-Lyne
Ashton Medical Group
Chapel Street, Ashton-under-Lyne, OL6 6EW
Scores 15 out of 100, poor for a GP surgery in England. 69% of patients say their experience is good and 56% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 21
- Easy to get through on the phone40
- Easy to contact online33
- Good experience of getting in touch14
- Did not wait too long for the appointment22
Quality of care 12
- Patients rate the surgery as good20
- Patients got what they needed26
- Doctors and nurses listen35
- Patients trust the staff9
- Inspection rating (Good)50
- Health checks and screening done4
- Meets NHS clinical targets21
- Children vaccinated on time50
What patients say
134 patients answered the 2026 NHS survey about this surgery.
56%
find the phone easy
about the England average (57%)
69%
say their experience is good
below the England average (77%)
+24
change since last year
2025: 45% · 2026: 69%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 56% | 57% | 41% |
| Easy to contact via website | 51% | 58% | 47% |
| Easy to contact via NHS App | 35% | 54% | 31% |
| Reception staff helpful | 72% | 85% | 45% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 27% |
| Sees preferred clinician | 23% | 42% | 25% |
| What happened when they got in touch | |||
| Knew what would happen next | 73% | 84% | 59% |
| Next steps within 2 days | 79% | 93% | 66% |
| Good experience of contacting | 61% | 73% | 37% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 42% |
| Waiting time was about right | 61% | 69% | 37% |
| Remote appointment | 30% | 26% | 27% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 71% |
| Treated with care and concern | 82% | 86% | 69% |
| Considered mental wellbeing | 67% | 75% | 49% |
| Had all the information needed | 86% | 92% | 84% |
| Confidence and trust | 86% | 93% | 83% |
| Involved in decisions | 89% | 92% | 83% |
| Needs were met | 87% | 90% | 81% |
| Overall | |||
| Overall experience good | 69% | 77% | 45% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 64% |
| Supported by local services | 71% | 70% | 64% |
| Discussed managing condition | 32% | 43% | 33% |
| Agreed a care plan | 31% | 46% | 49% |
Green means at least 2 points better than England, red at least 2 points worse. With about 134 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 14 May 2019. Bank holidays may differ.
- Address
- Chapel Street, Ashton-under-Lyne, OL6 6EW
- Phone
- 0161 330 7747
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Ashton PCN (a group of local surgeries that share services)
- NHS code
- P89008 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Tame Valley Medical Centre
- Glebe Street, Ashton-under-Lyne, OL6 6HD
Access and facilities
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 1 September 2021
This rating is 5 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.5% | 15.2% |
| Diabetes | 9.6% | 7.9% |
| Asthma | 6.4% | 6.6% |
| COPD | 3.4% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 23.1% | 14.3% |
| Obesity | 10.8% | 13.9% |
| Smoking | 17.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 57% | 67% |
| Cervical screening, women 50-64 | 65% | 75% |
| Blood pressure controlled (hypertension, under 80) | 56% | 68% |
| Blood pressure checked in last 5 years (45+) | 79% | 87% |
| Diabetes: blood pressure on target | 66% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 51% | 57% |
| Diabetes: annual foot check | 71% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Ashton Medical Groupthis surgery | – | 15 | 56% | 69% | Yes |
| Albion Medical PracticeAshton-under-Lyne, OL6 6HF | under 0.1 miles | 3 | 37% | 53% | Yes |
| Gordon Street Medical CentreAshton-under-Lyne, OL6 6NE | 0.5 miles | 2 | 36% | 50% | Yes |
| Stamford HouseAshton Under Lyne, OL6 9QH | 0.5 miles | 76 | 85% | 85% | Yes |
| Ashton GP ServiceAshton Under Lyne, OL6 7SR | 0.5 miles | 2 | 42% | 63% | Yes |
| King Street Medical CentreDukinfield, SK16 4JZ | 0.8 miles | 73 | 83% | 90% | Yes |
| Town Hall SurgeryDukinfield, SK16 4LD | 0.8 miles | 72 | 75% | 87% | Yes |
| Waterloo Medical CentreAshton-under-Lyne, OL7 9EJ | 0.9 miles | 31 | 70% | 72% | Yes |
| Dukinfield Medical PracticeDukinfield, SK16 4DB | 0.9 miles | 48 | 68% | 76% | Yes |
| West End Medical CentreAshton-under-Lyne, OL7 0LH | 1.0 miles | 27 | 47% | 81% | Yes |
Stamford House is 0.5 miles away, scores 76 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Ashton Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Ashton Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 0161 330 7747.
How do patients rate Ashton Medical Group?
In the 2026 NHS GP Patient Survey, 69% of patients at Ashton Medical Group said their overall experience was good. The England average is 77%. 56% found it easy to get through by phone (England 57%). Its GPScore is 15 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Ashton Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Ashton Medical Group as Good at its last published inspection (report published 1 September 2021).
What are the opening times of Ashton Medical Group?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 14 May 2019. Bank holidays may differ.
How do I contact Ashton Medical Group?
Call 0161 330 7747. You can also book and order repeat prescriptions in the NHS App. The address is Chapel Street, Ashton-under-Lyne, OL6 6EW.
Does Ashton Medical Group have a branch surgery?
Yes. Ashton Medical Group also runs Tame Valley Medical Centre (Glebe Street, Ashton-under-Lyne, OL6 6HD). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Ashton Medical Group?
Around 17,082 patients are registered (January 2025). The surgery is part of Ashton PCN, a group of local surgeries that share staff and services, in the Greater Manchester NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.